Specialist, Training Resume Samples
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Specialist, Training Resume Samples
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AS
A Shanahan
Andre
Shanahan
46776 Cassandra Stream
Philadelphia
PA
+1 (555) 393 5054
46776 Cassandra Stream
Philadelphia
PA
Phone
p
+1 (555) 393 5054
Experience
Experience
Chicago, IL
Specialist, Training
Chicago, IL
Hane, Stiedemann and Dibbert
Chicago, IL
Specialist, Training
- Works towards improvements for process efficiencies
- Administer Employee Improvement Plan (EIP) and other continuous improvement programs
- Develop training aids such as manuals and handbooks
- Performs other duties as assigned
- Develop instructional materials and qualification standards for roles within the facility
- Develops, implements and evaluates training plans and programs for his/her assigned area(s) of responsibility to meet departmental training objectives
- RFCS Systems proficiency, i.e. Workstation, RMSNG, Edison
Phoenix, AZ
Sales Specialist Training
Phoenix, AZ
Brown Inc
Phoenix, AZ
Sales Specialist Training
- Selling Adobe Training-related products and solutions
- Respond to existing and prospective client requests for proposals (RFPs)
- Establish and maintain relationships with key internal stakeholders
- Participate in account strategy sessions with Services and License Sales teams
- Present ATS as a differentiator in the sales cycle
- Conduct scoping sessions to recommend offerings, price and approach
- Deliver value focused/results oriented sales proposals
present
Phoenix, AZ
Senior Specialist, Training
Phoenix, AZ
Sanford, Lang and Towne
present
Phoenix, AZ
Senior Specialist, Training
present
- Work within a team including, Training & Quality Manager, Site Director, Operations Managers, Supervisors and Human Resources personnel
- Identify opportunities for program enhancement and provide feedback to Training & Quality Manager
- May provide work leadership for lower level employees, including evaluating the effectiveness of their training presentations and programs
- Provide one on one performance coaching to trainees to ensure maximum graduation rates
- Develop reports to measure and monitor metrics to identify weaknesses and provide additional follow-up training
- Designs, develops and implements training curricula; develops training programs and collateral (i.e. web-based courses, instructor led, job-aids, videos)
- Develop and manage the training schedule, and coordinate related logistics, including customer communications
Education
Education
Bachelor’s Degree in Education
Bachelor’s Degree in Education
San Diego State University
Bachelor’s Degree in Education
Skills
Skills
- Knowledge of training methodologies
- Provide support to enable new hire achievement of performance metrics targets during the probationary period
- Proficient with MS Word, Excel, Outlook, PowerPoint and Visio
- Demonstrated history of excellent coaching skills and developing others
- Strong communication and presentation skills
- Proficient in Microsoft Office and various HRIS programs
- Strong organizational skills
- Strong interpersonal skills
- Ability to problem solve and work independently with minimal supervision
- Detail oriented
15 Specialist, Training resume templates
Read our complete resume writing guides
1
Specialist, Training Resume Examples & Samples
- Assist leadership team in coaching and assimilation of new hires throughout the post-classroom bridge period
- Provide support to enable new hire achievement of performance metrics targets during the probationary period
- Maintain training materials including online references
- Partner with Global Shared Services training team members to drive consistency and incorporation of best practices
- Conduct huddles and refresher training sessions
- 1 year Consumer, Commercial, Customer Service or Collections/Recovery experience
- RFCS Systems proficiency, i.e. Workstation, RMSNG, Edison
- Ability to work a flexible schedule to accommodate business needs
- Microsoft Office proficiency (Word, PowerPoint, Excel)
- Performance Development experience
- Curriculum Development or Technical Writing experience
2
Senior Specialist, Training & Development Resume Examples & Samples
- Facilitate new curriculum training for managers and executives
- Plan, organize, coordinate, and communicate the national training schedule to ensure consistent and professional marketing and communication of all programs
- Control course materials inventory to ensure that materials are available for instructors
- Develop and delivers effective feedback and follow-up to ensure application of skills on the job
- Conduct post-training evaluation to measure business impact
- Observe training classes and workshops conducted by other designated instructors in order to evaluate effectiveness of instructor and curriculum content, and to provide quality constructive feedback
- Investigate, research, and evaluate new training techniques and procedures and, where applicable, make recommendations for their incorporation in order to improve program quality
- Obtain and direct consulting services to support the delivery of cost-effective training programs and services
- Act as a consultant to and facilitates certification of other instructors to ensure effective facilitation skills are learned and demonstrated
- Proven track record facilitating training and development programs
- Ability to provide effective assessment of skills learned during training, with feedback provided to employees and employee managers
- Experience with training and development consulting to address business needs
- Strong platform, facilitation, communication, and interpersonal skills
- Requires a bachelor’s degree in a relevant field
3
Senior Specialist, Training & Logistics Resume Examples & Samples
- Lead the development and management of the West Coast Security Training Academy to ensure Security Officer compliance with departmental training objectives and certifications
- Create and deliver in-person and on-line advanced security training to proprietary and contract security workforce
- Responsible for aligning the contract security vendor with department’s training objectives and standards
- Directly responsible for the assessment, measurement and review phases of the departments Readiness Assurance Program. This is a performance and vulnerability assessment program
- Management of the department’s growing vehicle fleet. Lease contract management, cost tracking and reporting, operational expense forecasting and justification
- Management of the department’s logistics requirements
- Responsible for the identification and delivery of significant capital expense projects e.g. security infrastructure and technology improvements
- Gather and analyze complex operational data and metrics from different sources. Subsequently report out to senior security leadership to enable training, logistics and operational decision-making
- Provide briefings to senior company leadership on matters of logistics, training, compliance and performance assessments
- Is fiscally responsible and achieves financial goals by controlling and reducing costs through efficient and optimal use of department assets
- Accomplishes department objectives by establishing action plans, timetables, and outcome measurements; obtaining and allocating resources; reviewing progress; making mid-course corrections
- Additional responsibilities as required
- Minimum 7 years of experience in positions of increasing responsibility within the security field including 5 years of experience planning, creating and delivering security based training
- Experience of standard MS Office programs
- 10 years of experience in positions of increasing responsibility within the security field including 7 years of experience planning and delivering security based training
- Former Military/Law Enforcement/State or Federal Security Agency preferred
- Depth of experience of all MS Office programs including Visio and SharePoint
- Project Management certification
- California BSIS certifications; Guard Card, PPO Qualified Manager, training certifications
- Bachelors Degree in Criminal Justice, Training and Development, Risk & Security Management (or similar field)
4
Specialist, Training Design Resume Examples & Samples
- Assess training needs for the retail audience on an ongoing and per project basis
- Analyze requests against existing programs to create effective and streamlined training plans
- Negotiate stakeholder priorities to achieve alignment on training objectives
- Work in cross-functional groups to set and gather requirements, provide updates, capture feedback, and gain proper approvals
- Strategically build out training objectives over multiple learning methodologies to achieve desired outcomes and metrics
- Author training content from both submitted and researched sources
- Design & develop training methodologies that drive key behaviours
- Implement and communicate training programs against tight timelines
- Measure training effectiveness and develop post-mortem analysis
- Post secondary education in language arts, graphic arts, communication, or related field
- CSTD or other Adult Education certification
- 2-5 years of training design experience (including classroom and online content)
- 2-5 years of retail sales experience
- 2-5 years of media creation experience
5
Senior Specialist, Training & Logistics Resume Examples & Samples
- Develop and manage the West Coast Security Training Academy to ensure Security Officer compliance with departmental training objectives and certifications. This includes the creation and delivery of in-person and on-line advanced security training to proprietary security workforce
- Responsible for the administration of WCSO payroll to departmental standards. Tracks and resolves payroll related issues. Provides payroll training to workforce and FS/GS Approvers
