Training Supervisor Resume Samples

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A Borer

Aimee

Borer

615 Kenny Forest

Phoenix

+1 (555) 963 8716

615 Kenny Forest

Phoenix

Phone

p +1 (555) 963 8716

Experience Experience

San Francisco, CA

Training Supervisor

San Francisco, CA

Considine, Schaden and Toy

San Francisco, CA

Training Supervisor

Interprets corporate policies and/or safety standards to ensure compliance with governmental regulations and 3M safety standards by administering the safety certification/re-certification program. Implements and conducts training classes for assigned subject matter. Responds quickly to difficult questions, situations, or issues that may occur during a training course or seminar
Developing effective induction programmes
Working knowledge of cleaning procedures, equipment and supplies, and reinforcement of policies and procedures with regards to safety guidelines
Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
Working knowledge of cGMP training and compliance concepts and other compliance programs
Researching new technologies and methodologies in workplace learning and presenting this research
Oversees the development of curricula and courseware

San Francisco, CA

Phlebotomy Training Supervisor

San Francisco, CA

Rippin-Larson

San Francisco, CA

Phlebotomy Training Supervisor

Assist Training Manager in development of new/future training processes and technology for continuing education
Provides training surveys to new hires for feedback and review for areas of improvement (Submit to Training Manger for review and documentation
Performs other assignments or projects as requested by Training Manager
Compiles Technical service data/issues for monthly report to Phlebotomy Management (submits first week of the month)
Reviews and distributes Technical Service daily Phlebotomy issues to Supervisors/Managers for review and corrective actions
Submits all training documents to Phlebotomy Supervisor/Manager for review
Reviews Phlebotomy daily work flow (opening/closing procedures)

present

Phoenix, AZ

Safety & Training Supervisor

Phoenix, AZ

Simonis-Dickens

present

Phoenix, AZ

Safety & Training Supervisor

present

Lead, design, develop and implement initial and recurrent training programs for transportation personnel
Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
Provide on-going training and performance evaluations for all Driver employees
Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office
Develop and conduct regularly scheduled Driver Safety Meetings
Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy
Administer and maintain Company Safe Driver Award Program

Education Education

Bachelor’s Degree in Related Field

East Carolina University

Bachelor’s Degree in Related Field

Skills Skills

Ability to multi-task with strong attention to detail while meeting deadlines in a fast paced environment
Excellent presentation, verbal and written communication skills with demonstrated ability to teach a group new concepts or processes
Excellent attention to detail
Ability to analyze situations and predict outcomes based on knowledge and prior experience
Microsoft Office with advanced Excel knowledge including vLookup and Pivot Tables
Strong attention to detail and organizational skills
Knowledge and proficiencies in MS office (Windows, Excel, Word, Power Point), TRESS, JD Edwards
Strong leadership skills and ability to escalate issues and motivate others for timely resolution with little or no direction
Excellent knowledge of Microsoft Office Products
Strong teamwork skills and ability to work productively across various departments

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Quality & Training Supervisor Resume Examples & Samples

Responsible for ensuring that the TOMS culture is injected in all customer service members
Maintain, a knowledge library of all CS processes that will be utilized globally to ensure consistent service delivery 24x7 across all customer channels
Manage & Enhance Customer Service Quality Program
Develop & deploy TOMS Training University Program for customer service agents
Manage CS Quality goals and ensure that CS is month-over-month improving towards best-in-class customer service and report to management
In cooperation with Quality Analyst and Training Analyst to identify continuous improvements (e.g. people, process, & technology)
Collaborate with call center managers ensuring all processes & training are provided
Own/drive CS continuous improvement process (e.g. define, measure, analyze, improve, & control)
Work with call center coaches and cross-functional teams to troubleshoot and resolve live-site issues that impact customer experience & service level
Attend cross-functional meetings and represent Customer Service team’s interests and responsibilities to insure Customer Service is considered and ready for any new implementation or program
Administer annual performance reviews and give consistent, objective feedback to staff
Establish and maintain high-level weekly and monthly Quality & Training reporting to management and cross-functional teams
Support other CS tasks as business needs determined
Must have Bachelor’s Degree
1-3+ years’ management experience, preferred
Willing and able to provide customer service operations support
Strong understanding of Microsoft systems
Mature problem solver, analytical ability, as well as strong verbal and written communication skills
Ability to think “outside of the box” and provide leadership to a 3rd party CS team
Expert knowledge of TOMS Customer Service business systems and essential MS Office products
Ability to multi-task in a high-pressure environment with critical deadlines
Experience using systems: Avaya, Salesforce and ATG
Experience within call center environment
Experience with managing quality program & training
Passion for the TOMS Shoes brand and One for One ™ movement

Software Training Supervisor Resume Examples & Samples

Ability to foster enthusiasm and stimulate learning
Thrive in an environment of rapid change, minimal structure, and high expectations
Know how to set limits, meet deadlines, and prioritize
Embrace challenges and new technologies
Handle concurrent responsibilities and projects with limited supervision
Ability to recognize and act on employee development needs
A positive attitude, while maintaining the highest level of professionalism, is necessary to meet the expectations of our corporate culture
Bachelor’s degree in related field or demonstrated experience (training and education, business administration, communications, information systems, etc.)
3-5 years minimum work experience in related field (training/development, media, customer service, project management, professional services, etc.)
3-5 years previous supervisory/management experience required (or demonstrated experience in interpersonal development or performance improvement)
Demonstrated ability to deliver software implementation solutions to customers, which includes training, project management, change management facilitation, and various professional services offerings
Experience in managing multiple projects and project team members along with reporting processes and progress
Ability to function effectively in a fast-paced, stressful environment
Demonstrated ability to create, develop and/ or facilitate appropriate training curriculum in concert with an Instructional Designer
Supervisory duties such as coaching, counseling, evaluating, hiring and performance management
Conducts and supervises classroom or online delivered training programs to our customers using a continually-enhanced curriculum based on a constantly-improved software applications
Conducts and/or supervises ongoing internal training of software, for existing and new hire LAN employees
Provides instruction and resourcing in presentation skills, customer service, train-the-trainer and other development programs for employees
Works with Technical Writers and Instructional Designers to support the alignment of learning activities, curriculum and documentation with a focus on maximum comprehension and /or skill development by end-users
Oversees and monitors the posting of trainer schedules ensuring that the department calendar is accurately maintained
Supervises and coordinates the tracking of class registration and attendance (or the system that does)
Maintains thorough knowledge of all company training outlines and instructional resources
Develops appropriate presentations, curriculum, briefings, exercises for adult learners
Monitors the imaging of all workstations in the training center and maintains appropriate training databases with the help of Distribution department
Communicates effectively at all levels, both internally and externally, and demonstrates an ability to answer questions and inquiries with confidence, accuracy, and in a clear, concise manner
In concert with the Director, monitors measurement tools to determine training effectiveness and progress
Develops and maintains effective relationships with all customers, and in particular, works with clients on change management considerations ensuring that any transition to new software goes efficiently and customer satisfaction is maintained
Puts ongoing efforts against professional growth and development
Stays updated as to the latest trends, processes and expectations of blended learning (combination of classroom and e-learning)
Attends relevant conferences and training sessions to improve performance (as appropriate)
Maintains membership in one professional association related to adult learning

Training Supervisor Resume Examples & Samples

Lead and grow a global team of talented, technical trainers (10-15total) including recruiting, hiring, performance management, and career pathdevelopment
Meet annual expense and training revenue budgets
Work closely with other Service Delivery Leaders to ensurealignment and 360o feedback loop
Collaborate up, down, and sideways both internally and withcustomer groups
Work closely with global accounts to drive training engagement
Possess excellent presentation skills and a dynamic, energeticpersonality
Exhibit and foster a multi-cultural approach, recognizingchallenges and opportunities in all global regions
Identify and grow talented individuals through challengingassignments
One to three years training development (or equivalent)
Solid understanding of training delivery and adult learningmethodologies
Excellent written and communication skills and a proven ability toguide stakeholder decisions
Knowledge of the hospitality industry and the electronic distributionlandscape a plus

Training Supervisor Digital DC Resume Examples & Samples

Accountable for version control on all documents related to training such as Knowledgebase articles
Maintains an up-to-date central knowledgebase liaising with other departments as required
Own ongoing day to day review and distribution of communications going to the 3rd party and other parties as relevant
Supports the outsourced team to devise check-lists and quizzes for post-training evaluation
Works together with Manager to draft and coordinate training documentation/sessions for all relevant Digital D2C areas including content, privileges, product and functionality
Supports on creating training briefs and collating content to be shared for training
Identifies opportunities to improve processes, feeding back to Line Manager and owning the full process of making any changes as appropriate
Provides excellent internal Guest Service to stakeholders consistent with Disney culture
Works with internal Disney LOBs and relevant departments to ensure agents are up to date and trained on key Disney priorities and developments across the year
Attends any related Meetings as required and in the absence of the Training Manager
Provides support or run any relevant ad-hoc tasks or projects as required
Responsible for driving professional excellence through discussions with Line Manager and using opportunities for training and personal development
Proven experience of working in Guest/Customer Service focused role
Proven experience in building effective working relationships
Proven experience working with others to deliver results
Demonstrates a passion for Guest/customer Service with good understanding of brand management, ideally the Disney Brand
Proven experience in working with large amounts of information, such as a knowledgebase or training documents preferred
Proven experience in office environment preferred
Proven experience in a training environment essential
Working in a multi-site organisation preferred
European languages would be beneficial
Highly proactive, motivated and positive ‘can do’ attitude
Excellent communicator at all levels of the business, both written and verbal
Strong problem solver who can facilitate win-win situations
Proven skills in planning and presentation
Works with a structured approach with the ability to adapt as required
Ability to multitask effectively in a fast paced, dynamic environment
Enthusiastic about providing excellent customer service
Confident in the use of Microsoft Office applications

Production Training Supervisor Resume Examples & Samples

Performs training on a variety of processes and procedures in all aspects of the various production areas
Provide EH&S training for all of manufacturing
Manufacturing exposure and hands-on experience
Ability to train and develop trainers to meet business demands
Patience and willingness to help others
Working with internal groups and guiding large diverse teams
Pays attention to detail
Follows all manufacturing processes and procedures
Works closely with production leadership teams to scheduling trainings
Open to suggestion and continuously looking to improve
Works effectively and collaboratively with others
Demonstrates ownership and accountability
Performs other duties and responsibilities as needed

Training Supervisor Resume Examples & Samples

Design, update and facilitate training material for HBC Brands to support classroom training and e learnings
Develop successful platform of learning for new and existing associates and supervisors to be proficient and skilled
Develop relationships and manage training requests from other departments, systems etc. and coordinate with Work Force Management to maintain service level targets
Partner with Quality Assurance and Supervisor teams to identify enhanced training needs for classes
Work with low performing associates to develop skills and provide coaching and feedback to improve performance
Participate and own updating SharePoint sites to support real time product updates and information associates use to handle customer questions
Partner with recruiting to develop screening filters to support recruiting high quality associates

