Senior Sales Support Resume Samples

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I McGlynn

Ivy

McGlynn

98462 Williamson Lakes

Chicago

+1 (555) 138 0122

98462 Williamson Lakes

Chicago

Phone

p +1 (555) 138 0122

Experience Experience

Detroit, MI

Senior Sales Support

Detroit, MI

Welch Group

Detroit, MI

Senior Sales Support

Manages and maintains departments electronic mailing lists, rosters, etc., manage field e-mail distribution lists. 10%
Work with HR Data Management regarding termination date
Develops, maintains, and communicates team function processes and procedures
Coordinates with other BU administrative assistants helping to drive alignment and consistency of communication/ approach across offices/locations
Submission of ePRF, when advised by responsible manager. 5%
Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information
Coordinates with other BU and IC administrative assistants helping to drive alignment and consistency of communication/approach across offices/locations. 5%

Houston, TX

Qr-senior Sales Support Agent

Houston, TX

Towne and Sons

Houston, TX

Qr-senior Sales Support Agent

Perform other related functions, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve revenue, yields and market share
Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
Provide effective, proactive communication of all sales activities/initiatives to the Sales Manager and sales team, customers and other QR departments, to ensure QR maintains profile and presence in the market
Research and analyse individual markets and place Qatar Airways in a very visible in the market and secure maximum market share of traffic on Qatar Airways network
Assist the Sales Manager with Workshops and Training with Travel Agents
Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports

present

Houston, TX

Senior Sales Support Specialist

Houston, TX

Schmidt, Glover and Torp

present

Houston, TX

Senior Sales Support Specialist

present

Work closely with the Project Management team to provide input as well as payment reporting on the Lodging & Institutions business segment and sales programs
Track and proactively work action items for projects. Provide status and escalation to management and business units
Execute updates to customer account data inclusive of adjustments and billing transactions
Provide mentoring and development to lower level Sales Support Specialists
Develop presentations, playbooks, account profiles and other materials for external (client) and internal (management) meetings
Assist Project Manager with by defining product delivery on new applications and competitive offerings
Interfacing with customers and assist in processing documents such as Non-Disclosure Agreements, Evaluation Agreement and Data Request Forms

Education Education

Bachelor’s Degree in Business

University of Virginia

Bachelor’s Degree in Business

Skills Skills

Motivated, self-starter, ability to work independently and creatively
Demonstrated ability to perform multiple tasks and achieve superior results
Excellent partnering, influencing and negotiation skills
Integrative thinking and proven ability to understand project complexities in an industrial environment
Excellent Communication Skills (verbal and written)
2+ years experience in managing complex projects with multiple goals of time, cost and quality
Develop presentations, playbooks, account profiles and other materials for external (client) and internal (management) meetings
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Math aptitude and a high level of detail orientation
Assist in documenting and monitoring the sales processes -- including account planning and profiles, sales activity reporting, client documentation & other necessary sales support content

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Senior Sales Support Specialist Resume Examples & Samples

Possesses excellent communication skills - verbal and written
EXTREME attention to detail
Robust computer skills, specifically Outlook, Excel, Word. SalesForce experience is preferred, but not required
Ability to work effectively and efficiently in a high stress, fast-paced, team environment, with extremely high volumes and short SLAs
Proven track record of building strong, working relationships with internal teams/departments
Results oriented with effective problem solving skills
Comfortable escalating within various levels of the organization
Ability to understand complex issues and drive through resolution
Self directed with the ability to handle simultaneous tasks while working efficiently, effectively, and is an independent thinker
Organized, influencer who is action oriented
Experience in the telecommunications industry preferred