- Authors (where required), maintains and will be the champion of departmental administrative guidelines and standards. This includes payroll, attendance guidelines, employee onboarding and separation, Collective Bargaining Agreement, Visual Planning, appearance and guest service standards, Employee Policy and Standards of Business Conduct
- Leads departmental administrative projects, including streamlining existing processes, creating new processes and standards and subsequently reporting/training them out
- Responsible for the administration of WCSO attendance. This includes timely administration of the attendance policies, tracking of overtime and continuous labor hours analysis for metrics gathering and reporting/decision making
- Manage the departmental metrics gathering, analysis and reporting functions. This will include all operational and administrative functions of the department. Reporting functions include written, verbal and visual representations of data reflecting key performance indicators to support operational improvement and enable data-driven decision making at all levels of departmental leadership
- Subject Matter Expert on the department’s scheduling software system of record (Visual Planning). Will fulfil and train out all functions of the system
- Responsible for executing and sustaining the readiness assurance program. Leads exercises, supervises the measurement and data review process and reporting of findings and suggested go-forward strategies to senior leadership. This is a performance and vulnerability assessment program
- Responsible for the delivery of departmental capital expense projects e.g. security infrastructure and technology improvements once funding and authorization has been secured
- Additional Responsibilities as required
- Minimum 7 years experience in positions of increasing responsibility, including 5 years of experience of the administration and training of a large organization
- Excellent written and interpersonal communication skills, including department to department relationship building
- Provide briefings to senior leadership on matters of logistics, training, compliance and performance assessments
- Very strong IT skills, with experience with the full suite of Microsoft Office products
- Ability to adapt well to fast-paced environments with changing circumstances, direction and strategy
- Depth of experience of promoting an environment of positive reinforcement that advances performance improvement
- Deals effectively with ambiguity and learns from success and failure
- Demonstrates resiliency and sound judgment in dealing with business and corporate challenges
- Strong business knowledge and acumen
- Effectively manages integrated change and solves problems
- Builds trust and instills self-confidence through mutual respect and ongoing communication
- Experience working within diverse environments, including proprietary, contract and Union facilities
6
Sales Specialist Training Resume Examples & Samples
- Great organization, presentation and customer service skills
- Strong project management skills and the ability to work across multiple departments in multiple geographies
- Experience working in a global environment where influencing skills are a must
- 4+ years of business experience preferably in the high tech services area
- 2+ years of experience selling services, including education and/or consulting services
- Superior selling skills
- Proven successful track record of selling services
- Exceptional communication skills, verbal and written
- Experience developing proposals, contracts, close plans and statements of work for training services
- Ability to develop executive level relationships
7
Senior Specialist, Training & Development Resume Examples & Samples
- Support Sales Managers by participating to join field-work activities with sales force (IS/ IO and Banks sales staff) on a regular and periodic basis
- Responsible for managing training logistics and coordinate with the MLV Training Team to learn best practice/ superior training programs, customize and cascade for Partnership Distribution department
- Conduct daily/ routine training activities in partner bank branches
- Other assignments as business/ department requires
- Strong knowledge of Microsoft Office, PowerPoint
- Conduct Stand up training
- Strong communication skills with ability to communicate confidently at all levels
- Able to see things from the point of view of others
8
Principal Specialist, Training Resume Examples & Samples
- Maintains records of training activities, participant progress, and program effectiveness
- Conducts research into new training, educational, and multimedia technologies
- Graduate of at least one of the following: FTC, ASOTC III, DATC, or an equivalent legacy course
- Will coinsider candidates with a minimum of two years experience as Chief of Station, Deputy Chief of Station, or Chief of Base
- Will consider candidates with DoD providing specialized TAREX support for two or more years are considered
- Will consider candidates with at least two year experience serving in the Intelligence Community as a Senior INtelligence Officer (SIO)
- Minimum of two years experience conducting MSO at the Category 1 level or equivalent with a total of six years of source operations experience
- 8-10 years of directly related experience in the development and delivery of technical training programs is preferred
9
Senior Princ Specialist, Training Resume Examples & Samples
- Former Corps or Division Staff with recent (3-5 yrs) deployment exprience to Iraq and Afghanistan and be a graduate of U.S. Army War College equivalent course and have experience in military exercise planning
- Familiarity with MCIS systems to facilitate training with military customers and provide expertise during MCLT and digital staff integration training
- Expertise in one and familiarity in other military war fighting function areas
- Familiarity with Joint doctrine and UN operations
- Capability of being a project manager (Exercise Lead). Meet with customers to determine all training and support requirements. Capable of coordinating and managing assets to execute training event
- Capability of coordinating all aspects for ERF/MRF game (technical and scenario)
- Ability to write operational orders and annexes including both Joint and Multinational documents
- Capability of interfacing with both US and foreign military customers in support of exercises from small units to JTF levels. Determines all requirements involving bi-laterial/multinational exercise requirements
- Constructive simulation experience and is familiar with simulations
- Willing to travel
10
Senior Specialist, Training Resume Examples & Samples
- Conducts classroom and Web-based training sessions and develops criteria for evaluating the effectiveness of training activities
- Designs, develops and implements training curricula; develops training programs and collateral (i.e. web-based courses, instructor led, job-aids, videos)
- Develop and manage the training schedule, and coordinate related logistics, including customer communications
- Assess the effectiveness of the training program and individual courses
- Provide customer outreach and support
- Become a subject matter expert on the supported systems
11
Senior Princ Specialist, Training Resume Examples & Samples
- Employee works as part of the MTC HI staff. The MTC is a training enabler in this process that provides simulation and/or Army Mission Command System (AMCS) stimulation by LVCG to drive the training. Specifically, the employee supervises the Senior Database Manager with building and managing databases for all current and future simulations and simulation federations. Employee coordinates directly with contractors, government service, and military representatives during database development and digital warrior training
- Required to maintain familiarity with Army doctrine, organization, WFA (Warfighting Functional Area), and unit tactics to accomplish assigned duties as a Simulations analyst
- Demonstrate appropriate knowledge of the simulation models to such an extent as to be able to identify base computer and software problems
- Provide assistance to commanders and their staff on the placement of their units in the simulation that best supports the commander's intent and to meet unit training objectives
- A working knowledge of the Army Live, Virtual, Constructive, and Gaming (LVCG) training enablers and capabilities is recommended
- Former Army/Marine Corps ground combat company grade officer or senior non-commissioned officer
- Working knowledge of military operations and doctrine
- Combat Training Center and/or combat experience in Iraq or Afghanistan are preferred but not required
- Security Clearance Required - Secret and have the ability to get TS/SCI access
12
Finance Process Specialist Training Resume Examples & Samples
- Creates standardized training framework and drives implementation with GBS Finance Delivery Lead, GBS Finance Delivery Managers and GBS Finance Team Leaders
- Manages the overall GBS Finance Krakow training agenda (Onboarding training, functional trainings, people development sessions, cultural awareness sessions, personal excellence trainings)
- Coordinates any trainings within or outside of the GBS Fin Krakow
- Executes analysis and reports as assigned, and takes appropriate action as necessary
- Complies with and help achieve Internal Control over Financial Reporting compliance in Accounts Payable for applicable templates
- Participates in internal control testing and prepare relevant documentation
- Ensures all relevant stakeholders are aware of progress and/or issues to maximize customer satisfaction
- Assists in developing and implementing processes and procedures, and continuously optimizes to gain efficiency and drive productivity gains
- Supports development of more junior colleagues by acting as SME for assigned area
13