Training Supervisor Resume Examples & Samples

Studies production/distribution processes and creates training documentation and programs to reinforce and/or enhance these processes
Monitors, records, and reports the success of training programs
Analyzes and resolves work problems
Maintains time and attendance for subordinates
Interprets Company policies and enforces safety regulations
Plans and assigns work for subordinates
Conduct training for exempt non-exempt and hourly employees
Holds responsibilities in the GPS, Lean, and Safety programs
Reviews employee performance (write reviews)
Work with the Engineering to develop programs for the facility
Interact with facility leadership
High School Diploma or equivalent required. Associate’s Degree from two-year college or technical school preferred
2 to 3 years related experience or equivalent combination of education and experience
Must have overall appreciation and understanding of the facility to effectively develop and implement training programs and documentation
Must have expert technical knowledge of the operation
Prior experience in supervisory role in manufacturing/distribution environment helpful
Experience with GPS, Lean, and safety programs
Working knowledge of Microsoft Office. Must have Excel, Word and Power Point experience
Ability to adapt to changing procedures, policies and work environment
Ability to multi-task on a daily basis
Possess excellent people skills

Training Supervisor nd Shift Resume Examples & Samples

Coordinates with temporary agency/DC HR to onboard contingent workers in order to ensure staffing levels are appropriate for each department to meet the daily production needs
Supervises, monitors and evaluates the performance of a group of department trainers
Works directly with department managers/supervisors to ensure training work methods and procedures are implemented and followed to increase the productivity, safety and improved quality of service within each department
Measures trainee performance and quality
Creates, communicates and enforces all training policies/procedures to associates
Ensures DC safety training requirements are met
Performs all duties listed above as well as any other job related duties as assigned

TF Training Supervisor Resume Examples & Samples

1) Implement all Training Programs, especially focusing on on-counter coaching
2) Ensure all Tom Ford Specialist are highly professional, well trained, and productive and deliver quality performance
3) Provide innovative ideas in training programs to increase productivity of the Specialist
2) Candidates must have strong developmental and indirect management experiences which have been demonstrated by positive past sales performance
3) Solid coaching, classroom training, leadership and communication skills are also a must
4) Proven exceptional ability in make-up application, customer service, public speaking and instructional training.Must be versatile

EL Training Supervisor Resume Examples & Samples

1) Implement all Training Programs as assigned by the Training Manager, especially focusing on on-counter coaching
2) Ensure all Estee Lauder Beauty Advisors are highly professional, well trained, productive and deliver quality performance
3) Provide innovative ideas to Training Manager in training programs to increase productivity of the Beauty Advisors
3) Solid coaching, classroom training , leadership and communication skills are also a must

BB Training Supervisor Resume Examples & Samples

5) Inspire, Motivate, Educate at all times the field force via in-store coaching, especially on areas such as makeup skills, selling skills, presentation skills, product knowledge and customer service
6) Conduct all levels of training classes, special events and outreach programs/workshops, as directed by the Education Manager
7) Continue to cascading brand uniqueness such as makeup lessons, Bobbi says to all the field force
8) Follow-up on classroom training within the in-store environment
At least 5 years of relevant experience preferred. An excellent teacher preferably capable of demonstrating adult learning strategies - in addition to possessing strong coaching, teaching and development skills
Ability to take classroom standards and translate them to the “real” counter environment and vice-versa - ie. take the realism of the counter to the classroom
Good knowledge of retail selling with some background in merchandising and retailing

Training Supervisor Resume Examples & Samples

Development of OJ training procedures and certification test, allow us to assure a skilled personnel in all the manufacturing operations
Coordinate and facilitate the training for the new hourly employees, through orientation program, focused in integrating the new personnel into the company
Administrate training and conference rooms, and equipment (projectors, boards, clipboards, audiovisual equipment)
Give training support to area managers or area directors, with the training need assessment (DNC), and elaborate training matrixes with the information that has been gathered; follow the requirements of internal and external trainings, verifying that those are linked with a development plan, update, and changes on machinery or process, government regulations or costumer requirements and for ISO 9000, ISO 14001, Code of Conduct related audits
Participate as instructor in internal trainings
Elaboration of training manuals and instructor guidelines for the internal sessions
Participate in cross-functional teams, with the purpose to create continues improvement
Maintain training records and other related documents of the employees at all levels
Comply with training legal requirements that applied to his/her accountabilities
Give training support to area managers or area directors creating procedures related with the training area
Experience in “On the Job” Training and training skills certification
Training legal aspects knowledge and training administration certificate
Excellent communications and personal relations skills, leadership with indirect personnel
Excellent skills as instructor in the classroom and OJT
ISO 9000, ISO 14001 auditing knowledge
Exposure to manufacturing environments
Knowledge and proficiencies in MS office (Windows, Excel, Word, Power Point), TRESS, JD Edwards
Adult learning knowledge and group process
Training Needs Assessment Knowledge
Elaboration of Global Training Employees Plan

Training Supervisor Resume Examples & Samples

3-5 years training (creation and delivery) experience required, Call Center environment preferred
Bachelor's Degree in Education, business or related field needed; Master's Degree in Education or related field preferred
Multi-channel instructional design and demonstrated curriculum creation experience essential. Familiarity with using computer training technology required
Minimum 2 years previous supervisory experience preferred
Must possess presentation, motivation, coaching, analytical, and effective listening skills
Must possess exceptionally high expectations and standards of customer service levels
Demonstrated ability to assess others fairly without bias
Must possess excellent oral communication skills and ability to model enthusiasm in daily work
Must have excellent follow-through skills when handling multiple tasks or projects
Strong verbal and written communication skills are essential
Ability to be responsive and provide clear direction
Ability to travel up to 25% of the time

Training Supervisor Resume Examples & Samples

Implement / Sustain a world class training program
Enhance and execute the Peak EPIC Team Lead and Seasonal onboarding program for the Fan Services
Coach Team Leads, Trainers, and Advocates in problem solving techniques
Engage regularly with Operations staff on status of onboarding classes and retention
Bachelor’s degree
Experience creating and executing onboarding programs
Minimum of 2 years’ experience delivering operational results via process improvement
Proficient in Standard Microsoft Applications
Experience in Logistics, Distribution Centers, and Ecommerce is a plus

Housekeeping Training Supervisor Resume Examples & Samples

Two to three years of progressive experience in a hotel or related field preferred
College course work in related field helpful
Previous supervisory responsibility preferred
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
Must be able to multitask and prioritize departmental functions to meet deadlines
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner
Attend all hotel required meetings and trainings
Maintain regular attendance in compliance with Wyndham Hotel Group Standards, as required by scheduling, which will vary according to the needs of the hotel
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag
Perform other duties as requested by management
Maintain a warm and friendly demeanor at all times
Flexible and long hours sometimes required
Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects
Ability to stand during entire shift
Comply with Wyndham Hotel Group Standards and regulations to encourage safe and efficient hotel operations
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives
Must be able to cross-train in other hotel related areas
Must have authorization to work in the United States

Security Training Supervisor Resume Examples & Samples

Effectively develop and mentor supervisory staff and hourly employees to ensure departmental standards and goals are understood and met
Interview applicants for applicable job openings and ensure training programs reflect appropriate employee development guidelines
Create and maintain a work environment which promotes teamwork, performance, feedback, recognition, mutual respect and employee satisfaction
Ensure departmental practices are compliant with company policies and legal requirements
Document all Occupation Safety Health Administration (OSHA) training for reference during OSHA audits
Responsible for the implementation and development of new training programs, provide re-training and re-certification and maintain Security Training Manual as needed or required
Assist and relieve Security Shift Manager and Asst. Shift Manager positions when necessary
Maintain paper personnel files and employee Talent Works training records
Issue keys and maintain Keywatcher system
Perform all duties as deemed necessary for the success of the department, which includes variety of administrative functions
Perform all other job related duties as requested
At least 2 years of casino security and/or administrative experience
Ability to establish and maintain effective working relationships with staff and customers
Working knowledge of common safety hazards and precautions to establish a safe work environment
Worked varied shifts, including weekends and holidays
High school diploma or equivalent
Thorough working knowledge of the I-Trak computer system

DDD Training Supervisor Resume Examples & Samples

Management and work performance theories and concepts
Adult Learning Theories and Principles
Trends in employee training
Working knowledge of the organization's methodologies and tools
DES's interrelationships among various internal and external organizations
Demonstrated leadership and coaching skills
Demonstrated ability to understand and anticipate needs and priorities of both internal and external customers
Training and presentation skills
Strong research and analytical skills
Demonstrated ability to balance, prioritize and organize multiple tasks
Demonstrated ability to work collaborating in teams and across organizations
Demonstrated ability to manage multiple projects and competing timelines

Training Supervisor Resume Examples & Samples

At least 1 year of hotel housekeeping supervisory experience
Ability to deal and interact with management, employees and guests in an effective and diplomatic manner
Working knowledge of cleaning procedures, equipment and supplies, implementation and reinforcement of policies and procedures with regards to safety guidelines
Strong interpersonal skills and demonstrate passion for training and development
Ability to lead and mentor a team

Senior Trainer / Training Supervisor Resume Examples & Samples

Engage/collaborate with appropriate stakeholders and SMEs to determine appropriate training content (e.g., products, processes, tools, skills needed)
Conduct appropriate preparation to ensure full understanding of training content and objectives prior to delivery (e.g., train-the-trainer, facilitator guide, real-world examples)
Collaborate with appropriate resources to facilitate development of appropriate learning objectives and curricula
Acts as a leader and maintains professionalism in all interactions with learners and business leaders
Facilitates classroom, virtual, and blended learning to varied audiences within multiple skill sets
Actively participates in the design and process documentation processes by providing content / documentation feedback, and may serve as a content gatekeeper ensuring content feedback is implemented
Leads, mentors and develops associate trainers to enhance team performance, including design, facilitation and delivery skills
Successfully demonstrates and maintains professional and facilitation skills for various delivery and design methodologies
Participates in performing production work to maintain subject matter expertise for multiple skill sets
Builds collaborative partnerships with peers and business partners
Researches and applies learning industry best practices
Leverage/modify existing training solutions to meet current needs (e.g., updates, revisions, re-purposing for new audiences)
Consult with all levels of field leadership to increase their knowledge and ability to leverage the tools and resources available to deliver on multiple topics
Develop learning assessments for use before or during training delivery (e.g., scenarios, case studies, questions, quizzes, knowledge checks)
Be available to partner and provide adult learning best practices, answer questions and discuss various training strategies
Demonstrate understanding of the learning metrics used to evaluate the effectiveness of training as delivered by self and others
Support a positive virtual team environment
Travel up to 25% of the time
5+ years of experience facilitating classroom training and/or seminar/workshop topics
Previous experience with adult learning theory or methodologies, ADDIE model
Microsoft Word, Excel (basic) and PowerPoint (design)
Knowledge of computer based training software (i.e.: Captivate, Articulate, other LMS systems, SharePoint)
Ability to work with multiple computer systems simultaneously
BA/BS degree in related Learning & Development or comparable experience
Ability to travel up to 25%
1+ years of experience managing/leading staff is a strong preference
1+ years of experience working in instructional design
Healthcare/Medicare experience and/or knowledge
Excellent time management, organizational, prioritization skills and ability to balance multiple priorities
Demonstrates effective interpersonal, influence, collaboration and listening skills and drives for results individually and in a team setting
Professional and positive display of compassion and commitment to service excellence
Bilingual - Spanish / English is an asset, not required