Senior Sales Support Resume Examples & Samples

Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information
Coordinates with other BU administrative assistants helping to drive alignment and consistency of communication/ approach across offices/locations
Develops, maintains, and communicates team function processes and procedures
Demonstrates ability to draft basic correspondence / documents and proofs work to ascertain communication is clear in tone and error free
Ensures at all times that the department is orderly, office supplies are stocked and departmental mail is distributed
Manage entire PO processes to include creation and maintenance, including consultancy fees, vendors, etc as needed and resolution in accrual manager
Helps to organize offsite meetings, team events, etc
Ensures that all appointments are timely and accurately scheduled, maintains Outlook calendar accurately, manages decision making on scheduling of appointments, manages and coordinates meetings utilizing meeting planning skills (including confirming attendees in advance.)
Utilizes professional phone etiquette, accurate and detailed message taking techniques, timely routing of all messages, and organization of phone coverage
Responds to requests for information from internal employees and external vendors in a timely manner
EPRF submissions and recruiting support
New employee onboarding
Add to e-mail distribution lists
Maintain Field Sales Roster as a backup
Follow-up on any problems; equipment shipped, credit card
For RD’s and KAM’s – Submit Global Starter Form and resolve any problems with equipment orders such as LCD projector, ipad mini projector, iphone
Order BT conference call number
Photo Directory updates, arrange for photos to be taken at IST
ZD/RD Directory
Org Chart
Terminations
Work with HR Data Management regarding termination date
Submit Global Leaver form
Remove from e-mail distribution list, Point Responsibility list, Photo Directory
Confirm they have been removed from Sales Connect (via roster)
Quarterly RD and Rep of the Quarter Awards
Send out request for names to ZD with due date
Order Awards from vendor and determine disposition (ship awards to home, RD, ZD or to a meeting)
Issue Shire Reward Points to winners
Yearly, VP Circle Awards and Yasick Award
Prepare Updated Address Lists for Marketing, upon request
Other specialized lists, such as anniversary dates, rep levels, etc. retrieved from the BOSE records, as requested
Equipment
Hardware Request forms for replacement iphones and other equipment needing cost center and ZD approval
Magazine Subscriptions

Senior Sales Support Resume Examples & Samples

Performs complex administrative duties, involving contact with and exposure to highly confidential materials and information. 5%
Coordinates with other BU and IC administrative assistants helping to drive alignment and consistency of communication/approach across offices/locations. 5%
Develops, maintains, and communicates team function processes and procedures 5%
Submission of ePRF, when advised by responsible manager. 5%
Demonstrates ability to draft basic correspondence / documents and proofs work to ascertain communication is clear in tone and error free. Example: Prepares draft field communications, obtains legal and compliance approvals, sends on behalf of VP, and posts to field site, Navigator. 10%
Manages and maintains departments electronic mailing lists, rosters, etc., manage field e-mail distribution lists. 10%
Annual Yasick Awards, assist with President Club and VP Club standings and winners 1%
Ensures at all times that the department is orderly, office supplies are stocked and departmental mail is distributed. 1%
Communications internally and to the field, travel and expense report preparation (P-Card also) for VP, NBU Ops Lead and NBU analyst 20%
Assists with meeting management, including but not limited to the creation of the agenda, and participation in meetings, as needed, to capture minutes, key decisions, and follow-up actions.5%
Helps to organize offsite meetings, team events, etc. Attends field sales planning meetings.5%
Ensures that all appointments are timely and accurately scheduled, maintains Outlook calendar accurately, manages decision making on scheduling of appointments, manages and coordinates meetings utilizing meeting planning skills (including confirming attendees in advance.) 10%
Utilizes professional phone etiquette, accurate and detailed message taking techniques, timely routing of all messages, and organization of phone coverage. 3%
Responds to requests for information from internal employees and external vendors in a timely manner.5%
Extensive excel reporting 5%
Coordinate travel accommodations (both domestic and international)

Senior Sales Support Specialist Resume Examples & Samples

Supporting Global Hyundai-KIA business accounts based on understating HERE value proposition in automotive-grade map, premium contents, ADAS, connected services, platform strategy and highly automated driving visions
Follow-up customer communication with global teams and meticulously manage each business issues through a tracker, email communication and Salesforce.com
Maintaining pertinent records and files (i.e., customer contact lists, legal document registers, billing/invoicing notifications, license fee report and pricing requests) and interface with the relevant global departments regarding the timely processing and/or maintenance of such records and files
Interfacing with customers and assist in processing documents such as Non-Disclosure Agreements, Evaluation Agreement and Data Request Forms
Planning customer calls upon request and preparation for internal and external presentations
Coordinating customer sales & marketing events and HERE visitor arrangement for customer meetings as required
Involving customer projects to promote HERE product and service and actively working with internal teams to follow up OEM projectsPlease contact your Compensation representative regarding a description and the final pay range for this job