Specialist, Training & Development Resume Examples & Samples
- Assist in the creation, delivery and maintenance of training materials for various areas including leadership development, new-hire training, professional development, and others, including in-person and online training and other resources. Coordinate activities and functions to ensure the objectives for each program are accomplished in line with established priorities, time lines, funding limitations and other specifications
- Conduct program tracking, analysis & reporting, and implementation of processes and/or improvements to ensure successful and sustainable deployment of programs
- Support training and development activities through coordination, planning, scheduling, and tracking
- Work collaboratively with Training and eLearning personnel to ensure materials within the talent/learning management system are up-to-date and maintained appropriately
- Catalog and provide attendance and completion metrics as needed
- Engage and enjoy learning activities so as to continue personal growth
- Create multi-media content including written, audio, video, and photography
14
Intercompany Technical Specialist & Training Coordinator Resume Examples & Samples
- Key Responsibilities
- Maintain an in-depth knowledge of the ICO processes
- Planning, design, development and delivery of the ICO team’s process training plans
- Conduct needs assessment to identify skills or knowledge gaps that need to be addressed within the team
- Own and regularly review training procedures, ensuring that we are following and compliant with procedure
- Measure and continually improve effectiveness of training and development initiatives
- Assess instructional effectiveness and evaluation of the impact of training on employee skillset
- Continuous review of new and existing employees to complete their work to best practice
- Maintain updated training records
- Annual review of Intercompany work Instructions
- Work as part of the Inter-Company team to meet agreed service level agreements
- Communicate with Local Country Finance, other Team Members and with Manager on issues and areas for improvement
- Liaise with other Baxter entities on various projects, questions and general inter-company queries
- Candidate Requirements
15
Senior Specialist, Training / TGS Resume Examples & Samples
- Develops, tests, maintains, and delivers moderately complex training programs and related materials in support of customer training objectives
- Be physically able to lift “2 and 4 person lift” cases
- Possess at least 2 years of experience as an Intelligence Systems Maintainer/Integrator (35T)
- Tactical experience maintaining CGS/TGS is preferred
- Recent (within 3 years) deployment is preferred but not required
16
Specialist, Training Resume Examples & Samples
- Conducts training and ongoing training evaluations to ensure effectiveness of programs and recommends modifications as necessary
- Develops and conducts training needs assessments and determines training requirements for new program development
- Develops training materials, manuals, procedures and/or visual aids to meet objectives of his/her assigned area(s) of responsibility
- Develops, implements and evaluates training plans and programs for his/her assigned area(s) of responsibility to meet departmental training objectives
- Liaises with assigned area(s) of responsibility to ensure training materials, procedures, plans and/or programs reflect business needs and support organizational readiness
- May share knowledge with junior and/or peer team members
- Proactively collaborates and communicates with appropriate internal/external stakeholders to address training gaps to optimize organizational performance
- 1 - 3+ Years experience in call center training that directly aligns with the specific responsibilities for this position(Required)
- 4 Year/Bachelors Degree or equivalent work experience (4 years of experience in lieu of Bachelors) in (Minimum Required)
17
Senior Specialist Training Resume Examples & Samples
- Partner with retail/sales business and client leaders and Learning & Development to scope out divisional training projects
- Develop project timelines and manage to them
- Determines cost effective training approaches to meet the geographical challenges of providing learning programs in a variety of locations
- Partner with Learning & Development Instructional Designer to utilize encompass to provide support to all training and to better evaluate progress of learners
- Builds Levels 3 and 4 assessments linked to the learning objectives, under the direction of Learning & Development Managers
- Partner with sales and retail leaders to design Level 5 (ROI) evaluations linked to learning objectives
- Provide regular project updates to retail business leaders and Learning & Development
- Partner with other Learning & Development leaders to ensure an integrated and coordinated team approach in providing learning solutions
- Develop testing and evaluation procedures in partnership with Learning & Development
- 3-5 years of experience in Training/Learning/Development
- Ability to work independently and prioritize duties with minimal supervision, in order to meet deadlines
- Familiarity with tablet (i.e. iPad) technology and functionality
18
Senior Specialist, Training Resume Examples & Samples
- Responsible for the ongoing development and delivery of training materials for new hires
- Development and design of the training curriculum in support of contact center operations
- Monitor KPI’s and call drivers and create Knowledge base information in support of the product FAQ’s
- Mitigate contact center agent knowledge operational risks identified by Operations team Facilitate instructional training sessions to engage and motivate adult learners to meet or exceed performance expectations
- Develop reports to measure and monitor metrics to identify weaknesses and provide additional follow-up training
- Provide one on one performance coaching to trainees to ensure maximum graduation rates
- Provide motivational support for new hire and existing representatives
- Identify report and resolve classroom performance gaps or concerns
- Work within a team including, Training & Quality Manager, Site Director, Operations Managers, Supervisors and Human Resources personnel
- Identify opportunities for program enhancement and provide feedback to Training & Quality Manager
- Maintain positive, consistent and effective communications
- Responsible for monitoring calls and providing coaching for new hire class
- Complete required phone time between each new hire class if applicable
- Attend Calibrations and Business Review calls as required
- Other duties as assigned to include coaching and support of new hire trainees in a production environment
- Bachelor’s Degree Preferred, or an equivalent combination of education and experience may be considered
- Strong computer skills. MS Office Suite
- Ability to listen to customers and to understand and respond positively to their requests
- Willing and able to travel internationally
- Experience applying contact center business process mapping experience and understands its importance to process excellence
- Articulates working knowledge of contact center business processes and consistently takes a practical and fact-based approach to making decisions
- Experience using MasterCard tools, systems, and documentations to resolve difficult customer issues, and guiding junior members to MasterCard resources
- Experience working at MasterCard contact center facilities and on Customer business locations
- Experience working on core customer service functions
- Experience in building client and vendor relationships and understanding the Customer Experience objectives
- Experience working on mid-size projects across functions and exposure managing tactical components of larger projects
- Experience providing individual expertise to supplement available tools for customer queries
- Demonstrated advanced ability in a specific area of Customer Experience, in addition to general competency across disciplines
- Intermediate Data Analytics
- Intermediate IT Business Process
- Advanced Requirements Gathering
- Intermediate Technical Documentation
- Intermediate Project/Solution Management
- Intermediate Solution Delivery
- Foundational Understand Key Customer Needs
- Intermediate Business Acumen
- Intermediate Future Focus
- Intermediate Global Perspective
- Intermediate Innovation and Thought Leadership
- Intermediate People Leadership
- Intermediate Personal Influence
19
BB Outside Sales Specialist Training Provided Resume Examples & Samples
- Able to use technology – i.e., laptop, tablet, smart phone
- Effective verbal, written and listening skills
- Able to establish relationships – makes good first impression
- Reliable transportation, ability to lift and carry 5 pounds and more
- Competitive in nature
- Takes charge, assertive
- Self-reliant, independent, can manage own schedule
- Organized, deadline driven, solution oriented
- Resilient, bounces back quickly, comfortable changing directions
- Proficiency in PowerPoint, Excel, and Outlook
20
Specialist, Training Resume Examples & Samples
- Oversees and administers new employee orientation, including scheduling and onboarding
- Coordinates, tracks and follow up on new hire training with Production Supervisors
- Help develop new training programs and initiatives
- Create training outlines for new roles in conjunction with supervisors for both technical and non-technical skills
- Develop instructional materials and qualification standards for roles within the facility
- Administer the Apprenticeship and Internship programs and coordinate continuous learning associated with the program
- Administer Employee Improvement Plan (EIP) and other continuous improvement programs
- Assist in day to day Human Resources administration including payroll, benefits and data entry as needed