Operational Training Supervisor Resume Examples & Samples

PSIA/AASI Level 3 Certification or equivalent international certification is required
PSIA/AASI Examiner and current Trainer is preferred
Actively demonstrates the ability to communicate professionally and effectively with a variety of demographics
Demonstrates the ability to perform in a high paced, variable, multi-faceted environment with the ability to multi-task
Computer competency desired. Familiar with Microsoft Office, Windows based applications and internet based software. Experience with RPOS or RTP is ideal
College degree and/or two years relevant leadership experience in related field, or a combination of education and experience from which comparable knowledge and skills are acquired and is preferred

Urban Outfitters Inc.training Supervisor Resume Examples & Samples

Delivers, monitors, coaches and guides technical and non-technical training for Distribution Center Supervisor, Trainers, Leads and non-exempt associates
Provides coaching, facilitates discussions and makes recommendations for employees
Observations
Schedule training for all new hires, retraining and cross-training
Conducts training sessions and orientations
Maintain training logs of employees
Communicate Productivity Standards
Promote/Develop/Sustain an efficient work flow
Interact with supervision and cross-functional employees to resolve issues affecting operations
Communicate and uphold Company policies and procedures
Communicate expectations to all employees
Assist in writing and updating SOPs and Preferred Work Methods
Track procedural changes and training logs
Ensure that all employees are focused on standards / goals for the department
Create a positive work environment and develop ownership in department operations with employees
Understand MHE and WMS systems and procedures
Provide first rate communication to the Brands and Home Office Quality Assurance
Cross-train employees in all departments to build depth
Review individual performance and attendance
Train employees on efficient production procedures and methods
Assist in all other departments as needed
All other duties assigned by Supervisor and or Manager
Excellent verbal / written communication skills
Leadership: Proven ability to communicate with, support, and motivate employees to achieve operational objectives
Organized and able to schedule multiple trainers to complete tasks in timeframe allotted
Able to multi-task and prioritize effectively in a team environment
Analytical, ability to track, record and report department production

Training Supervisor Resume Examples & Samples

Works closely with the Facility Manager, QMR and management team to communicate center/employee needs as they relate to training
Ensures timely completion of cross-training and annual re-certification training
Reviews employee training materials to meet initial and annual certification requirements
Ensures that employees are trained and committed to meet customer service expectations
Understands Affirmative Action practices and is actively involved in employment application pre-screening and interviewing process for center staff
Fosters teamwork. Works collaboratively with staff, peers, and management to achieve business goals. Communicates continuously and resolves conflicts proactively
Effectively manages the production area (donor floor/customer service) motivates and encourages employees to meet their performance goals, and comply with company quality standards and procedures
Communicates regularly with the Center Manager to ensure compliance with training requirements and that adequate support is provided to employees in the work area
Supports the center management team in identifying operational opportunities for continuous improvement, initiating changes to center processes as needed, through the use of company approved procedures
Actively participates in staff meetings. Encourages employee involvement in committee meetings
Demonstrated work history of above average performance, customer service, and attendance
Demonstrated ability to organize and direct the work of others and resolve conflicts effectively

Plasma Training Supervisor Resume Examples & Samples

Coordinates and performs new employee orientation, including company background, health and safety requirements, policies and procedures and other company expectations
Maintains complete and accurate records to ensure that all personnel are competent to perform their assigned duties
Monitors center training needs and performs cross-training, re-training, SOP training, preventative action training and other training as needed
Ensures that all center employees comply with federal, state, local and company-specific regulations related to quality of product, employee and donor safety and to the proper performance of day-to-day activities
Maintains complete and accurate records, in accordance with cGMP
Ability to work flexible hours to meet center production needs, in addition to supervising personnel
Ability to read, interpret and follow Standard Operating Procedures (SOPs) and to maintain complete and accurate records

Training Supervisor, Business Services Resume Examples & Samples

Bachelor's Degree or higher from an accredited university
Minimum of three (3) years experience in training of sales personnel
Five (5) years combined experience in sales and/or training
Previous experience working with healthcare businesses
Experience in territory sales execution and forecast attainment
Product knowledge expertise
Bi-lingual capabilities
Skills include selling skills, time territory management, CRM, managing channel, business planning

Safety & Training Supervisor Resume Examples & Samples

Lead, design, develop and implement initial and recurrent training programs for transportation personnel
Supervise driver trainers, by establishing objectives, standards, work schedules and accountability for job performance
Proactively recruit individuals to apply and train them to become School Bus Drivers
Provide classroom instruction and behind the wheel training of applicants and bus drivers to ensure successful completion of training and testing; recommend upgrades as necessary
Provide on-going training and performance evaluations for all Driver employees
Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with corporate office
Develop and conduct regularly scheduled Driver Safety Meetings
Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the corporate office in accordance with Company policy
Investigate customer service complaints relative to safety issues and take appropriate corrective action
Administer and maintain Company Safe Driver Award Program
High School diploma or equivalent. Some college preferred
3 years as a Trainer in school bus transportation industry desired
Supervisory experience preferred; specifically experience supervising/training a driver workforce
Must complete state certification program or Durham's Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate
License or Certification: SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required
No preventable accidents in the past 36 and acceptable driving performance in the past 36 months is required
Strong working knowledge of MS Office Software (Word, Excel, Outlook, PowerPoint, etc.) and transportation related software
Strong leadership skills and interpersonal skills
Strong organizational and group presentation skills
Well-developed multi-tasking and time management skills
Ability to provide direction, coaching and mentoring to employees while creating an environment that encourages and values input and feedback
Ability to respond to unanticipated events to ensure excellence in customer service
Ability to Investigate claims and incidents of questionable conduct, accidents etc
Computer literacy skills in word processing and spreadsheets

Training Supervisor Resume Examples & Samples

Proficiency with the Microsoft Office Suite to include: Word, Excel and Outlook and Internet/Intranet required
Previous Sales or Service experience, preferred
Minimum of 6 months supervisory experience, required
High school Diploma GED or equivalent required

Training Supervisor, Distribution Center Resume Examples & Samples

Coordinates the training of all new Ross and Temporary Hourly Associates
Strong analytical skills and numerical orientation
A familiarity with computer systems and use of workstations for extracting and updating data
Creativity and ability to think outside the box
Must be willing to work PM/evening shift
3-5 Trainers

DC Training Supervisor Resume Examples & Samples

Coordinates the training of all new Ross and Temporary hourly Associates. 50%
Creates the training plan based upon staffing requirements
Allocates training resources based upon requirements
Works with Temp Agency Coaches & Trainers
Coordinates and conducts the majority of Exempt Associate training and orientation. 20% - Follows the approved curriculum for new SIT and MIT candidates - - Develops new materials as appropriate
Required to document all training of DC associates. 10%
When new procedures and processes are introduced, is responsible for determining the most effective training method to use in educating impacted Associates, and for officially documenting the changes in training materials. 10%
As needed, participates in cross functional DC projects to provide subject matter expertise in the area of training. 10%
Pushes self and others to obtain desired company results
Ability to communicate clearly, effectively, and assertively; and has the capacity to recognize own emotions and those of others
Ability to work cross functionally, up to Director level
Spanish/bilingual helpful, but not required

DC Training Supervisor Resume Examples & Samples

Facilitates New Hire orientation for executives, FT/PT and seasonal associates Partners with appropriate department to complete the new hire paperwork and reporting/keying process
Coordinates the new hire training curriculum Training delivery & oversight Facilitates all required training (i.e Safety, comliance, respect series)
Develops and maintains accurate records to track training process, cross training, and attendance/completion rates for exempt and non-exempt
Develops an implementation plan/calendar for delivering training content
Partners with appropriate departments to provide training agility to changing business needs Talent Development Facilitation
Partners with Building Leadership to determine learning opportunities to drive business
Facilitates developmental training opportunites across all levels
Acts as a resource for My Development curriculum and training for IDP processes Coordinates an Internal Development Program (Seasonal Lead) Manage Learning analysts
Provide direction and guidance to direct reports

Training Supervisor Resume Examples & Samples

Develop and implement Training Programs for hourly employees and Team Leads in all areas of BW Manufacturing
Develop, Track, & Report out on training related business metrics leading to quality, safety, and cost improvements
Coordinate maintenance of process training records for employees, as well as work closely with BW Document Control to improve and streamline administrative training processes to reduce waste and increase value added activities
Coach / Mentor as well as Evaluate Performance of each Production Trainer on the BW Training Team
Provide feedback to area Leads, Supervisors /VSLs, and Managers
Conduct classroom training and presentations
Interface with VSLs, Quality Assurance, and other departments to organize, and provide content outlines, and schedules for training
Generation and production of training tools (video, documentation, testing, and fixtures)
Develop and Implement training related Key Process Review program. This includes developing program documentation and performing audits
Data entry duties, including loading employee training records into BW SOP database, TPMS, maintaining VS Training Matrix, as well as any other needed tasks
Provide hands on skill training using video, and documented procedures
Minimum of two years' production experience in relevant area
Extensive knowledge of all Boston Whaler production processes
Minimum of 1 year working in a Training related capacity
Must be willing to work multiple shifts as needs may require
Must be able to lift 50lbs
Must be capable of understanding and adhering to all BW safety policies

Training Supervisor, Mobile Equipment Resume Examples & Samples

Lead and mentor a highly effective training team
Assist with the development of yearly occupational training plans for mobile equipment to support mine equipment maintenance, tailings and mine operations training needs
Monitor training plan compliance and provide monthly reporting
Identify areas of concern where training key performance indicators are not being met
Maintain a high level of trainer competency by coordinating programs to enhance their skills
Evaluate the instructional design, development and delivery of training courses for continuous improvement and competence
Steward to the departmental budget
Three or more years of experience working within a mobile equipment training team environment
Extensive equipment operation background with competence in operating multiple pieces of heavy civil equipment including cable and hydraulic shovels
Previous experience in a training and development business process
University degree, extensive experience in equipment training, or trade accreditation
A strong understanding of effective business processes, tools and blended learning principles
Understanding of industrial environments and energy industry experience
Strong understanding of an enterprise resource planning system (e.g. SAP)
Attention to detail and a commitment to consistency and quality
Ability to work with minimal supervision and respond to challenging deadlines
Competitive base salary and compensation programs

Training Supervisor COE Resume Examples & Samples

Assisting with: *Service areas include Customer Service, Inside Sales and Pricing
Associates Degree or “5”Years of experience in business analyst role/training or in depth system or business knowledge in service, pricing, inside sales or able & willing to learn/obtain certification of methodology deemed by COE Process/Training Manager
Travel 0-10% as needed
Core Skills
Bachelor degree preferred in Business Process/Training, Analytics, or Business
Analytics Certification or process training preferred
Certification or training in dealing with people & Change Management techniques and planning
Some Six Sigma training
Some ERP software training-JDE and other software a plus like Oracle Sales Cloud, Cognos, Tableau, Phone system, etc
Ability to pick up new training quickly and apply to business needs to pull data and utilize

Client Support Training Supervisor Resume Examples & Samples

Supervising assigned staff and participating in the activities involved in preparing and providing quality formal, informal, one-on-one, and on-the-job training for new client support staff
Responsible for supervising and participating in the completion of training documentation (i.e. training type logs, operations reports, transfer logs, etc.)
Responsible for proactively overseeing all activities involved in quality resolution of training and performance issues, coordinating with appropriate departments to determine positive solutions that increase client satisfaction
Ensuring adherence to company policies and procedures
Minimum three years professional training or teaching experience required
Minimum one year lead or supervisory experience required