Senior Sales Support Specialist Resume Examples & Samples

Provide direct support to VP Idea Sourcing on the following
Minimum of 3-5 years of financial services experience, with familiarity of venture capital
Must be highly organized, detail and process oriented, proactive and resourceful
Demonstrated ability to perform multiple tasks and achieve superior results
Prior sales experience in financial services and familiarity with venture capital

Senior Sales Support, National Accounts Resume Examples & Samples

Development of quotations/proposals by translating standard job requirements (as submitted by National Accounts Sales Managers, local sales representatives, or engineering staff) to approved products and format. Ability to read, analyze, and interpret general business documents (terms and conditions, technical procedures. Ensure SOX compliance and consistency with business policy and procedures as it relates to preparing and documenting paperwork for the Customer
Manage processes with Johnson Controls field organization to ensure accurate and timely installations and resolution of field service issues. Follow-up and address all post-sale delivery and quality problems. Respond to and resolve customers monitoring data issues and changes; interact with the National Account Monitoring Center. Must actively problem solve to ensure resolution and avoid escalation whenever possible. When necessary, escalate issues to appropriate Johnson Controls group as outlined in departmental guidelines
Develop job booking packages to include preparing of all National Accounts sales related documents; coordination with the Account Services Centers to facilitate the booking process; verification of subcontractor quotes; evaluation of PO/Contract terms and conditions that may be non-standard to contract, notifying and reviewing with National Account Managers and Legal as appropriate; and review Customer's ANSC revenue to ensure accurate bookings
Daily communication with the sales team on Customers' requests, price changes, new proposals, agreements/addenda status. Participate in NAM meetings/conference calls/customer visits to discuss account status and any updates with our current and new products as needed for the account. Utilizing knowledge and experience, act as subject matter expert or “go to” person for other Support Specialists, National Accounts Sales Managers and management
Four (4) to five (5) years in commercial/ national account sales and/or support with proven success in a Customer sales and/or service environment
Advanced level of written and communication skills with emphasis in phone interactions and strong problem resolution skills
Proficient in MS Office with strong emphasis in Word, Excel and Outlook
Excellent written and verbal communication skills coupled with demonstrated judgment skills
Knowledge of Jonhson Controls systems to include ADMIN/CARMS, FSMS, BAAN and MasterMind
Broad proficiency in customer relations, presentations, sales motivation
Strong product knowledge of integrated systems and security industry required

Senior Sales Support Specialist Resume Examples & Samples

Provide Direct Digital Control technical support, sales aids, engineering functions (valve schedules, Variable Frequency Drive specification take-offs, Direct Digital Control take-offs, etc.) and marketing deliverables (tools, data, promotion, etc.)
Perform pre- and post-sales activities with the customers and sales executives including selling versus competition, new product introductions, overcoming objections, VFD specifications and start-ups, lead qualification, and other related activities
Assist sales executives with bid documentation (plans and specifications) and qualifications by completing and reviewing necessary bid forms
Support sales executives by conducting field visits that may include joint sales calls to customers and specifying engineers, technical training sessions, product presentation, and other related support functions
Assist sales executives with customer quoting process including job take-offs, competitive pricing and product selection
Coordinate with other division departments to resolve issues with customers and retain high satisfaction levels
Complete special projects as assigned by management
Manage special processes including quoting, ordering, order status maintenance, and billing
Provide mentoring and development to lower level Sales Support Specialists
Assist Project Manager with by defining product delivery on new applications and competitive offerings
Required experience: Experience in a similar technical role supporting sales teams that provide customers with a similar level of technical products and services
Preferred education: Bachelor’s Degree in Mechanical Engineering
Preferred experience: Direct Digital Control field sales with end users and/or contractors of applied product(s), customer support and/or marketing experience in the Direct Digital Control industry; knowledge of HVAC industry products, applications, distribution channels, company processes, and Direct Digital Control competitors