- Works towards improvements for process efficiencies
- Work in a safe manner following all PPE and standardized processes
- Perform all other duties as assigned by the Supervisor
- Proficient in Microsoft Office and various HRIS programs
- Ability to problem solve and work independently with minimal supervision
- Must be able to read, write and understand English
- Associates Degree in Business Administration; Bachelor’s Degree in Business Administration, preferred
- Minimum 2 years’ related experience and/or training in field; or equivalent combination of education and experience
21
Principal Specialist, Training Resume Examples & Samples
- Identify learning communities and stakeholders, their specific learning needs and the material which satisfies their training needs
- Identify the people, processes, and technology for training development and delivery based on task analysis as defined during program start-up
- Establish all program training plans which include the training organization, methodologies, and rationale for the program
- Deliver all training tools, equipment, and required materials including syllabi, learning guides, etc
- Provide course evaluation and continuous improvement of training development and delivery
- Create, manage and publish a Windows based CBT for the IT modernization (ITM) end-user and for ITM O&M
- Create and manage two training course packages for SMC and O&M
- Deliver 8 training sessions (max 12 back-end staff members); each lasting up to 5 days at customer sites, as specified by the customer
- Provide support and assistance during early support period of implementation
- Conduct annual refreshment training programs (ARTP)
- Manage and track users progress throughout the lifecycle of the training program
- Provide users with certificates of completion after successful completion of the courses
- Deliver training performance reports, as required
- Manage all training logistics including scheduling, transportation and delivery of personnel material to designated sites
22
Specialist Training Resume Examples & Samples
- Education –
- Associate or Bachelor's Degree in a relevant field of work or an equivalent combination of education and work related experience
- Experience –
- 3 to 5 years progressive work related experience with demonstrated technical proficiency related to the position
- 3+ customer service or support desk environment
- Preferred but not required 3+ years in technical training, development and delivery
- Preferred but not required 2+ years in Quality Assurance environment in a call center or the service industry
- Technical Skills and Knowledge –
- Excellent knowledge of Windows, PC hardware, Networking, MS Office products
- Strong verbal skills to deliver training to large and small groups of people (including management)
- Strong facilitation/training delivery skills, knowledge of training principles, and understanding of learning styles required. Must be able to work effectively with senior managers, possess strong relationship management skills, and well-developed negotiating and persuading abilities
- Strong written communication skills to develop training materials and intranet information
- Ability to organize and adapt to constant changes
- Ability to review and edit content data
- Strong interdepartmental relationships to aid in obtaining information and communicating change
- External Key Relationships
23
Lead Specialist, Training Management Resume Examples & Samples
- Bachelor’s degree required and in-depth, significant knowledge and 5 years’ experience in 1 or more of the following areas: Talent, Leadership Development, Change Management, and Performance
- Excellent presentation and client-facing skills across a wide variety of audiences, which include town halls settings, project team milestone readouts, and one-on-one briefings. *
- Knowledge of learning methods and understanding of best practices
- Ability to conceptually identify trends and themes that emerge from working with the business (e.g. succession, talent, change, organisational effectiveness issues) to translate and develop solutions that meet the needs of the business (e.g. leadership development solutions)
- Recognizes and diagnoses talent, succession and leadership development needs of the business and proactively works with the business to design solutions to address these
24
Senior Specialist Training Field Resume Examples & Samples
- 2-5 Years’ experience in training design, group facilitation &/or organizational development
- Availability to manage a Monday thru Friday Work Week with Flexibility to handle Weekend Travel or Events REQUIRED
- Consumer Electronics Product Training Experience Preferred
- Excellent Written & Verbal Communication Skills
- Training Development/Design experience
- Large/Small Group Facilitation experience preferred
- Verifiable Product Training Experience (Consumer Electronics Highly Desired)
- Ability to generate excitement and enthusiasm through Training Delivery
- Track Record of Building & Maintaining Customer/Client Relationships
- Flexible & Adaptable, able to change & Alter According to changes in Projects or Business Environment
- Highly Creative with the ability to apply that creativity in the Training Presentations
- Solid Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
- Presenting and facilitating at small group training events as organized by the HQ or from other business groups in a small meeting room or tabletop atmosphere
- Presenting and training at local/regional events (attendance of up to 50), at smaller onsite/backroom sessions (up to 5 or 10), and assist district and territory managers in conducting training at retail locations or coaching part-time assisted sales associates
- Conduct needs assessments to determine learning styles of target audiences and customize/deliver training based on the assessment outcomes
- Design, develop and implement training process to facilitate achievement of client’s training goals and objectives
- 3-5 Years’ experience in training design, group facilitation &/or organizational development
- Ability to make Oral Presentations
- Ability to Work Independently & Prioritize with minimal supervision, in order to Meet Deadlines
- Well Organized, Detail Oriented, & able to Handle Fast Paced Work Environment
- Basic Computer Skills, including Microsoft Word, PowerPoint, Excel, Access, Outlook, & web browsers
25
Specialist Training Asia Resume Examples & Samples
- Provide expert advice on how the learning systems operates and interfaces with other local systems plus how best for the business to use the system and provide guidance to A&I teams to support their execution of activities within the system
- Responsible for assisting with the investigation, recommendation and implementation of the technology and process solutions necessary to deliver training compliance information, services and tools to the business
- Provide end user support to learning systems users in accordance with defined support model, including the provision of relevant training for approved users
- Ensure stakeholders are identified, proactively informed and managed where changes impact their areas
- Monitor support queries, identifying common issues and communications and training material to assist
- Assist with User Acceptance Testing (UAT) in accordance with Training Design and Systems procedures
- Proactively manage relationships with users to ensure team tasks, requests and projects are delivered according to plan
- Monitor users' adherence with defined processes and provide feedback or regulate access as appropriate
- Support Functional Capability Leads in understanding what good learning looks like and how they can use learning frameworks to support development of technical capability
- Manage the Asian Training Vendor Panel to ensuring vendors are operating within terms of contracts
- Tertiary or higher level education is desirable
- Qualification in Training or Adult Learning desirable
- Manages multiple tasks simultaneously, maintaining a balance between current and future priorities
- Communicates effectively and builds strong relationships with key stakeholders
- Influences and negotiates positive project outcomes
- Specialist knowledge in respect of learning systems design, functionality and configuration
- Is able to work autonomously and self-initiates work as required
- Understands adult learning concepts and design principles
- Learning systems administration and configuration
- Managing service partners, vendors and contractors to achieve business priorities
- Managing multiple stakeholders
- Working virtually (desirable)
- Sound problem-solving skills (detailed analysis, well-reasoned judgement, and decision-making skills with attention to detail) including the ability to identify and recommend improvements
- Project management experience desirable
26
Sales Specialist Training Resume Examples & Samples
- Becoming an expert on all aspects of the client's products and services, including technology, plans, promotions, sales techniques, best practices, ordering systems and on-line tools, activations procedures and methods, credit and escalation processes
- Working directly with client partner front-line employees, coaches, supervisors, managers and center leadership
- Use group trainings, shadowing/observation techniques, side-by-side coaching and customer interactions to demonstrate and educate employees about sales techniques
- Provide outstanding customer service demonstrating in-depth product knowledge, and maintaining client presentation standards
- Very strong oral and written communication skills
- Extremely organized and have extraordinary time management skills
- Demonstrate strong and effective active listening, selling and presentation skills
- Proven ability to build strong working relationships with high level management and sales associates
- Working knowledge of both the sales process and effective training techniques for sales