Training Supervisor Resume Examples & Samples

1 year experience as a Training Supervisor or 2 years as a trainer
Experience in people management
Preferably Handled New Hire Training/Floor Support Training

Training Supervisor Resume Examples & Samples

Must be a leader that sets standard and expectations through his/her conduct, work ethic, integrity and character
Deliver preparatory training that is sufficiently technical, covering the basic skill requirements as identified by enterprise needs
Able to deliver projects and motivate trainees through effective trainings
Developing effective induction programmes
Monitoring and reviewing the progress of trainees through questionnaires and discussions with managers
Ensuring that statutory training requirements are met
Having an understanding of e-learning techniques, and where relevant, being involved in the creation and/or delivery of e-learning packages
Ensure that all trainees adhere to the company’s Code of Conduct You must have
A Two or Four-Year College Degree
At least 1-2 years of working experience in the related field is required
Two or more years of recent BPO Company experience
Proficiency in the use of PC applications
Strong interpersonal, conflict management and mentoring skills
Able to work in a flexible schedule including weekends, holidays and longer hours
Strong organizational, planning, project management, problem resolution, communication, presentation, facilitation, influencing skills required

Allied Universal Field Training Supervisor Resume Examples & Samples

Perform day / night site visits to inspect & supervise SPs in field
Address escalation of "after hours" & "cold start" calls to ensure sufficient coverage at customer sites
Work with Operations Managers to coach, counsel, discipline, train, and manage relationships with SPs
A Field Supervisor (FS) supports operations for remotely managed accounts by performing on-site supervision of Security Professionals (SPs) and ensuring site coverage at all times. FSs work closely with Operations Managers on a day-to-day basis to supervise remote service delivery
Responsible for visiting assigned post locations on a regular basis (specific schedule varies) to monitor performance, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained; Post inspections also include checking that Post Order manual and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized
Responsible for conducting on-the-job training, in coordination with Post Commander, of new employees assigned to post, or when changes to post orders are made – this may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs
Respond to call-offs that occur during the FS’s shift, which may include identifying other individuals to fill-in and/or standing post until such replacements arrive and also assist Scheduler with scheduling for call-offs or other changes that occur at the site
Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Operations Manager and/or Corporate HR Director; may also be responsible for writing a report of the situation or assisting with an investigation, as directed by Operations Manager or Corporate HR Director
May be responsible for administering counseling or disciplinary actions that have been initiated by Branch Manager and/or Corporate HR Director; Field Supervisor may not make or initiate such decisions on his/her own, but may execute such actions at the specific direction of Branch/Corporate HR management
Distribute information to posts as directed by Branch or Corporate office, which may include communicating such information to Security Officers at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to Branch or Corporate office
Respond to client or site emergencies as they arise, including ensuring appropriate communication to Operations and/or Branch Manager
In the event of an abandoned or open post, Field Supervisor is responsible for identifying available qualified personnel to fill the post as quickly as possible, however, Field Supervisor may be required to “stand post” on an as-needed basis for an undefined period of time, depending on business needs; this may include long-term assignments to specific posts or various posts as needed
Field Supervisor is responsible for maintaining all current BSIS licenses and ensuring a working knowledge of all posts within his or her regional area of responsibility
Minimum 3 – 5 years of professional-level experience required and prior experience in the security industry, law enforcement and/or military highly desired
Experience in scheduling, operations or other functions of security industry a plus
Current state issued driver’s license, clean driving record (no points in prior 3 years), and ability to safely operate a Company vehicle required
Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines
This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the branch office are followed consistently and thoroughly (such as delivery of items to client sites, training of officers at sites, standing post as needed, etc.)
Ability to write effective and concise reports in neat, legible handwriting is required
Working knowledge of Microsoft Office software a considerable plus
Professional, articulate and able to use good independent judgment and discretion
Outstanding verbal and written communication skills required
Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required

Training Supervisor Resume Examples & Samples

At least 6 months experience working in a call center
Experience as a trainer/teacher is preferred
College graduate preferred but not required
Computer literate and has working knowledge of MS Office

Safety & Training Supervisor Resume Examples & Samples

Lead, design, develop and implement initial and recurrent safety training programs for transportation personnel
Administer and maintain Company random drug/alcohol testing and pre-employment drug/alcohol testing program in conjunction with Corporate office
Assume primary responsibility in responding to personal injury and vehicle accidents by on-scene investigation and preparing and submitting reports to the Corporate office in accordance with Company policy
Must complete state certification program or Stock's Training Academy for school bus driver instructor. Equivalent work experience as a Trainer can be substituted as appropriate
SBDI certification required; Commercial Driver’s License with Passenger and School Bus Endorsements required

Training Supervisor Resume Examples & Samples

Establishes team priorities to meet established objectives
Develops short and long term goals for department and team
Plans and schedules training classes
Manages special projects for the department
Attends meetings as a representative of the Learning Services department
Maintains positive relationships with internal and external clients
Demonstrates great depth of knowledge/skills in training
Challenges training staff to grow and develop
Identifies proactive solutions to non-standard requests
Solves moderately complex problems independently
Works with virtual leadership and training teams
Undergraduate degree or high school diploma/GED with comparable experience will be considered
2+ years training in an adult learning/development environment
Coaching and people development skills
Ability to use a variety of learning/training concepts and principles along with knowledge of adult learning
Solid project and time management skills
Ability to negotiate requirements and expectations with customers of training
Intermediate (or higher) level of proficiency with MS Office products and the ability to use media effectively
Ability to manage training delivery requests for multiple sites
Excellent verbal/written communication skills as well as strong interpersonal skills and relationship building
Excellent one-on-one and group presentation and facilitation skills
Up to 25% national travel
Supervisory / leadership experience
1+ years of training in a virtual environment (WebEx)
Commitment to quality, responsibility, high work standards, and initiatives

Training Supervisor Resume Examples & Samples

Deliver and facilitate classroom instruction ensuring new and existing employees can deliver superior required job duties
Demonstrates effective communication, presentation, media applications, questioning, conflict resolution, and employee management skills
Lead, inspire and provide positive and constructive coaching and feedback to other facilitators and learners
Ability to prioritize workload, complete reporting/administrative tasks during learner’s self-paced exercises and meet deadlines
Delivering high performing new employees to Operational Leaders by leading, coaching and motivating the learning team and new employees to meet/exceed metrics set by the Client
Partner with Recruiting, HR, WFM and Operational Leaders to schedule and coordinate the training needs of each line of business or program
Ensure all Facilitators and Training Leaders within the team have completed the North America Learning Services Facilitator Seminar and Certification program
Schedule, coordinate and facilitate training related meetings with operational leaders, shared services departments and client
Effectively and frequently communicate training expectations and results to internal and external management teams
Analyze training curricula and identify performance gaps and needs, and formulate appropriate recommendations for action plans in conjunction with Account Managers, Sr. Account Managers, Site & Program Director and other key personnel
Partner with Quality Assurance team to identify trends and lead continuous improvement efforts associated with training
Evaluate the effectiveness and relevance of training materials and make appropriate curriculum changes or recommendation of changes to client and North America Learning Services
Establish and maintain the standards for cleanliness, safety and equipment readiness in the classroom (physical or virtual)
Tracks, reports and manages continuous education requirements set by SYKES or client
Personally complete and ensure facilitation team completes all required compliance and up-training as prescribed by clients and/or SYKES
Provide a professional learning and work environment that our new employees can be proud to be a part of
Participate in multiple Weekly, Monthly or Quarterly Business Reviews, client visits, and new account and/or new product implementations as needed
Attend client and calibration calls to present account metrics and drive improvement, along with providing coaching opportunities as they may arise
May be responsible for overseeing Nesting/OJT
Microsoft Office with advanced Excel knowledge including vLookup and Pivot Tables
Basic understanding of Workforce Management, Scheduling and Staffing Interval requirements

Training Supervisor Resume Examples & Samples

Conduct orientation sessions for new training specialist
Assist Training Specialist in creating brochures and training materials
Prepare and implement training budget for the evaluation and approval of the Training Manager
Evaluate needs of company and plan training programs accordingly with the Training Manager
Conduct performance evaluations and discuss it with the Training Manager

Manufacturing & Operations Training Supervisor Resume Examples & Samples

Develops and implements training for the Perry Beverage Facility, including administrative functions, system applications, interpersonal development, and technical training
Conducts annual and quarterly training and development needs assessment
Responsible for analyzing training needs, developing curriculum and delivering courses for the location, division, and organization
Improves training in all job classifications by incorporating and updating processes and procedures to drive departmental training involvement and ownership results
Evaluates the effectiveness of training and individual employee growth by coaching, mentoring, and promoting Graphic Packaging International Core Values
Assures training programs are maintained current by incorporating new information, plant design changes, plant procedural changes and revisions, new regulations into training content
Collaborates with subject matter experts, supervisors and managers to develop specific training to meet the needs identified by audit or other means
Coordinates training schedules and evaluates external training resources
Partners with the HR Manager to address training gaps and identify training opportunities as well as other GPI initiatives
Responsible for timely development of training metrics for measurement of training, and records
Strong analytical and conceptual skills
Self-starter with ability to multitask and prioritize while meeting deadlines
Confidence and ability to interact with various people across departmental lines to achieve goals
Strong oral, written, communication, facilitation, and presentation skills
Knowledge of Windows, Word, Excel, PowerPoint, Visio and other programs required
Bachelor’s Degree in Education, training/related field, or equivalent corresponding job-related experience required
Previous experience in a manufacturing environment
Minimum of three (3) years’ experience in training and organizational development

Training Supervisor Resume Examples & Samples

Create brochures and training materials
Prepare and implement training schedule
Conduct continuing education training

Customer Service Training Supervisor Resume Examples & Samples

Exemplify USANA values of Excellence, Integrity, Health, and Community
Forward current business directives as instituted by USANA management
Report program implementation strategies and progress to management
Be an expert resource to the department on Policies and Procedures and current USANA events and promotions
Supervise and assist trainers to communicate appropriate and applicable event, promotion, and policy changes to agents and management
Coordinate with the Knowledge Base administrator to ensure the database and all trainings are up-to-date and accurate
Bachelor’s degree in applicable field preferred, or equivalent experience
3-5 years as corporate trainer, with corporate supervisory experience
Customer service department experience strongly preferred
Familiarity with the direct-selling fields a plus
Demonstrated motivational, engaging, and approachable, training programs and supervisory style; Ability to build bridges of trust between agents, management, and others

Phlebotomy Training Supervisor Resume Examples & Samples

Presents approved Phlebotomy New Hire slide show presentation
Assesses and monitors new hire Phlebotomy skills, knowledge, and technique
Demonstrates and assists in the performance of needle safety (using arm block)
Reviews Customer Service and quality patient care
Reviews Phlebotomy daily work flow (opening/closing procedures)
Reviews HIPAA/PHI policies
Reviews PPE procedures.Reviews specimen collection and preparing procedures
Demonstrates the use of equipment (thermometers/centrifuges)
Reviews daily log procedures (temperature recordings, decontamination, and specimen log)
Demonstrates the methods of various kits, containers, & speciality tubes (protection from light/frozen specimens (aliquots), timed testing (e.g. GTT/LTT)
Demonstrates packaging and shipping for Fed-Ex specialty kits (Gene Dx)
Demonstrates protocol for Chain of Custody testing
Reviews safety and blood borne pathogens protocols
Reviews policy for patient adverse reactions
Demonstrates Fire Extinguisher inspection and user instructions
Documents all areas of training on new Hire Training Checklist
Reviews and documents all areas trainee needs improvement in
Provides training surveys to new hires for feedback and review for areas of improvement (Submit to Training Manger for review and documentation
Submits all training documents to Phlebotomy Supervisor/Manager for review
Forwards documents to Phlebotomy Admin to enter into Phlebotomy shared drive
Schedules re-trainings for needle safety and other re-trainings upon request
Reviews and distributes Technical Service daily Phlebotomy issues to Supervisors/Managers for review and corrective actions
Compiles Technical service data/issues for monthly report to Phlebotomy Management (submits first week of the month)
Assist Training Manager in development of new/future training processes and technology for continuing education
Performs other assignments or projects as requested by Training Manager
Contributes to the overall enhancement of the training program
Phlebotomy Certificate
Minimum 5 years Phlebotomy experience