Senior Sales Support Specialist Resume Examples & Samples

Must be able to determine root cause and resolution of issues in a timely manner
Troubleshoot/download/and update terminals
Assist with Software/Gateway/VAR questions/issues

Susquehanna Commercial Finance Senior Sales Support Specialist Resume Examples & Samples

Prepare documentation accurately and in a timely manner, working closely with legal department
Notify sales representative of transaction status updates
Contact vendors and/or clients, as necessary
Mentor staff members and new hires
Ensure Service Level Agreements are met with regard to client service for both internal and external clients
Documentation Preparation
Bachelor’s degree, or equivalent education and related training
Seven years in the leasing/financing industry experience, including an understanding of complex lease/loan documentation, pricing, structure and corresponding tax structure
Knowledge of Aspire and LeasePlus
General problem solving skills
Understanding of UCC requirements and appropriate filing procedure
Prioritize workflow with an emphasis on attention to detail

Senior Sales Support Specialist Resume Examples & Samples

Ability to research, organize and present information in various formats
Experience analyzing data with the ability to summarize information clearly and concisely
Ability to multi-task, strong time management skills with ability to prioritize multiple projects at a time

Senior Sales Support Specialist Resume Examples & Samples

Bachelors degree required; Masters degree desirable
5+ years of relevant sales / marketing / process experience with a track record of delivering successful results and proven operations support
Demonstrated success in project lead roles
Microsoft Office advanced skills; Access, Excel, Project and PowerPoint
Highly energized, self-starter, capable of working multiple projects
Strong communication skills, implementation skills, ability to work with various functions
Intermediate CRM experience; Salesforce.com or Seibel preferred
Collaborative approach to team projects; ability to work well with others and produce quality work under pressure situations
Ability to adapt to and embrace change
Ability to work in a matrix organization; proven ability to work within large, diverse teams
Ability to work across a global resource base
Strong Aerospace business acumen, product knowledge, and customer knowledge
Developed time and resource management skills

Senior Sales Support Specialist Resume Examples & Samples

Process inbound RFP, RFI, and RFQ requests and analyze to determine specific customer requirements
Execute proposal/presentation services with high quality and in line with production timeline
Maintain department production reports and schedules
Provide response to client following direction and with support of supervisor
Maintain content database of proposal Q&A's specific to the HT Group and provide information from the database to Sales/Marketing personnel as requested
Monitor proposals for accurate content and timely completion and shipping
Create proposals, presentations, and sales collateral using relevant business software; ensure content is consistent with CoE and Marketing guidelines
Conduct follow-up with sales to determine final status of business development opportunities
Provide logo files, graphics, and photography support including resizing, electronic filing and the organization of image and graphic files
Apply technical writing skills, if applicable, to customize proposals to industry
Maintains centralized Sales Support Mailbox and Help Desk by responding to emails promptly, answering 1-800 # and checking and responding to voice mail
Manage the Industry Group’s Sales Department Sharepoint portal
Manage special projects as needed such as collateral development, training manuals, list management, data collection, and surveys

Senior Sales Support Specialist Resume Examples & Samples

Solutions may include construction, installation, operation and maintenance of distributed energy sources and associated infrastructure such as battery storage, Combined Heat & Power and traditional gensets, solar PV, and other efficiency upgrades
Contracting and structuring methods for Solutions may include financing such as in the form on Energy Performance Contracts and long term support such as Energy Services Agreements
It is expected that the role will work in close collaboration with our energy supply and wholesale teams to ensure we can offer the customer a truly turn-key energy project approach; including structured energy supply, demand response participation and renewable credit purchasing
Act as a knowledgeable liaison between the sales originators, customers, commercial teams and engineer / operations departments to resolve customer pre-Sales issues
Collect and coordinate responses to RFP and other associated leads and requests for information
Collect and verify Power and Natural Gas usage, demand and other information
Produce ad-hoc customer reports, presentations and proposals in the pre-sale process
Initiate and coordinate accurate and timely internal and external paperwork for projects, including registrations, filings and other required documents
Provide expertise in the use of CRM and pricing systems
Adjudicate and approve credit for small customers via utility invoice review and internal pay history review, initiate and track credit approval for larger customers via internal stakeholders
Remain current on competitive and market conditions. Provide input on market activities to the appropriate marketing and management personnel
Represent DE at customer/broker/industry events