- Ability to analyze various forms of sales reports; identify and present opportunities and highlights
- Must possess exceptional interpersonal skills to be able to initiate dialogue and engage sales personnel and consumers
- Ability to thrive in a dynamic, high energy environment and motivate sales teams
- Possesses creativity to launch daily, weekly or monthly incentives to drive sales and track results
- Ability to support multiple call centers virtually via conference calls, emails
- Intermediate to advanced working knowledge of Microsoft Office Suite
- 3+ years Sales or training experience of a technical product or service in a retail, call center, or indirect environment
- 2+ years Experience selling or training on a service that requires a contract and installation
- 2+ years Territory management
- Working knowledge of the satellite and cable television industry and technology highly desired
- Effectively, efficiently, and proactively manage a territory of assigned locations. Identify training and sales opportunities; create and execute ROI based action plans. Maximize client ROI by efficiently utilizing and reporting company reimbursable expenses. Manage market specific budgets for incentives, travel, and other costs. Create and implement local strategies, goals, incentives, and training initiatives to further improve sales or in response to low performance
- Become an expert in all aspects of the client's products and services, including technology, plans, promotions, sales techniques, best practices, ordering systems and on-line tools, activations procedures and methods, credit and escalation processes. Utilize this expertise to drive and increase sales of client’s products and services by training and coaching partner supervisors, managers and senior management. Assist partners with consumer interactions during business visits or special events to drive and increase sales of the Client’s products and services
- Utilize performance data to devise local strategies to meet or exceed client determined sales or training targets. Educate Associates and Management on selling procedures, including marketing techniques, and utilization of the client’s products and services. Use group trainings, shadowing/observation techniques, side-by-side coaching and customer interactions as a direct method of demonstrating and educating employees about sales techniques and the client's new and current promotional activities
- Document and quantify opportunities, share best practices with peers and communicate challenges and recommendations both internally to management and to client teams through reporting
- 3 years of experience in sales or training of a technical product or service in retail, call center, or indirect environment
- 2 years + Territory management
- 2 years + Experience selling or training on a service that requires a contract and installation
- Proven ability to build strong working relationships with sales associates and high level management
27
Specialist Training Resume Examples & Samples
- Develop the Training Needs Analysis for the SCM17 Program of Work
- Review all training requirements and identify innovative training solutions
- Collaborate with the Global HR Training rolling out a new records management system for managing contractor training records
- Drive and influence our suppliers and contracting companies to implement and comprehensively utilise this system to allow contract staff to be compliant when arriving on site
- You will comply to and consistently follow the standards and procedures designed to enable you to work safely and effectively every day
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Specialist, Training Resume Examples & Samples
- Develops, tests, maintains, and delivers training programs and related materials in support of customer training objectives
- Military instructor experience required; Navy Master Trainer specialist qualification preferred
- Bachelor’s degree and four (4) years relevant military experience required; Master’s degree and two (2) years relevant military experience preferred
- Proven military leadership experience required; Navy experience preferred
- Be able to travel worldwide in support of Fleet training requirements
- Must be able to read, write, and speak English fluently
- Possess sufficient initiative, interpersonal relationship skills and social sensitivity such that they can relate constructively to a variety of contacts from diverse backgrounds
- Present with professional appearance/behavior and a confident demeanor commensurate with interacting with Senior Navy leaders
- Possess substantial familiarity with Navy rank/rate structure, customs, traditions, ship types and function, and current operations
- Be adaptable and creative problem solvers; self-motivated and able to accomplish tasks with little direct supervision
- Possess substantial knowledge of Navy Operational Stress Control principles and concepts
- Be proficient in Microsoft Office Suite
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Documentation Specialist & Training Coordinator Resume Examples & Samples
- AA/AS degree in technical writing or journalism or equivalent work experience
- 3+ years’ experience in Technical Writing, Training Coordination, Customer Support, Event Organization or Administrative role required
- Excellent written and verbal communication skills. Highly organized and detailed-oriented
- The successful candidate must be a self-starter with a strong aptitude for multi-tasking
- Ability to build and maintain positive and productive inter-departmental working relationships
- Strong computer literacy required. Knowledge of Microsoft Word, Excel and PowerPoint is required. Adobe FrameMaker, Illustrator, Photoshop, and Acrobat software would be considered a plus
- Project Management skills would be considered a plus
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Senior Specialist, Training Resume Examples & Samples
- Military service as a Military Intelligence Officer, Warrant Officer, or Senior NCO with no less than a general under honorable conditions discharge
- Minimum of six years’ experience in joint staff assignments
- At least three years total service in assignment(s) as a primary or deputy staff intelligence officer in a strategic staff position, with at least 6 months in a deployment or Joint Operating Area (JOA) in one or more of these positions
- A minimum of four years’ experience in the analyst career field
- Experience as a Military Planner, Strategic Intelligence Officer or Operations Officer at the operational level in a Joint capacity with at least two completed deployments or JOAs totaling minimum of 12 months
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Senior Specialist, Training Resume Examples & Samples
- Requires at least 2-4 years of experience with technical writing, technical documentation or training end users of software systems
- Requires a strong understanding of Information Technology (IT) to include basic business applications , relational database concepts and networks
- Requires experience utilizing and integrating Microsoft Office products to include PowerPoint, Excel, Project, Visio and OneNote with SharePoint and other Enterprise Systems
- Experience with software testing and QA/QC
- Experience with migration from one version of SharePoint to another is desired (2003, 2007, 2013, 2016) and building training for users on new features and enhancements
- Self-motivated, shows initiative, and works with minimal direction
- Must be able to manage multiple tasks and projects simultaneously
- Candidates who have prior military experience are highly desirable
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Senior Princ Specialist, Training Resume Examples & Samples
- Designs and develops multimedia applications, systems and products involving computer graphics and interactive computing such as computer-based systems for personal computers or CD-ROM applications
- Incorporates software applications in multiple technology media systems, such as graphics, animation, text, and sound. 3. Works from concept drawings, sketches, models, and/or written and verbal instructions
- Provides guidance and work leadership to less-experienced designers, and may have supervisory responsibilities
- Maintains current knowledge of relevant technology as assigned
- 10-15 years of directly related experience in the development and delivery of technical training programs and 8-10 years of related multimedia design experience
- Advanced knowledge of the principles, methods, and techniques used in the preparation of multimedia products
- Knowledge of and ability to use relevant software applications and systems
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Specialist Training Design Resume Examples & Samples
- Design messaging with creativity and clarity, determining the most appropriate training vehicle
- Conduct training needs analysis through field visits and maintain relationships with key stakeholders
- Participate in cross functional teams to help define strategic plans
- Formal education/certification/designation(s) in Training including applied Adult Learning principles is an asset (ie - Certified Training and Development Professional (CTDP) Designation)
- Solid Instructional Design skills – ability to synthesise content into simple, fun, on-brand messaging
- Highly self motivated, proactive, comfortable multitasking with acute attention to detail. We want to make sure you read everything; be sure your favourite ice cream is included in your cover letter
- Bilingual, English/French is an asset
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Senior Princ Specialist, Training Resume Examples & Samples
- Manage branch of After Action Review analysts and Multi Media personnel
- Conducts training sessions and develops criteria for evaluating the effectiveness of training activities, and research into new training, educational, and multimedia technologies