Training Supervisor Resume Examples & Samples

Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines
Develop, assess, and implement structured classroom training for new, promoted or redeployed Social Workers, Supervisor and Managers
Develop, revise and administer pre/post testing via paper based and on-line computer-based instruments to determine levels of need and knowledge of classroom training
Determine effectiveness of both training specialists and curriculum through the development of measurement tools, i.e. evaluation forms, feedback sheets, quizzes and exams
Ensure Trainers follow and incorporate the ROPES Adult Learning Theory approach; Review, Overview, Presentation, Exercise and Summary
Develop customized, individual training and coaching for specific supervisors and their staff to enhance job performance and reports areas of concern to management
Provide training and policy interpretation to all Department staff; Executive to clerical staff, as well as outside agencies
Provide consultation, conduct needs assessments and develop marketing strategies of various training sessions that are mandated by Federal, State and/or Agency regulations
Act as facilitator/consultant for guest speakers during training sessions to assure adherence to Unit standards and session objectives
Ability to write concisely and express thoughts clearly and develop ideas in logical sequence

Operations Training Supervisor Resume Examples & Samples

Supervise warehouse floor operations to ensure maintenance of training design, and that Trainees are receiving proper instruction
Appraise, motivate, and direct staff to ensure efficient operations using a professional and positive approach
Develop goals, objectives and career development plans for staff members
Monitor and document trainee attendance and performance. Issue warnings or discipline if below acceptable standards
Work to align local training and development needs with organizational training objectives
Collaborate with local Human Resource Management in recruiting, interviewing, and hiring of new trainers
Ensure all new hires receive and understand all corporate delivered material and information intended for successful orientation of new associates
Minimum 3+ years B2C Fulfillment experience in a high volume environment
Prior experience as a Warehouse Trainer. Experience as a Warehouse Trainer or Operations Supervisor is highly desired
Knowledge of general warehouse operations, shipping and loading dock procedures Should have experience in general utilizing sophisticated WMS and other automated systems and equipment including EDI, RF equipment, automated conveyor belts and forklifts
Knowledge of company policies and procedures and safety program
Demonstrated understanding of and sensitivity to foreign cultures
Knowledge of instructional methods and techniques; knowledge of principles of human resource management
Skilled at managing a team of individuals with differing levels of skill to enable them to achieve performance and quality standards
Sit for long periods of time
Repeat the same movements
Speak clearly so listeners can understand
Understand the speech of another person
See details of objects that are less than a few feet away
Use fingers or hands to grasp, move, or assemble objects
This would require the ability to lift files, open filing cabinets and bend or stand as necessary

Training Supervisor, Learning & Development Resume Examples & Samples

Background in training and/or adult learning
Strong coaching shills
Data analysis and reporting skills
Strong attention to detail and desire to follow procedures

Technical Training Supervisor Resume Examples & Samples

Knowledge of utility industry is preferred
Demonstrated ability to lead multiple projects, build relationships/partnerships with staff, management and employees
Senior Professional in Human Performance Improvement desired
Travel required (at least 10%)

Manufacturing Training Supervisor Resume Examples & Samples

Work with the Production Management, Leads and Work Station Trainers on implementing the training system
Manage the training staff who will support the following manufacturing departments: Stamping, Castings, Body, General Assembly, Tool and Die, Paint, Plastics, Production Control and Machining. Engage and partner with the leadership of these departments
Lead internal training audits to ensure that training requirements are followed
Develops and facilitates training and development, learning initiatives, and training recommendations for specific disciplines
When necessary and applicable, update manufacturing instructions to the latest revisions as approved by engineering/process owners
Work with management to determine training needs and determines subsequent training and development priorities
Lead the training specialist in identifying root causes and corrective actions on QDRs related to training
Participate in the implementation of the Learning Management System (LMS), to track training, assign training, coordinate training and create training reports
Participate in the development of the new hire training program to ensure onboarding success

MD Maintenance Training Supervisor Resume Examples & Samples

Train and evaluate Aviation mechanics in the MD500 Series Aircraft in accordance with the appropriate maintenance TM’s and the POI guidelines
Conduct an Aviation Maintenance Mechanic Training Program in accordance with customer guidance
Verify and confirm that all required maintenance training publications are current and complete
Conduct and evaluate individual OJT and JOB book level progression tasks
Prepare mechanics through realistic OJT training under local environmental conditions
Attends meetings as required with Customer(s)
Recommend aviation mechanic trainer appointments to customer leadership
Responsible for providing direct interface and daily status reports as required between staff for training status, mission assignments, mission planning, and crew status
Ensures that MD500 Series maintenance training functional activities and procedures among designated contractor organizations are planned, coordinated, integrated, and synchronized to achieve established platform operational readiness (OR) rates IAW contractual requirements
Perform any other duties assigned by the Approved Performance of Work statement and the Project Manager

Technical Training Supervisor Resume Examples & Samples

Applies professional training concepts, procedures, and programs in addressing the training needs of our customers
Applies professional training concepts, procedures, and programs in addressing the training needs of our employees
Develops training materials in various media (e.g. manuals, videos, e-learning, etc.) to ensure consistent application of standards and procedures
Monitors training results through employee progress, customer service feedback, and maintains records of training attendance to determine program effectiveness
Supervise the customer training program, including maintaining schedule and the allocation of resources
Work in a collaborative manner with service and training staff to administer, organize, and conduct existing employee training programs and develop or coordinate development of new programs specifically for Bystronic Inc, (e.g. on-boarding of new employees, service certifications, safety training, continuing training)
Maintain the on-line Training Schedule and Registration portal
Bachelor's degree is required, preferably within business management, organization training and development, instruction design and/or equivalent certification or job related experience
Previous experience in instructional design and course development preferably with industrial, manufacturing equipment and/or manufacturing sector that includes e-learning concepts, ISD, and CBT Computer Based Training desired
Two plus years managing a technical training center including supervising and leading a training team as well as managing a training curriculum
Excellent project management skills and the ability to work as part of a team in a bottom-line driven, fast-paced environment, juggling multiple projects with ever-changing priorities and deadlines
Supervisory Skills; ability to train, coach and motivate staff

Training Supervisor Resume Examples & Samples

Oversees Trainer’s facilitation of classroom, virtual, and blended learning to varied audiences within multiple skill sets
Promotes engagement within teams, across teams and for individuals
Analyzes, addresses and communicates performance metrics during and post class at the individual, class, and national level, using data to drive program improvement for our constituents
Participates in scheduling and monitoring Looping completion at a local and national level in conjunction with Resource Management
Builds strategic partnerships with others in Learning Solutions and with business partners, vendors and/or global partners
Demonstrate knowledge of the business environment and business requirements (e.g., strategy changes, emerging business needs)
Collaborate with internal/external business partners using a consultative approach to identify business goals and performance gaps (e.g., leadership, Human Capital, external customers, Vital Signs)
Identify non-training solutions to address business needs/performance gaps, where appropriate (e.g., organization design, leadership development, change management, team dynamics)
Evaluate learner readiness to tailor planning of training solutions Translate business needs into training/development needs
Identify/select appropriate training methodologies and communicate to stakeholders (e.g., leadership, training staff, business partners), in order to drive adoption
Sets team direction, resolves problems and provides guidance to members of own team and national team
Adapts departmental plans and priorities to address business and operational challenges
Influences or provides input to forecasting and planning activities
Process decisions are most likely to impact multiple groups of employees and/or customers (internal or external)
Generally work is self-directed and not prescribed. Works with less structured, more complex issues
Bachelors or advanced degree preferred ; high school diploma/GED with equivalent years’ experience will be considered
2+ years of leadership experience either managing or mentoring team members, or leading learners in training setting
2+ years of training facilitation experience
Proven ability to build relationships, lead, influence, and coach others including: peers, business partners, and training staff
Demonstrates knowledge of various training delivery methods (Blended, Instructor-Led, Computer-Based, Webinar)
Knowledgeable about industry best practices and ability to apply those practices to daily work
Proficient computer skills including Microsoft Word and PowerPoint. Intermediate skills with Microsoft Excel
Ability to travel up to 15% as part of this role
Strong analytical and time management skills, attention to detail, and problem-solving abilities
Previous experience in project management, planning and working on multiple deliverables at a time
Ability to work through ambiguity

Learning & Development Training Supervisor Resume Examples & Samples

Have strong working knowledge of L&D foundational concepts and processes
Have working knowledge of MS Excel and MS PowerPoint
Possess strong and demonstrable presentation and facilitation skills and be able to handle multiple audiences
Possess excellent interpersonal and customer service skills

Safety & Training Supervisor Resume Examples & Samples

This position coordinates all safety education programs for the property
Conducts and coordinates all driver training activities including initial training and retraining, utilization and supervision of Driver Trainers and the Driver Training Program
Assist with Classroom training and Behind the Wheel Training in the absence of designated trainers
Assist the Safety and Training Manager in reporting incidents and subrogating collisions
Respond to and investigate accidents/incidents to include taking photos of accident/incident scene, interviewing involved parties, and assisting with police reports
Coordinates Safety Meetings and oversees Drive Program
Coordinates and ensures compliance with the substance abuse testing program using Federal and Company standards
Maintains personnel and qualification files pertaining to new hire, training, safety and loss matters
Interviews potential drivers and gives recommendation as to whether to hire that person
Coordinates employee return to work with Human Resource Department
Two (2) years of supervisory experience
Any combination of education and experience equivalent to one (1) year of Fixed Route Transit specific service in the transportation industry, preferably with training experience
Driver training experience preferred
Ability to read and comprehend instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information one-on-one and small group situations to customers, clients, and other employees of the organization. Bilingual communication skills are a plus
Basic knowledge of Microsoft Office Suite Experience with word processing, spreadsheets, Internet software, e-mail, and/or database software preferred
Ability to follow written or verbal instructions
Ability to organize and prioritize tasks
Ability to manage time and work with minimum supervision
Ability to communicate well via the written word or verbally
Ability to maintain a flexible attitude and approach to assignments
Must be able to read a map and possess knowledge of the service area
Must be able to work flexible hours. You may be called in to work after hours, weekends and holidays
Must be able to operate the company vehicle without the use of DOT prohibited adaptations
Proven interpersonal skills dealing with the public required
Must be able to conceptualize process flow in establishing policies and procedures
Must be able to communicate effectively with clients, providers and make public presentations