Senior Sales Support Specialist Resume Examples & Samples

Drive Sales and Growth via Support of the Sales Incentive Program (SIP) for Aerospace
Bachelors’ degree required
2+ years of relevant sales / marketing / Incentive Plan experience with a track record of delivering successful results - Additional Experience a Plus
Six Sigma Greenbelt trained/certified a plus
Demonstrated success in data analysis, customer support, and willingness to learn new processes
Intermediate CRM / IT automation experience; Salesforce.com
Microsoft Office advanced skills; Word, Excel, Project and PowerPoint

Senior Sales Support Agent Resume Examples & Samples

Educated to ‘A’ Level standard or equivalent
Minimum of 3 years’ experience in airline sales support or travel agency role or similar commercial role
Excellent knowledge of Airline Reservations & Ticketing
Working knowledge of Corporate, Leisure and Consolidator Markets
Good knowledge of IT and Net/Group Ticketing
Proficient in all MS Office applications including Word, Excel and data and statistical presentation
Fluent in written and spoken English and Greek

Senior Sales Support Specialist Resume Examples & Samples

Researches and provides resolution to contract specific questions and business issues and facilitates finding alternate solutions
Prepares and/or reviews required letters, memos and documents
Maintains a variety of data files and records
Principles, practices, and procedures of commonly-used concepts that govern personal life insurance and/or annuities
Organize, manage, and track multiple detailed tasks and assignments with frequently changing priorities and deadlines in a fast-paced work environment
Effectively gather all relevant information in order to analyze and research business issues in order to make decisions

Senior Sales Support Specialist Resume Examples & Samples

Pro-actively work on improvements of SFDC platform as business / sales requirements grow / change
Support Sales Incentive Plan Management for diverse Sales Channels
Global Account Coverage and Opportunity management in SFDC
Participate in process improvement initiatives, driving innovation, systems design, automation, deployment/training and process streamlining
Support Sales Reviews & Gap Closure analysis weekly/bi-weekly
Support functional processes and tools, specifically Salesforce.com, Xactly, Wave Analytics, and others as needed
Providing Leadership across CBTs, Finance, M&PM, and Demand Management to drive Linkage of Critical Sales and Market Data into key Business processes
Maintain Data Integrity of Customer Relation Management (CRM) System – SalesForce.com
Special projects, data mining etc
Management of key Leadership Sales Reporting and Metric Development, which includes but is not limited to
Intermediate CRM experience; Salesforce.com preferred

Qr-senior Sales Support Agent Resume Examples & Samples

Provide the sales Manager and the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
Contribute in managing distribution channels and database for the sales team, be local CRS contact person
Use of analytical tools to generate market share, revenue and sales data
Tracking and reporting of ROI on advertising, promotions, sponsorships and sales activities
Use and administration of sales activity management software/system
Coordination and submission of annual marketing activity plans and budgets
Maintain records of all fare approvals and corporate contracts for future reference and audit purpose
Provide maximum technical support of the sales force to ensure increased awareness of Qatar Airways products and services
Handle inquiries, problems encountered by the corporate/agent and liase with relevant department of head office, if required
Research and analyse individual markets and place QR in very visible in the market and secure maximum market share of traffic on QR network
Monitoring systems/key accounts intranet for content/QR presence/competitor activities
Assist in develop sales and marketing plans, PLB contracts, sales/Marketing reports, PLB monthly reports/yearly reports
Prepare travel agency and corporate fare updates, policy changes, product updates and distribute via electronic and hard copy
Prepare flyers and updates fare circular to the trade and corporate accounts