- Maintains records of training activities, participant progress, and program effectiveness, and updates course documentation on a regular basis to ensure timeliness and relevance
- Designs, developes, and train multimedia applications, systems and products involving computer graphics and interactive computing, suchh as computer-based systems for personal computers or CD-ROM applications
- Incorporates software applications in multiple technology media systems, such as graphics animation, text, and sound
- Work frrom concept drawings, sketches, models, and/or written and verbal instructions
- Provides guidance and work leadership to less-experience designers, and may have supervisory responsibilities
- May serve as technical team orr task lead
- Resident Command and General Staff College (any service) completion (preferred)
- 10-15 years of directly related experience in the development and delivery of technical training programs, as well as multi-media design, and After Action Reviews experiences
- Advanved knowledge of the principles, methods, and techniques used in the development and delivery of training programs and multimedia products
- Advanced knowledge of relevant technologies as required and ability to use relevant software applications and systems
- Demonstrate effective presentation skills, communication skills, and follow written verbal instructions
- Ability to serve as technical team or task lead
- Willing to travel both CONUS and OCONUS
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Business To Business Sales Specialist Training Program Resume Examples & Samples
- Research and prospect companies and schedule in-person presentations to local businesses
- Achieve defined call/activity metrics by initiating relationships with prospective new customers
- Achieve/exceed sales targets for a defined sales and gross profit quota and earn uncapped commissions above target
- Computer knowledge including extensive internet navigation and demonstrated experience using Microsoft Office Suite
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Employee Experience Market Specialist Training Resume Examples & Samples
- 75% - Business Leader
- Serve as a specialist within the HR Solutions Employee Experience market HR Solution team to provide relevant and effective consulting services to businesses
- Draws on a general knowledge of the business environment, requirements and strategies to determine training approach, strategy and priorities to align with the business/functional goals
- Facilitation of local training programs that effectively meet business needs
- Utilize Nourishing U, collaborate with Learning and Development team to ensure effective training delivery
- Actively participates in training related projects or initiatives
- Develop and maintain key internal/external relationships, which may include: business leaders, hiring managers, Talent and Performance Regional Domain, business/function human resource professionals, industry contacts, employees
- 15% - Change Leader
- Represent the market business clients in prioritization activities and escalations
- Provide feedback into services priorities to ensure market adoption
- Promote the use and implementation of tools/technologies within the market gain efficiency in delivering HR Solutions
- 5% - Culture Steward
- 5% - Value Leader
- Provide input to ensure service delivery is compliant with laws, regulations, and corporate policies
- Ensure application of standard policies
- Identify opportunities for continuous improvement and standardization on processes currently managed by country and/or regionally
- Bachelor’s degree and 1 year HR working experience or 3+ years of HR working experience
- Demonstrated ability to communicate (verbally and in writing) to all levels in an organization
- Exposure/familiarity in employee experience-related market service areas such as onboarding and assimilation, local training delivery, performance management, employee engagement, and recognition programs
- General leadership, stakeholder management and communication skills - ability to thrive as part of a local market team
- Capability to innovate and integrate HR practice around critical business issues
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Employee Experience Market Specialist Training Resume Examples & Samples
- 35% - Business Leader
- Draws on a general knowledge of the business environment, requirements and strategies to determine training and onboarding approach, strategy and priorities to align with the business/functional goals
- Utilize Nourishing U , collaborate with Learning and Development team to ensure effective training delivery
- 35% - Change Leader
- Represent business clients in prioritization activities and escalations for Market Locations
- Provide feedback into services priorities to ensure adoption of Traning Goals
- Promote the use and implementation of tools/technologies within Market Locations
- 15% - Culture Steward
- 15% - Value Leader
- Bachelor’s degree & 1 year HR experience OR 3 years of HR experience
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Program Support Specialist Training Resume Examples & Samples
- 465777000
- Current federal employees who hold or held a non-temporary career or career-conditional appointment
- Persons eligible for reinstatement
- Displaced federal employees (CTAP/ICTAP) in the local commuting area
- Persons eligible for non-competitive appointment under Special hiring authorities
- Persons eligible non-competitive appointment under an Interchange Agreement (view) list of interchange agreement with other merit systems
- Veterans' preference eligibles or veterans who have been separated from the Armed Forces under honorable conditions after substantially completing at least three consecutive years of active duty (view) information on certain veterans eligible under the Veterans Employment Opportunities Act (VEOA)
- Paper applications and information sent by mail WILL NOT be accepted
- Knowledge of established leadership training regulations, policies, requirements, and procedures in order to provide the full range of training support services to assigned personnel
- Knowledge of program management techniques, including program analysis, program oversight, program improvement, and program evaluation
- Skill in the use of automated data systems such as LMS and SharePoint to monitor, collect, and update data and other pertinent information
- Ability to communicate in writing in order to write newsletters; to develop local Standard Operating Procedures (SOP's); and prepare correspondence, reports, etc
- Your résumé
- Your responses to the job questionnaire View Occupational Questionnaire
- Are you qualifying based on education? Submit a copy of your college transcript (unofficial transcripts are acceptable) or a list of coursework with hours completed. Prior to appointment, an official college transcript may be required
- Are you a veteran? Submit a copy of your Member 4 DD-214 (Certificate of Release or Discharge from Active Duty) that shows your type of discharge and character of service and/or documentation of service connected disability. Those applying for 10-point preference must fill out the SF-15 (click here for form) and provide the required documentation (e.g. VA letter) listed on the back of the form
- Applicants who are active duty service members and apply for federal employment shall be considered for competitive service positions and granted tentative veteran's preference status when they submit a certification, in lieu of a DD-214, when applying to a federal job
- A certification is any written document from the armed forces that certifies that the service member is expected to be discharged or released from active duty under honorable conditions not later than 120 days from the date of certification is submitted. Click here for more veterans' information
- Are you a current or former Federal employee? Must Submit
- Your most recent SF-50 showing your current grade and tenure; (you may be removed from consideration without submitting)
- An SF-50 showing highest (permanent) grade ever held, if different from your current grade. NOTE: An award, general adjustment or detail SF-50 will not be accepted as proof of status
- Please provide a copy of your recent performance appraisal and/or incentive awards
- If you are applying for a higher grade, please provide an SF-50 or SF-50s which shows the length of time in the current/highest grade (examples of appropriate SF50s include promotions, With-in Grade/Range Increases, and SF-50s dated one year apart within the same grade/job) to support meeting time in grade requirements
- Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP)? Well qualified ICTAP score is 85. Submit
- A copy of your agency/OPM notice
- A copy of your most recent performance rating; and
- A copy of your most recent SF-50 (Notification of Personnel Action) noting your current position, grade level, duty location, and full performance level
- Are you applying under special hiring authorities as a military spouse? Provide
- A copy of your marriage certificate; and
- A copy of your spouse's PCS orders
- Or A completed SF-15 with supporting documentation
- Are you applying under Schedule A hiring authority for persons with severe disabilities? Provide
- Evidence of your intellectual disability, severe physical disability, or psychiatric disability obtained from a licensed medical professional (e.g., a physician or other medical professional certified by a state, the District of Columbia, or a U.S. territory to practice medicine); a licensed vocational rehabilitation specialist (i.e., state or private); or any Federal agency, state agency, or agency of the District of Columbia or a U.S. territory that issues or provides disability benefits
39