Technical Training Supervisor Resume Examples & Samples

Bachelor in Technical & Engineering/ Human Resources Management/ Business Administration
4-year experience in technical training positions for manufacturing sites
Own skills of continuous learning and expanding job scopes for future plant’s development
Match with Colgate Values & Culture. (Visit our website to learn more about this)
Knows the basic of Coaching Techniques, Mentoring Techniques and Performance Monitoring Techniques
Knowledgeable of the Adult Learning Theory and Instructional Methodologies
Must be good in MS Office Applications (Word, Excel, Power point)
Can work in Binh Duong province

Training Supervisor Resume Examples & Samples

Execute a process to track and record value delivered to the customer, Identify and seize profitable business opportunities, Utilize available metrics to monitor and maximize customer efficiencies and achieve cost savings
2 - 4 years related functional experience
Experience with operations in a Distribution Center/Warehouse - Required
Experience teaching/training on various warehouse positions - required
Experience with interviewing warehouse candidates - highly preferred
Bachelors Degree preferred
Strong written/oral communication and organizational skills are required
Advanced computer skills including Microsoft Word, Excel, Outlook and PowerPoint required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening required

Training Supervisor Resume Examples & Samples

Support the Waste Treatment Plant Nuclear Safety Quality Culture by emphasizing the values of safety and quality in the performance of work in order to protect self, others, and the environment
Supervise facility training process activities including
Correcting and maintaining Commissioning and Operations Training material in the VISION database
Revising training - review and incorporate revisions due to program changes, procedure changes, design changes, lessons learned, operating experience
Revise training courses for operations, maintenance, laboratory technicians, radiological technicians, and technical support personnel as assigned
Supervise Plant Operations Training personnel
Assist in staffing and qualification of Plant Operations Training personnel
Establish performance standards for Plant Operations Training personnel
Assist in maintaining organizational cost and schedule performance
Sponsor and advocate a strong nuclear safety and quality culture within the Plant Operations Training organization

Field Service Representative & Training Supervisor Resume Examples & Samples

Typically requires a bachelor's degree in business administration or a related technical field and nine or more years of progressive technical experience in aviation maintenance training, with some military aviation experience. Equivalent experience in aviation maintenance training may be substituted in lieu of education
Experience in Data Management, Manpower and Training is highly desired
Must demonstrate considerable knowledge of assigned functional area principles, theories and concepts
Must have demonstrated experience with organizing, coordinating, and developing data
Must possess the ability to grasp new concepts quickly, maintain the confidentiality of sensitive information, very strong organization skills and the ability to establish priorities
Must be able to identify issues, solve and respond to routine problems or situations that require interpretation, strong analytical, interpersonal, verbal and written communication skills to accurately document, report, interpret and explain moderately complex information as well as the ability to communicate and interface effectively with all levels of personnel, including management, customers and vendors
Customer focused, must be able to work on a self-initiated basis and in a team environment, and able to work extended hours and minimal travel as required
Requires solid analytical, verbal and written communication skills to accurately document, report, and present findings; good interpersonal skills; and excellent computer skills
Proficient in Microsoft Office, Excel, Word, Power Point and Project

Training Supervisor Resume Examples & Samples

Bachelor’s degree Training & Development, Organizational Development, Education, Human Resources Management, Business Management or equivalent experience
3 to 4 years of supervisory/managerial experience
5 to 7 years of the following
Customer care center experience
Lead training initiatives with little supervision
Supervise, lead and motivate a team of exempt trainers
Consultative solutions and approaches to training
Interaction with multiple levels across departments
Classroom training and facilitation
Lead training projects
One-on-one coaching
Learning and training needs analysis
Represent the training department
Design and development of training programs
Training evaluation and measurement
Experience in communicating complex technical concepts to non-technical audiences
Application of adult learning theory
High customer-centric mentality
Collaboration skills
Ability to influence others
Flexible, adaptable and embraces change
Navigate ambiguity
Lead productive meetings
Strategic thinking skills
Excellent knowledge of Microsoft Office Products
Available to travel to other locations when necessary
Alliance Data offers a competitive salary and a comprehensive selection of benefit options including 401(k)
Alliance Data will consider for employment qualified applicants with criminal and credit histories in a manner consistent with all applicable laws
Alliance Data is an Equal Employment Opportunity employer

Training Supervisor Resume Examples & Samples

Lead, supervise and coordinate the daily operation of assigned teams
Supervises subordinate staff, including Interviewing, hiring, discipline, performance review,
Possession of a High School Degree, GED or other equivalent education; Associates degree preferred
Excellent listening skills
Demonstrated proficiency of presentation skills
Knowledge of Microsoft Word, Excel, and PowerPoint

Housekeeping Training Supervisor Resume Examples & Samples

Review, modify, create and impliment new department initiatives and training, both on a strict schedule leading up onboarding periods, but also adhoc as needed
Lead and suppor the onboarding and training of new staff, including running orientation
Train a team of trainers, who will be your feet on the ground and support in training to quality standards
Forge close relationships and strong parthership with executive housekeeping management team to collaborate successes and challenges
Perform continuous visual inspections of condominiums to ensure cleaning and maintenance standards are met in the field
Monitor attendance of housekeeping employees at training classes, as well as productivity ramp up through their training period. Communicate with managers regarding observations and follow up, and work together to implement any necessary improvement plans
Create content and regularly attend and participate in the department's various pre-shift meetings
Foster the department's safety culture through training, enforcing company guidelines and accountability
Review, maintain and update the departments training guidelines and materials
Celebrate successes and publicly recognizes the contributions of team members
Minimum of 2 year in housekeeping operations
Minimum of 1 year experience in a supervisory position, peferably in a hospitality setting
Proven experience in, and passion for, high quality service, solving complex challenges and working with a multitude of personalities to accomplish goals
Microsoft Office proficiency, especially Excel and Outlook
Knowledge of LMS and PeopleSoft - preferred
English - required, Spanish - strongly preferred
Valid driver’s license with acceptable driving record
Exemplary verbal and written communication skills in English. Ability to read, comprehend and write complex correspondence and effectively communicate with front line and internal stakeholders with diplomacy and tact. Again, Spanish bi-lingual strongly preferred
Able to lift up to 30 lbs and stand for extended periods of time
Flexible schedule including weekends, nights and holidays

Training Supervisor Th-sun Resume Examples & Samples

Creates and implements a strategy to include continuous training and development of employees, aligned to business need
Experience in a high volume, multiple shift, fast paced, complex environment
Strong skills in MS office applications

Training Supervisor M-F Resume Examples & Samples

Designs and delivers new hire orientation to ensure the professional onboarding of new empmloyees
Collaborates with functional leaders to maintain current and updated functional training programs for all teams
Evaluates training program effectiveness, ensuring that employees are hiting key milestones; makes adjustments to content and delivery mode as needed
Monitors and evaluates the performance of all new hires during their transition from the classroom to respective functional areas
Partners with continuous improvement, quality and other key functions to develop strategies and programs that improve the productivity and efficiency of work processes and how these translate to employee know-how
Partners with continuous improvement experts in instruction and learning of continuous improvement processes, including the use of various problem solving and productivity techniques
Supervises Training Specicalists and is repsonsible for the hiring, performance management, direction of work and development of the team
4+ years training experience
Experience with training in a manufacturing setting
Excellent written and verbal skills; ability to communicate at all levels of the organization
Knowledge of instructional design methodologies

Training Supervisor Resume Examples & Samples

Bachelor's Degree involving major study in criminal justice, political science, public or business administration, or closely related field AND
At least three years' experience in law enforcement. (Note: additional related experience may substitute year for year for education); AND
Graduate of the Washington State Criminal Justice Training Commission's Basic Law Enforcement Academy or equivalent
Exhibit good oral and written communication skills
Work independently
Journey level experience working with Office-type computer software packages and hardware
Give direction and demonstrate a high degree of motivation
Demonstrate a high-degree of independent judgment and initiative
Build constructive working relationships characterized by a high-level of acceptance, cooperation, and mutual regard
Develop and deliver effective oral presentations and facilitate group processes
Handle difficult, stressful or sensitive interpersonal situations
Interact with others in a patient, diplomatic, and professional manner
Work in and contribute to a work environment that embraces diversity and brings together the strengths and perspectives of diverse groups to meet organizational goals
Adapt easily to changing business needs, conditions, and work responsibilities
Bachelor's Degree involving major study in criminal justice, political science, public or business administration, or closely related field AND a minimum of three years' experience as a Gambling Special Agent or equivalent
Experience or ability to coordinate training activities with appropriate staff, and develop and deliver training
Knowledge of principles and practices of employee training development and delivery
Successful completion of federal two week use of force training or ability to take training within 120 days of hire
Experience or ability to review and apply law enforcement standards established by the Washington Association of Sheriffs and Police Chiefs (WASPC) to internal policies and procedures
Update and maintain Accreditation files using software databases
Experience or ability to work with State Emergency Operations Center (EOC) personnel and act as a State Agency Liaison to the EOC
Must be a United States Citizen
Must be able to legally acquire and possess firearms and ammunition and maintain qualification standards
Must maintain a driver's license valid in Washington State and be able to drive a motor vehicle
Must not have any felony convictions
Must not have any misdemeanor convictions related to controlled substances, theft, moral turpitude, fraud, larceny, or crimes of violence within the last five years
Must not have been convicted of any crime associated with domestic violence
Must not have a DUI conviction within the last three years, or a substantial accumulation of driving violations, indicating a disregard for rules and regulations
Must refrain from excessive alcohol consumption
Must not use or possess illegal narcotics or controlled substances
Drug free – no use of any illegal drugs within the last three (3) year period immediately preceding appointment
Marijuana – no use within the three (3) year period immediately preceding appointment and used limited to experimentation
Amphetamines, Cocaine, and Opiates – no use within the five (5) year period immediately preceding appointment and use limited to experimentation
Hallucinogens – no use within the ten (10) year period immediately preceding appointment and use limited to experimentation
Be willing and able to detain and/or arrest individuals
Adhere to agency policy of prohibiting employees from serving as officers or managers of any corporation or organization that conducts a lottery or gambling activity, including tribal gambling activities. Employees may not gamble in tribal gambling activities or any licensed gambling activities
The initial screening will be solely based on the contents and completeness of the "Work Experience" section of your application in careers.wa.gov, the completeness of the application material submitted, and your responses to the supplemental questionnaire
Invitation to participate in selection processes which may include interviews, written tests, or other practical exams which will take place on May 18 and 19, 2017
Reference and background check, credit check, and driving record check

HR / Training Supervisor Resume Examples & Samples

Supervises the day-to-day administration of personnel policies and practices at assigned location
Oversees and assigns employee training and orientation programs
Oversees the administration of compensation and benefits programs at the location to ensure these programs are in line with corporate programs
Recommends program changes or enhancements to meet human resource requirements
Submits budget recommendations for personnel operations
Coordinates the delivery of effective affirmative action, and other employee relations programs
Assists with the preparation of separation notices for employees separating with cause and may conduct exit interviews to determine reasons behind separations
Prepares reports and recommends procedures to reduce absenteeism and turnover
May represent company at personnel-related hearings and investigations
May support and assist in collective bargaining negotiations and administer contract provisions at the location

Training Supervisor Resume Examples & Samples

Develop a department of well-trained, competent professionals who continuously improve the
Bachelor's Degree in related field from a four-year college or university with two to four years of relevant experience preferred
Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables
Ability to mentor, coach and provide direction to a team of employees
Self-starter, sense of urgency, and works well under pressure
Ability to foster a sense of professionalism and relationship building for self and team