Senior Sales Support Partner German Speaking Countries Resume Examples & Samples

Supporting all steps of the sales process through deal origination, qualification, opportunity development and execution
Supporting deal strategies and working across all client/prospect groups with leadership from Sales/Client/Business/Relationship Executives to manage the sales process for both new business and cross selling opportunities
Interfacing with clients/prospects throughout the sales process
Present knowledge and proven experience of the competitive landscape within the German speaking markets is mandatory
Excellent German and English language communications skills (both written and oral)
In depth knowledge of the full range of asset servicing products for long only and alternative asset types – particularly Private Equity and Real Estate
Ability to analyse the competitive environment and formulate competitive strategies to outperform against competitors
Highly detailed understanding of the sales process
Strong client facing skills and experience working with clients and executives
Ability to build strong internal and external relationships
Strong presentational skills

Senior Sales Support Specialist Resume Examples & Samples

Bachelor's Degree in Finance, Mathematics, Business, Marketing or similar
Ability to problem solve and work quickly under pressure
Fluent in English both verbal and written

Senior Sales Support Mgr Resume Examples & Samples

Lead the Product Information, Sales Administration, Display Merchandising and Production functions, working closely with Creative Services to ensure consistent workflow and timely delivery
Work cross-functionally with Brand Marketing and Creative teams to develop all in store merchandising aids and display materials – creative direction, display structure development/testing, display corrugate procurement and material inventory management
Oversee Ideation, Creation and Sourcing of all Permanent Merchandising Fixture/POP Development
Oversee the creation and mailing of all print materials, sell sheets, and new item sales kits to the Sales team
Monitor and analyze monthly team service levels and performance results, to develop & recommend appropriate strategic action plans, designed to improve efficiencies and sales
Manage the budget for all related Sales Support expenses
Requires a minimum of 7+ years in a similar Sales Support position. Previous supervisory experience preferred
Experience in consumer goods is highly preferred
Strong leadership capabilities; ability to manage, motivate, and collaborate
Must be able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Must have strong PC skills with the ability to work with various applications and Microsoft Office
Ability to define problems, collect data, establish facts, and draw solutions
Ability to provide creative direction and work cooperatively in a team environment
Excellent organizational skills and ability to manage and follow through on projects and jobs
The ability to multi-task and set priorities in a fast pace environment
The ability to mentor and train others
Bachelor's degree in business or related field required

Qr-senior Sales Support Agent Resume Examples & Samples

Support sales/Commercial Manager with administrative, sales and marketing activities related to the Sales department
Performs other related duties, as assigned, for the purpose of ensuring the efficient and effective functioning of the work unit
Preparing Flyers, circular for the new policies and destinations, promo fares and son on and circulating in the market
Continue updating the Data base in the station for both Agent and Corporate
List of Agents prepared and assisting them for any clarification, revalidation, updating them with promotions, new destinations etc
Liaising with CTO/AIRPORT/ and FFP enrolments and compiling data
Other duties and responsibilities as requested by management

Qr-temporary Senior Sales Support Agent Resume Examples & Samples

Provide all figures, preparation and thoroughly anticipate SSE requirements in all matters
Update Qsales according SSE information
As per SSE request submission of STK by following processes
Know QR procedures and follow them
A Bachelor's Degree with experience with a tour operator or an Airline
Previous experience in a Sales agent role will be an advantage
Proven experience with Amadeus
Strong MS Office skills - Word, Excel and Powerpoint
Excellent verbal & written communication skills (French & English)
Insert practical and technical knowledge needed including management skills

Senior Sales Support Leader Resume Examples & Samples

Deliver the revenue AOP for a set of accounts across Productivity Products, Embedded Products and WFS sales organizations
Accurate forecasting of quarterly revenue. Identify, generate and close New Business Opportunities (NBO’s) in line with the business strategies. Manage the qualifying of leads from various campaign sources
Developing an MOS that allows full and regular review of the team and their individual and collective performance. This will include; creating and maintaining accurate job profiles, working with individual contributors setting SMART objectives, carrying out regular 121 performance feedback discussions and perform annual appraisals
Assessing training needs and and designing a departmental MRR to capture key talent
Positively manage and develop a team of Inside Sales people, Lead Specialist and Campaign Executors/Tele-qualifiers
Collaborating with departmental Team Leaders and other key stakeholders to redefine processes if required using the VSM, UDO approach
Ensure that individual contributors have clear standard work patterns outlined and know what the daily, weekly tasks are that need to be completed
Implemented the HOS elements and be the driver to be an HOS Gold COE
Set up a world class Sales Operating System (SOS) using the TAS methodology tools to deliver top tier growth rates
Network across the HON organization to build a support network to ensure sustainable long term growth