Area Event Specialist, Training Events Resume Examples & Samples
- Primary point of contact for assigned customer training events
- Develop understanding of all course offerings and act as trainer for stakeholders as needed
- Regularly communicate venue, speaker and course updates
- Maintain training calendar and make daily updates
- Monitor recruitment numbers for all events and plan accordingly
- Develop event rosters and provide to travel director(s) for on-site execution
- Event logistics management
- Venue sourcing in assigned region
- Administrative support for smaller regional events
- Coordinate and prep on-site team(s), schedule and run turn-over meetings as needed
- Manage budget and provide regular updates to all stakeholders
- Coordinate with speakers and trainers
- Coordinate event collateral and shipping for training events and troubleshoot issues as needed
- Oversee registration (in Conjunction with Registration Manager and Call Center) and provide regular recruitment updates to stakeholders
- Act as resource for on-site teams on Thursdays and Fridays (from your work location)
- On-site travel (as needed) to assist with program operation (10-15%)
- World class customer service and issue resolution skills
- Excellent business writing and grammar skills
- Experience overseeing event operations on-site and working with travel directors
- Hotel and venue sourcing experience
- Ability to travel 10-15% (including some weekends), more during ramp-up
- Open and direct, tough but fair, focused, flexible, and motivated to achieve personal best
- Work location flexible depending on assigned North America region
- Bachelor's degree or equivalent experience
- Minimum 4+ years of road show or trade show event management
- Previous agency side (client service) experience preferred
40
Specialist Training Logistics Resume Examples & Samples
- Assist with Reception Desk and Mail Room coverage as needed
- Support logistics coordination component for Initial and Recurrent training events for all JBU teams as assigned
- Support JBULogistics customer Help Desk for incoming calls and/or correspondence through JBULogistics communication inbox
- Place purchase orders for training equipment through approved ordering tool
- Coordinate and creation of Shuttle and Transportation information for all Initial, Recurrent and Business Partner Training
- Receive training space request, and communicate with the requestor regarding the outcome of requests
- New Hire Orientation and Training responsibilities, pre-event, during and post event
- Provide in classroom set up and support
- Regular maintenance of all communication for orientation welcome letters and training
- Organize and provide New Hire content, training aids and JetBlue University information
- Coordinate of IT ticket request needed to support student software and or system access needs for classroom events
- Partner with JB or BP customer on development and dissemination of training communication
- Communicate and maintain Instructors information for Emergency Contacts
- Support business travel training needs as assigned
- Maintain a database of all lodging departmental expenses for training and use of off-site properties for billing consolidation via Concur for P-card
- Assist with all Orientation preparations, name badges, name tents, certificates and folder insert documents
- Assist with Graduations and build Commencement Programs for Colleges
- Coordinate, create, prepare and manage materials needed for training
- One (1) year of experience working in the Hospitality industry
- Proficient with Microsoft Office suite and SharePoint
- Excellent organizations and time management skills
- Ability to manage multiple tasks in a high pressure environment
- Knowledge of technology used (Copier/Scanner/Printers, DVD, Projector, Sound, Microphones, Computers, Monitors, Podium AV Equipment and Wireless Devices)
- Flexibility in scheduled work hours must include days, nights, weekends, and holidays
- Pass a ten (10) year background check and pre-employment drug test
- Experience Working in a corporate learning environment
- Strong Customer service delivery
- Strong analytical abilities and attention to detail
- Customer centric approach to problem solving
41
Senior Specialist, Training Resume Examples & Samples
- Education: A University Degree in business administration, biomedical science, pharmacy or education. Professional certification in Adult Education an asset
- Experience: 3-5 years of sustained high performance in pharmaceutical sales, hospital/specialty sales an asset; 2 or more years of experience in Training. Experience and knowledge in anti-virals and anti-infectives an asset
- Thorough understanding of the Company's business and the impact of Training on the organization
- Ability to build trust with clients and colleagues thus contributing to a work environment that fosters effective working relationships and facilitates change
- Superior presentation / facilitation / communication skills (both verbal and written)
- Proficient with Windows, Microsoft (Word, Excel, PowerPoint, Outlook) and Internet environment
- Language: Bilingual (French / English, verbal and written)
42
Specialist, Training Resume Examples & Samples
- Assess relevant training needs for staff and the facility in consultation with department heads, including assessment methods and measurement systems
- Supports department Supervisors & Managers to ensure that SOP training of all employees is kept current and in compliance
- Keep all relevant skill and qualification requirements current, keeping appropriate parties informed
- Design and implement training courses and programs necessary to manage training needs
- Develop tests and exams that adequately measure a trainees comprehension of the subject matter through verbal, written and physical demonstrations of the training material
- Keep current on training design and methodology
- Facilitate learning through a variety of delivery methods including classroom instruction, virtual training, and on-the-job coaching
- Identify, select, and manage any external training and accreditation bodies, agencies and providers necessary to deliver required training
- Organize training venues, logistics, transport, accommodation as required to achieve efficient training attendance and delivery
- Arrange for the maintenance of all necessary equipment and materials relating to the effective delivery and measurement of training
- Monitor and maintain complete, accurate and current training records
- Ensure all training activities and materials meet with relevant organizational, statutory, federal, state and regulatory agencies and laws
- Monitor and report on activities, costs, performance, etc. as required
- Provide New Hire/First Day required training
- Ability to professionally represent the facility in meetings with regulatory agencies and outside auditors and vendors
- Ability and availability to provide training on all shifts as needed and on weekends as required
- Proficient in delivering effective training to all level of employees
- Flexibility/Adaptability to a fast paced environment
- Demonstrated history of excellent coaching skills and developing others
- Firm understanding of cGMP, OSHA, FDA and other manufacturing training requirements
- Proficient with MS Word, Excel, Outlook, PowerPoint and Visio
- Clear, concise and comprehensive verbal and written communication skills required
- At least 5 years of experience training in a manufacturing environment
- Overseeing outside vendors for training purposes
- Performing audits on training needs
- Familiarity with Master Control and Agile, or other tracking systems
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Specialist Training Design Resume Examples & Samples
- Transform basic documentation into training and communications content
- Design learning material including presentations, e-learning, reference materials, tests, leader guides and sales tools for multiple sales channels
- Working knowledge of training, communication applications/tools; (Adobe, Articulate, LMS platforms/SCORM)
- Strong design, writing and editing skills an asset
- Highly self motivated, proactive, comfortable multitasking with acute attention to detail
44
Specialist, Training Design Resume Examples & Samples
- Oversee new agent training as well as continuation training
- Transform project documentation into training and communications content
- Design learning material including presentations, e-learning, reference materials, tests, leader guides and sales tools for the Activation Improvement team
- Conduct training needs analysis through site visits and maintain relationships with vendors
- Create communication plans to ensure that all stakeholders are informed of the progress of all deliverables
- Transform basic documentation into training and communications content suitable for various audiences
- Design messaging with creativity and clarity, determining the most appropriate communication medium
- Ensure corporate design standards are adhered to
- Manage agent communications within the Activation Improvement team
- Oversee call and transaction quality program in order to define standards and monitor for adherence
- Knowledge of Bell ordering and provisioning systems and processes
- Formal education/certification/designation(s) in training
- Solid MS Office Suite skills in Microsoft Word, PowerPoint & Excel
- Strong design, writing and editing skills
- Highly self-motivated, proactive, comfortable multitasking with attention to detail
- Proven analytical / problem solving ability with exceptional attention to detail
- Excellent leadership and a demonstrated ability to communicate effectively at all levels
- Flexible to work under pressure to meet deadlines and displays a high sense of urgency
- Strong aptitude to recognize opportunities for improvement and take appropriate action
- Bilingual (French/English) is an asset