Maintenance Training Supervisor Resume Examples & Samples

Responsible for completing requirements and tasks specific to maintenance and facilities given from DIR/DOSH, Merlin Annual Health and Safety Audit and other Merlin Safety literature
Assists in establishing programs and procedures for special operations with mechanical equipment and facilities work
Audits the operational procedures of each department to ensure compliance to resort and legal requirements and provide training as needed for gaps identified
Creates training programs for standardized operational procedures for daily inspections, operating procedures and documentation
Partners with each department to create training programs and resources to ensure compliance with regulations
Participates, as applicable, during third party audits and other resort compliance
Maintains a working relationship with the resort, Merlin and industry parks to coordinate best and consistent practices
Facilitate training to individuals and/or larger audiences providing clear and precise information
Audit and assess individuals following training to measure understanding and capability
Periodically accompany maintenance technicians during inspections to recheck their methods, techniques and procedures and ensuring that their qualifications are current and complete
Provides data when requested
Financial
Responsible for working within the department budget
Assists the Maintenance and Facilities department with safety classes and courses
People
Coordinates communication of new safety standards and training opportunities
Health & Safety

Training Supervisor Resume Examples & Samples

Partner with Corporate Training and Development to create and implement a comprehensive training program focused on delivery of a superior guest experience and operational excellence
Develop and deliver service-oriented training for all employees to enhance the guest experience
Collaborate with departments to create department training content and ensure effective deployment of initial and ongoing classroom instruction, Grovo, and OJT
Train Leads and Supervisors on critical management and leadership skills
Conduct or facilitate Train the Trainer programs for department personnel
Ensure full training curriculum is consistently delivered to all employees as defined
Interface frequently with department trainers and Training Managers across the system to share best practices and maximize the effectiveness of the training programs
Track and analyze relevant statistical employment information to evaluate training effectiveness and identify opportunities to continuously improve training efforts. Spearhead process improvement efforts and measurements
Conduct Guest Service Audits to evaluate team member and department delivery of the guest experience. Communicate department performance on a daily/weekly basis to the front line Team Members up to Corporate Training and Development. Maintain the park's communication boards
Support and participate in off-season recruiting of seasonal employees
Oversee Employee Retention Programs and Special Events
At least two years of Theme Park Supervisory Experience preferred
Training Experience -- developing programs and facilitating to large audiences
Excellent presentation, verbal and written communication skills with demonstrated ability to teach a group new concepts or processes
Must be professional, energetic, self-motivated, and able to motivate others, and have a positive attitude
Strong teamwork skills and ability to work productively across various departments
Strong work ethic with ability to work well under pressure and multi-task
Computer proficiency in Microsoft Office Products
Flexible schedule required including nights, weekends, and holidays
Creativity and innovative ability to think out of the box

Safety / Training Supervisor Resume Examples & Samples

Comply with the Location’s attendance/tardiness standards
Maintains good situational awareness of all airlines and ASIG operations and provide for continuous dissemination of pertinent operational information and timely updates to appropriate field leadership
Maintains professional contact and operational coordination dialogue with airlines, airport operations, and flight control to ensure timely, reliable and cost effective service
Communicates and confers with personnel, supervisors and managers to coordinate activities with all departments
Assures compliance with established policies and procedures
Suggests changes in working conditions and use of equipment to increase efficiency
Promoting and driving a ‘safety first’ culture through all levels of the organisation
Lead and motivate hard working teams to deliver excellent quality and productivity
Safety and security is the responsibility of each employee
High school diploma or GED; or one to three months related experience and/or training; or equivalent combination of education and experience
Excellent leadership and people management skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions; and procedure manuals
Strong communication and interpersonal skills, balanced with a high level of confidence to influence and present at all levels
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations
Interpersonal skills: Independence, decisiveness and the ability to work accurately and independent of immediate support. Able to influence, engage and motivate at all levels
Apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
Aviation Operations experience preferred
All applicants must hold requisite employment authority to work in the USA
Possess/maintain a valid state driver’s license and other Airport required identification/seals or authorizations

Operations Training Supervisor Resume Examples & Samples

Oversight of Operations training programs following the Systematic Approach to Training (SAT) principles
Oversight and evaluation of instructor performance
Professional development of personnel
Institute of Nuclear Power Operations evaluations and assist visits
Industry participation through groups such as Utilities Service Alliance, WesTrain, Nuclear Energy Institute, etc
Nuclear Regulatory Commission evaluations and inspections
Emergency Response Organization support
Outage support
Budget management support
6 years of Commercial Nuclear Power experience
Current or previous Senior Reactor Operator NRC license or certification
Affective written and verbal communication skills
Prior supervisory or lead role experience
Prior corrective action program experience
Current or previous NRC Senior Reactor Operator license at Comanche Peak
3 years of Control Room Senior Reactor Operator experience at Comanche Peak
Current or previous instructor experience
Ability to represent Comanche Peak interests during audits, inspections, evaluations, and assists both on and off site that impact Operator training
Support both Training and Operations management in improving Operator performance through training

Technical Training Supervisor Resume Examples & Samples

Minimum of 5 years of experience developing technical training
Strong proficiency and command of computer-based course development (Captivate, Flash, Dreamweaver, Photoshop, Camtasia, Adobe Presenter, Adobe Premier, or comparable software programs)
Extensive knowledge and Experience in Adult Learning Theory, ADDIE method of course design. Previous experience with video capture & editing
Previous knowledge and experience with LMS systems as well as vendor selection
Proficiency in Microsoft Office Suite (PowerPoint, Excel, Word, Outlook)
Four-year undergraduate degree in education, communications, or computer science
Certified status with a core Gilbarco Veeder-Root program (i.e. Dispensing systems, Point of Sale, ATG); can be obtained within 90 days of hire

Training Supervisor Resume Examples & Samples

Development and distribution of training brochures and flyers notifying team members of up coming classes, tracking employee sign-ups and preparation of materials including certificates of completion
Assist in maintenance of active list of resources of labor and help coordinate placement of current openings advertising
Input and track data of various Hilton quality measurement programs on trends including, but not limited to, Guest comment cards, Standards of Product and Performance, into computerized tracking system
Prepare and distribute reports measuring trainings results. Maintenance of inventory of all training supplies, stationary, and office equipment
Mandarin speak preferred

Training Supervisor Resume Examples & Samples

Oversees Trainer's facilitation of classroom, virtual, and blended learning to varied audiences within multiple skill sets
High School diploma/GED with equivalent years of experience
Bachelor's or Advanced degree

Hydro & Renewables Training Supervisor Resume Examples & Samples

High School Diplmoa or GED
10+ years of related leadership and work experience
Practical knowledge and experience with bargaining unit Working Agreement
Technical expertise in generation processes
Experience working in the Utility industry

Training Supervisor Resume Examples & Samples

Ensures the organization complies with all current safety regulations
Evaluates the organization's procedures, facilities and equipment to identify unsafe conditions that need improvement
Identifies and evaluates detrimental working conditions and makes adjustments to safeguard employee health
Responsible for maintenance of safety and accident records
Designs and conducts company training programs for safety
Determine and prioritize training requirements and coordinate the required training with the assistance of appropriate foremen and hourly personnel
Select and develop comprehensive training programs, in order to meet the site training requirements
Develop teaching aids as training handbooks, demonstration models and visual aids
Responsible to ensure written tests and field job competency check offs are completed to measure the effectiveness of training programs, as well as the employee’s readiness for the job
Maintain comprehensive employee training files to record training activities and competency checks in accordance with site requirements and Occupational Health and Safety regulations
Other duties as required from time to time
Requires a bachelor's degree in area of specialty and 2 to 5 years of experience in the safety, training or a related field
Familiar with standard safety and training concepts, practices, procedures, and MSHA
Relies on limited experience and judgment to plan and accomplish goals and works under general supervision
Must develop a good working relationship with MSHA
Must have a training presence with employees at all levels of the mine

Training Supervisor Resume Examples & Samples

While primarily focused on Perrigo NY site specific needs this role will also partner with and work closely with US and Global Training organization to manage Training Governance application throughout Perrigo NY including: policies and procedures; needs assessment; training instructional design; training resource qualification and staffing; adequate training resource numbers; measuring training effectiveness; measuring learner proficiency; auditing training; training reporting; and overdue training escalation processes
Analyzes quantitative and qualitative training data to ensure that development and training programs, curricula, and courses are cost-effective and support PNY as well as organizational goals
Is responsible for collaborating with and spending time with business unit managers/supervisors to develop and implement, skills-based training, and performance interventions to meet unit goals and strategic goals of Perrigo NY (e.g. line clearance performance improvements, production and manufacturing goal setting and project management and focus on safety). Focus will be on developing tactical efficiency improvements to drive site wide profit and customer service execution while also working on strategic forward looking plans with site leadership
Develops and implements short- and long-run plans for effective and innovative site specific (and global organization as needed) training programs and performance improvement interventions for all levels of site team members including front line hourly production/manufacturing/warehouse and all other business units located on site
Ensures cGMP compliance through training effectiveness, validity, and proficiency assessments designed in partnership with the Quality Assurance and Operations business units
In collaboration with Operations, provide oversight and direction of Training Resources including but not limited to the day to day supervision of the Training/Learning and Development programs
Bachelor's degree in Human Resources, Organizational Development, Industrial Psychology, Adult Learning, or other relevant field is required; Master's degree and Pharmaceutical industry experience strongly preferred. In lieu of a degree, consideration may be given to those who hold 6+ years of progressively responsible and relevant work experience
Minimum five (5) years of experience in training department management or senior level administration of organizational/talent development programs and projects, including both leadership and skills-based training/development programs
Prior experience working in a hands-on customer facing role supporting all levels of employee development (front line to executive leadership) in a high-performance manufacturing environment and/or in the pharmaceutical industry
Demonstrated understanding of the principles and practices of knowledge, abilities and skills assessment/evaluation, and adult learning principles and experience managing a training function within a highly regulated industry
Strong working knowledge of the principles and practices of training, learning, and talent development and management principles and practices
Familiarity with a broad spectrum of education and training technologies, media, and resources
Working knowledge of cGMP training and compliance concepts and other compliance programs
Ability to collaborate with internal and external customers from a wide range of cultural backgrounds to create and maintain a high focused/highly engaged and high performing environment

Maintenance Training Supervisor Resume Examples & Samples

Supervise and maintain Maintenance Training Program, maintaining schedules, reports, training labs and training assets
Supervise employee in installation and repair of mechanical equipment
Utilize working knowledge of electrical systems, both controls and industrial wiring systems, pipe fitting, plumbing, and welding
Interpret company policy to members and enforce company policy and practices
Train mechanics on procedures and policies as needed
Identify areas of opportunity for maintenance processes, and develop solutions to problems as they arise
Develop Supervisors and Leads throughout the Maintenance Department to be more effective leaders
Knowledge of LMS
Record keeping, use of excel spreadsheets
Presentation using MS PowerPoint or equivalent
Knowledge of various styles instructional methods including classroom, hands on, lecture and demonstration
Maintain training assets including: electrical labs, mechanical labs, hydraulic labs, and pneumatic labs