Senior Sales Support, Shanghai, HIS, SPS Resume Examples & Samples

Excellent on Excel, have good sense on data
Have common business sense and logic
Good at Powerpoint
Fluency English in both writing & speaking

Qr-senior Sales Support Agent Resume Examples & Samples

A Bachelor's Degree (preferably)
Job-related experience with a tour operator/ travel agent or Airline (preferably)
Previous experience in a sales agent role advantageous
Strong MS Office skills
Excellent verbal & written communication skills in both English and Dutch

Qr-senior Sales Support Agent Resume Examples & Samples

Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve, yields and market share
Use analytical tools to generate market share, revenue and sales data
Tracking and reporting of ROI on advertising, promotions, sponsorship's and sales activities
Handle inquiries, problems encountered by the corporate/agent and liaise with relevant department of head office
Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Ariways network
Monitoring systems/key accounts intranet for content/Qatar Airways presence/competitor activities
Make and confirm reservations for passengers where necessary, record and process reservations made by phone/fax/email
Job-related experience with a tour operator or an Airline (preferably)
Excellent verbal & written communication skills in English

Senior Sales Support Specialist Resume Examples & Samples

Three (3) + years of management experience
Five (5) + years of related sales/ Pre-Sales experience
Five (5) years+ Project management or operations experience
Experience with balancing short term results with long term strategy
Graduate Engineer from reputed institute

Senior Sales Support Specialist Resume Examples & Samples

2 + years experience in wireless industry
Knowledge of the inventory and order fulfillment processes
Sense of urgency in meeting customer commitments
Ability to pass criminal background check and drug test
Ability to work extended hours, including evenings and weekends and holidays The successful candidate will be able to perform the following with or without reasonable accommodation
Ability to work extended hours, including evenings and weekends and holidays
Experience in OPUS, Oracle Inventory Module, Telegence, and Compass

Senior Sales Support Specialist Resume Examples & Samples

Bachelors Degree in Engineering (Preferred Mechanical) or Economics
5 years experience in product development in the automotive industry
2+ years experience in managing complex projects with multiple goals of time, cost and quality
MS Project or SAP PS (Project System) experience preferred
Financial acumen and should cost analysis
Results and Metrics driven
Languages: Fluency in English (German, French or Italian could be a plus depending on customer team supported)
Leadership experience in a cross-functional environment, especially with managing a functional team with no direct line supervising relationship
Integrative thinking and proven ability to understand project complexities in an industrial environment
Previous customer exposure in automotive industry environment is a plus

Senior Sales Support Specialist Resume Examples & Samples

Create and format Commercial Business reports using Excel and Access applications; utilize pivot tables, queries, complex formulas and macro functionality
Work closely with the Project Management team to provide input as well as payment reporting on the Lodging & Institutions business segment and sales programs
Process requests from the sales and management teams for mailing lists, customer reports and updates to customer account information
Perform reconciliation of historical sales or billing data; determine exceptions, issue or trends
Execute updates to customer account data inclusive of adjustments and billing transactions
Identify, trouble shoot and facilitate quick resolution of operational and customer impacting issues that may arise
Identify real and potential problems; provide alternative solutions
Track and proactively work action items for projects. Provide status and escalation to management and business units
Perform user acceptance testing (UAT), report all issues to IT and ensure appropriate resolution
Create invoice requests in order to collect payment from outside entities
Bachelor's Degree and at least 3 years relevant experience (Business Analyst, Operations, Finance, IT Support, etc.) required
Ability to effectively operate within diverse and cross-functional groups
Strong problem solving and analytical skills, including a qualitative and quantitative skill set. Technical aptitude is required. · Ability to work on a team and share ideas and knowledge required
Demonstrated ability to analyze complex issues and design appropriate solutions
Ability to accommodate change and adapt accordingly
Excellent communication skills, including ability to tailor communication to audience to achieve desired results
Experience with public speaking and presentation skills
Proficiency in standard MS Office applications
Experience with MS Access or alternate RDBMS required