- Copywriting expertise is an asset
45
Specialist Training Records Resume Examples & Samples
- Maintains Crewmember and Business Partner records as required for changes to position, location, status, and other core data as necessary in the training records system and supporting systems
- Works with Curriculum Development/Design teams to ensure accurate depiction of training curricula within the training records system and supporting systems
- Maintains training resources including, but not limited to, Courses, Instructors, Rooms, and Devices in the training records system and supporting systems
- Provides reports as requested to support regulatory and business data needs
- Audits training records in the training records system on a regular basis to ensure flawless recordkeeping
- Provides first-tier support and training to users required to interact with the training records system and supporting systems
- Works with external regulatory agencies for training-related certification/qualification processes as required per position
- Suggests process improvements to ensure or increase efficiency in the process of performing all responsible duties
- Creates and maintains documentation of training records processes
- Works on special projects as assigned
- One (1) year general data administration and/or record keeping experience
- Demonstrated ability to learn software applications
- Demonstrate detail orientation and ability to interface with electronic systems through an onsite, computer-based exercise
- Ability to multi-task under time pressure
- Must be legally eligible to work in the country in which the position is located
- Experience maintaining training or other formal records
- Familiarity with working in electronic record keeping, learning management (LMS), or scheduling systems
46
Specialist, Training Resume Examples & Samples
- Researches, designs and develops new training programs, curriculum and materials. Ensures training content is updated, relevant and supports current Standard Operating Procedures. Partners with Communications team to ensure training materials are documented in the Knowledge Management System. Incorporates measurement and assessment tools to support all training. Analyzes trends, identifies GAPS and uses UO and GCC metrics and measures (GSAT, QA, Sales Conversion, Guest Support Services metrics and tools, GCC Attrition rate, performance management data, etc.) to develop targeted training plans based upon findings. Creates and monitors quizes/tests using Articulate. This includes grading and providing information to trainers as needed. Works with the training team to evaluate effectiveness of training and DB, based on training/QA scores and sales trending up to 90 days after training is concluded
- Delivers and facilitates structured training and development programs in support of the company’s sales training plan, targeted objectives and brand essence. Conducts recurrent training, awareness training, and pertinent departmental training classes as required. Assists with new hire training when necessary. Ability to train all areas of the GCC (Opera, UPRV, AP, Fulfillment, Unified Desktop, etc.)
- Partners with GCC Trainers to provide ongoing support to GCC New Hire team members during their initial training and development period focusing on sales accumen and specialized programs. Conducts trainer evaluations weekly in order to determine the effectiness of training
- Works with the training management team to effectively address attrition issues with internal staffing and outside vendors. This includes creating reporting around agent performance in training and evaluating reasons for attrition and providing means for better efficiency
47
Specialist Training & Development Resume Examples & Samples
- Assist in field personnel recruitment through involvement in area EMS classes and career days. Participate in the selection and pre-placement process including, but not limited to interviews and skills aptitude testing
- Actively participate in and/or develop a process for the evaluation and/or selection of equipment
- Coordinate and conduct continuing education courses to include IV certification, ACLS/PALS instructor certification courses, CPR/AED, and certification courses on Lifepak defibrillators. Utilize internal and external personnel and resources to conduct the courses
- Assist in clinical quality assurance remedial training and performance improvement plans immediately upon receiving information regarding a possible protocol or standard of care violation. In most cases, develop an education component within 72 hours of initial report. Document findings in writing
- Assist in the creation/revision of medical policies and protocols
- Responsible for the Field Training Officers (FTOs). This includes, but is not limited to, participating in the selection process of FTOs; the monitoring and directing of the FTO program; assisting with development of FTO guidelines and procedures; and coordinating the FTO committee
- Coordinate the scheduling efforts for third riders and clinical intern participants
- Develop, schedule, and present monthly continuing education programs pertinent to field education needs
- Function as a paramedic as business needs dictate
48
Specialist, Training Resume Examples & Samples
- 1 - 3+ Years’ experience in training that directly aligns with the specific responsibilities for this position
- Ability to communicate training needs using various communication methods such as computer based, interactive e-learning, traditional classroom etc
- Apply concepts such as probability, statistics, modeling, percentages, ratios, and proportions to practical solutions
- Works with mathematical concepts such as averages and/or variances
- Ability to evaluate information and the implications of a course of action or solution
- Ability to interpret and apply common sense understanding to carry out a variety of instructions furnished in written, oral, or diagram form
- Ability to solve problems and deal with a variety of concrete variables in situations where only limited standardization exists
- Evaluate trends in data or information
- Ability to perform under stress in cases of emergency, critical or hazardous situations
- Demonstrated solid relationship management skills with internal clients (e.g. management, peers and colleagues)
- Demonstrates excellent organizational skills with the ability to prioritize workload and multi-task while maintaining strict attention to detail
49
Senior Specialist, Training & Development Resume Examples & Samples
- Conduct Customer Seminar/COP
- Training Admin works
- Having experience in Training or Life insurance is prefered
50
Specialist Training Admin Resume Examples & Samples
- Trains associates on order processing, deduction processes, systems, contracts and all ASM tools
- Trains on ASM policies and procedures
- Participate in client/customer conference calls as scheduled; providing feedback and better ways of working
- Trains and provides reporting tools to management and client/customers
- Identify training needs within the department
- Design and expand training documents based on business needs
- Devise individual and ongoing learning plans for teams
- Develops, implements and modifies training programs to ensure effectiveness of programs delivered to each team
- Reports individuals progress to manager and identifies additional training needs
- 1-3 years of experience in Customer Service
- Good written communication and verbal communication skills
- Excellent written communication and verbal communication skills
- Excellent customer service orientation
- Skill in supervising to include delegating responsibility, training and evaluating performance
- Decision making skills
- Analytical and research Skills
- Ability to direct, lead, coach, and develop people
- Ability to work effectively with management
51
Project Specialist, Training & Education Resume Examples & Samples
- Support and manage the development and implementation of the Center for Population Health education and training activities; this includes project management of assigned activities, communication and outreach to faculty and attendees, coordination of evaluations and venue logistics. This individual will be on-site for events
- Manage registration process and logistics for key training components that are part of the departments central services as assigned; may include iCMP and Behavioral Health training programs, quality initiatives, specialty programs, practice redesign workshops, Lean Collaborative, PCMH campaigns, AMC and Community Retreats, Leadership Summit, and other ad hoc programs as assigned
- Management of CME, nursing and other credits for activities developed by the Center
- Address external and internal questions related to the departments central services
- Draft survey questionnaires, using online applications, for assessment of central programs
- Work with Regional Service Organization (RSO) leadership in support of their group’s participation in education and training events
- Effectively collaborate with Center teams to implement training and education programs that are developed
- Creatively develop training to meet the variable training needs that exist (e.g. Webex sessions)
- Promote continuous improvement at Partners practices
- Promote continuous improvement within the Center for Population Health
- BS/BA Required
- At least 3 years’ experience in supporting and managing the development and implementation of education and training activities
- Experience in developing and managing healthcare-related education and training activities is preferred
- Project Management experience with multiple projects
- Strong Project management skills
- Excellent communication, presentation, and writing skills
- Ability to work collaboratively across Partners entities
- Competency in Microsoft Office Suite software including Excel, Word, PowerPoint, and Outlook