Qr-senior Sales Support Agent Resume Examples & Samples

Research and analyse individual markets and place Qatar Airways in very visible place in the market and secure maximum market share of traffic on Qatar Airways network
Relevant vocational, Tertiary or Trade Qualifications. Bachelor's degree (preferred)
Excellent verbal & written communication skills in English & Finnish

Senior Sales Support Specialist Resume Examples & Samples

Bachelor’s Degree in Chemical Engineering or a closely related engineering discipline is required
Minimum 5 years’ experience in an engineering, sales support or technical service oriented role in the refining, petrochemicals or gas processing industries is required
Technical understanding and experience with refinery technologies, and Platforming and Isomerization technologies in particular, is considered ideal

Qr-senior Sales Support Agent Resume Examples & Samples

Provide the sales team with the necessary market intelligence, reports, highlighting the opportunities to improve revenue, yields and market share
Contributes in Managing distribution channels and database for the sales team, be local CRS contact person
Tracking and reporting of ROI on advertising, promotions, sponsorships, and sales activities
Maintain record of all fare approvals and corporate contracts for future reference and audit purpose
Provide maximum technical support to the Sales Force to ensure increased awareness of Qatar Airways products and services
Maintain customer database of travel industry, wholesalers, consortiums, SME accounts, corporate account
Handle inquires, problems encountered by the corporate/ Agent and liaise with the relevant departments at head office, if required
Research and analyse individual markets and place Qatar Airways in a very visible in the market and secure maximum market share of traffic on Qatar Airways network

Senior Sales Support Agent Resume Examples & Samples

Actively manage a dedicated agent portfolio via a pre-defined outbound call plan in order to develop and grow the revenue generated via these accounts and ensure that the set objectives are achieved. Research accounts , identify key players and generate interest by informing these accounts about Emirates services and products
Analyse sales performance and opportunites of the dedicated accounts on periodic basis by using the standard reports (flown revenue, MIDT, Accelya, etc.)
Develops and maintains database of retail and home based travel professionals and ensure that constant contact is kept with these accounts
Maintain all contacts and call activities in salesforce.com in order to guarantee transparency of sales initiatives
Sourcing news sales opportunities through inbound lead follow-up and outbound telesales and emails including company information . market requirements ,product needs and analysis
Support the Regional Sales Direcotr and the regional sales team with various administrative tasks not limited to contract set-up, administration of events and other admininstrative tasks
Manage invitation process of the sponsorship activites within the assigned territory and ensure that company standards and processes are followed
Maintains rapport and works professionally with client , suppliers, vendors and third party companies
Supports and assists with CRM tool ( Sales Force ) activity and pipeline development within Sales Force with status updates
Proven Inside sales experience and knowledge of travel industry processes
Good understanding of GDS systems and CRM systems (salesforce.com)
Sound knowledge of MS Office product suite including Excel and the usage of Pivot Tables in MS Excel
Ability to multi-task, prioritize , and manage time effectively and achieve results
Able to build strong client relationships

Senior Sales Support Administrator Resume Examples & Samples

Assisting in the deployment of appropriate strategies to retain and grow revenues for designated key partners
Providing bibliographic data to channel partners, including new book title spreadsheets and book title restriction data
Managing our inside sales accounts, including UK schools
Implement key initiatives at channel partner level, acting as the central McGraw-Hill Education contact for all queries and operations regarding the channel
Working closely with our Academic and Enterprise sales teams to ensure the most suitable product solution is matched to customer needs
Regular submission of revenue forecasts and pipeline to inform business decisions at sales, marketing and product level

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