Training Supervisor Resume Examples & Samples

Oversees training including needs analysis, training strategy, development and delivery of training programs
Provides advanced student support and implementation of training solutions
Tracks trends and makes recommendations regarding training technology
Oversees the development of curricula and courseware
Analyze laws, codes, and policies, and consult with subject matter experts to design and develop curriculum related to trainees needs
Provides purchasing process support and product evaluation for the selection of various training materials and programs
Trains the trainers
Delivers instructor-led training classes and develop computer-based training material
Prepares Training updates

Training Supervisor, Distribution Center Resume Examples & Samples

Dedicated to meeting the expectations and requirements of internal and external customers
Is widely trusted, keeps confidences, and is seen as a direct and truthful individual
Can effectively cope with change and can comfortably handle risk and uncertainty
Is a people builder
Develops schedules and tasks/people assignments, and evaluates results
Uses logic and methods to solve difficult problems with effective solutions
Is action oriented and not fearful of acting with a minimum of planning
Can be counted on to hold things together and does not become defensive or irritated when times are tough
Familiar with computer systems and use of workstations for extracting and updating data
5-9 Trainers

Training Supervisor Resume Examples & Samples

Use leadership and supervisory skills necessary for managing people such as knowledge of employment law, knowledge of corporate/location policies and procedures, effective communications, performance appraisal procedures, performance management, hiring and interviewing, documentation, interpersonal skills, coaching skills, change management, conflict resolution, delegation, goal setting, motivation, emotional intelligence, and strategic planning
Interprets corporate policies and/or safety standards to ensure compliance with governmental regulations and 3M safety standards by administering the safety certification/re-certification program. Implements and conducts training classes for assigned subject matter. Responds quickly to difficult questions, situations, or issues that may occur during a training course or seminar
Provide training to new and existing trainers by facilitating periodic Train-The-Trainer workshops as needed for new area trainers. Provide periodic training to existing Area Trainers to ensure knowledge and skills are current
Minimum of one (1) combined year of experience in training, education, administrative and/or analyst roles
Minimum of two (2) years of experience with Microsoft Word, Excel, and PowerPoint
Bachelor’s degree or higher from an accredited university in Education or Organizational Development
Knowledge of computer programs and corporate systems relevant to the assigned area of responsibility
Strong initiative with improvement activities in previous assignments
Ability to influence others and obtain results

Safety & Training Supervisor Resume Examples & Samples

Safety – Safety’s 1st for Transdev’s customers, employees, and business partners. Accidents and injuries are preventable
Employees – Employees are Transdev’s most valuable resources and are to be treated with mutual respect and provided opportunities for professional development
Fiscal Responsibility – Individually and as a team we are accountable for safeguarding and wisely spending the dollars entrusted to the project
Integrity – We rely on the professional ethics and honesty of every Transdev employee
Innovation – Creativity and innovative thinking are valued and new ideas are welcomed
Customer Satisfaction – We strive to exceed the expectations of our customers
Teamwork – We actively seek to blend our individual talents in order to be the best in the nation
Bus/Rail operations, system safety and assurance programs and procedures as it relates to bus transit
Theories and principles of system safety management work practices as well as occupational safety and health administration
Applicable federal, state, and local laws, rules and regulations governing design and operation of bus -related systems equipment, fire, safety, and occupational health laws and regulations
Safety organizations and regulatory agencies
Modern management theory
Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements
Manage projects effectively
Analyze situations, identify problems and hazardous conditions, recommend solutions, and monitor progress to achieve desired outcomes
Prepare comprehensive reports and correspondence
Exercise sound judgment in day-to-day as well in emergency situations
Interact professionally with various levels of Company employees and outside representatives
Determine strategies to achieve goals
Compile, analyze, and interpret complex data
Valid Nevada Commercial Class C driver's license w/ Passenger Endorsement
2 years' in safety management or other related experience
Bus transit safety courses desirable
Professional certificate/licenses: Safety Professional; Occupational Safety and Health desirable

Customer Care Center Training Supervisor Resume Examples & Samples

Educate, train and orient new and current employees on policies, procedures, and recommended practices
Increase productivity in the Customer Care Center through effective training and communication. This may include, but is not limited to: conducting observations and providing constructive feedback, interacting with outside vendors to develop training materials, assist in skill-level evaluations and re-evaluations
Manage the data-entry department to include leading a team of data-entry personnel
Provides direction, support, and guidance to the Customer Care Center in all training-related areas
Provides leadership and a positive work atmosphere exhibiting professional conduct with open communication that promotes positive relationships with Customer Care Center Representatives, co-workers and management
Evaluates training programs to verify effectiveness and implement improvement initiatives as necessary, such as training handbooks, demonstration models, multimedia visual aids and computer tutorials
Develop, manage, and report training and development metrics
Deliver training in both a classroom setting and remotely as needed
Maintains continual communication with the Customer Care Center Manager regarding inefficiencies in procedures to identify and develop best practices
Work in partnership with other Customer Care Training Supervisors to ensure consistency in training and revising/developing new training documentation
5+ years' Customer Service experience and 3-5 years of supervisory experience preferred
Previous Call Center experience preferred
Knowledge of TRUX, SharePoint, Kubra, and any other systems, programs, or applications deemed necessary to carry out responsibilities
Ability to train, influence and motivate team members. Excellent interpersonal skills to effectively work with diverse learners and to build and maintain strong relationships with employees and customers
Ability and willingness to work a flexible schedule
Must possess strong planning/organizational and time management skills
Proficient in Microsoft Office applications
Additional skills may be required to perform additional task(s) specific to work location, department or line of business

Epic Training Supervisor Resume Examples & Samples

Bachelor’s degree with Epic certification in primary Epic application
4 or more years’ experience providing (in)formal training required
4 or more years’ experience working in a healthcare environment related to the primary Epic application required
3 or more years’ experience
1 or more years (in)formal supervisory experience, proficiency using Microsoft Office products, & knowledge of adult learning theories and the basics of instructional design
Ability to work in a faster than average pace; learn quickly, thoroughly, and in detail
Ability to see the strategic perspective and to then identify the tactical steps needed to complete the work
Ability to effectively weigh risks/benefits to be a calculated decision maker within role responsibilities
Ability to creatively meet needs of the end user and the TGH organization simultaneously
Ability to communicate Effectively with customers(internal and external) both written and verbal

Training Supervisor Resume Examples & Samples

Analyze, design, develop, implement and evaluate distribution training deliverables to include but not limited to
Distribution Operations Systems – WMS, TMS, WCS, CMMS and associated distribution systems
Warehouse and transportation operations including new functional process implementation
New hire onboarding and development
Financial and operational key performance indicator management
Lean six sigma and continuous improvement methods
Regulatory compliance – employee safety, food safety, DOT
Develop a system to identify the need for training by individual and operation to determine the recommended prioritization of training – who, when, what and to what level for improving overall bench strength within the business unit
Complete and administer training directly or through train-the-trainer processes to effectively support the needs of the local distribution operations and business unit
Develop the process for assessing the quality of the training including the comprehension and retention of content by trainees
Partner with and leverage local human resources and distribution operations management as well as corporate learning & leadership development when appropriate to ensure that training content and delivery method is aligned with the organization
Communicate and market progress the results to distribution operations, human resources and corporate leadership
Coordinate and communication efforts and functional responsibilities with other Training Supervisors
3+ years experience in distribution operations preferred
Strong communicator who is at ease in front of a large audience and has effective training facilitation skills
Familiarity with the development and/or responsibility of managing a budget
Minimum one year project management experience
Highly proficient in Microsoft Office software (Word, PowerPoint, Excel)

Quality Operations Training Supervisor Resume Examples & Samples

Supervise the 2nd shift day to day activities of the Quality Operations Training function
Provide training-related guidance as well as delivery to lab trainers and trainees and report any issues to the training manager for remediation
Manage, track, record and report the overall effectiveness of training for Compliance
Work proactively with Training Manager to identify the area’s training needs and ensure compliance
Acquire and maintain familiarity with the critical operations and product usage to help improve processes and support training
Retrieve documentation and ensure that all Production Employees are trained to current revision of all required documents (Production Training Policies and Procedures or other Quality Systems Training per SOP126735)
Provide guidance, feedback and direction to lab trainers and trainees in their area of responsibility
Ensure all specifications in use on the Quality Operations training lab floor are at the current revision
Ensure all process documentation is accurately completed and all records are properly retained and archived
Accurately maintain training records system (Saba, Agile, Spotfire, or other system as appropriate)
Compile manufacturing training metrics and scorecard
Conduct orientation of new manufacturing employees including but not limited to
Bachelor’s Degree with 2+ years of training, and manufacturing/operations experience in a medical device or pharmaceutical company
Intermediate-level experience of Learning Management Systems, Quality Management Systems, and intermediate Microsoft Office
Strong project Management and supervisory skills
Physical capabilities to perform the job
Sit/stand 8 hours
Ability to lift, push or pull light weight material occasionally (5-20 pounds)
Good color vision
Good manual dexterity
Available to travel < 10%

Training Supervisor Resume Examples & Samples

Develop a high performing team with emphasis on individual skill development, continuous improvement and standardization
Develop short-term and long-term goals to support the business, identify and align with existing business requirements, lead change, and anticipate future business needs
Support and collaborate with business leaders to address training needs that meet business objectives
Establish metrics and goals for the team and define and develop areas for improvement
Support other areas of the business by sharing best practices, providing tools, and sharing resources
Partner with business leaders across multiple business units
Manage training projects by developing plans for prioritizing and ensuring they meet deadlines and objectives
Build and maintaining a talented team capable of delivering high quality results that are valued by the organization
Building and maintaining strong relationships across the organization and with other business units – both with business and training counterparts
Work well with senior leaders, peers and subordinates
Seek opportunities to enhance and expand team member ’ s competencies
Lead team to facilitate surveys and focus groups. Coordinate training programs and assess effectiveness
Lead training of skills such as computer applications, phone systems, assembly, policies, procedures, interpersonal, etc
Coordinate structured learning experiences outside of the classroom as needed
Support curriculum design and development partners which may include research, development, creating and writing technical training materials that could include manuals, quick reference job aids, PowerPoint presentations and other training support materials
Travel when warranted. Up to 30-50% travel may be required
This position may be filled at any of our current PBM Mail Operations facilities where we have trainers. AZ-Phoenix, PA- Pittsburgh, IL- Mount Prospect, TX, San Antonio, PA- Wilkes-Barre

Training Supervisor Specialist Resume Examples & Samples

Lead and direct the training activities to support the maintenance facilities for the GO Contract
Maintain and establish relationships with internal and external training providers
Manage and Coach Training department (Training Supervisor, and Training Coordinator)
Coordinate the development all new and revised policies and procedures pertaining to training
Remain current with the Training Industry including trends, methods and learning strategies to incorporate into the business. Example: E-Learning
Be responsible for the administration of contractual requirements for the training department, including providing reports, completing annual training budget for assigned facilities
You hold minimum a Bachelor´s Degree in a related field, combined with Adult Education experience
You possess at least three (3) years of experience in Training
You possess a strong background in a Supervisory Role
Your Rail Experience will be considered as a strong asset
Your background in Maintenance is beneficial but not required
You have outstanding presentation and conflict resolution skills

Operations Training Supervisor Resume Examples & Samples

Superior verbal and written communication, leadership and planning skills are required
Understanding of training and development principles and applications
Strong computer, problem-solving and coaching skills are necessary
Able to understand and to clarify complex problems
Able to identify and suggest new opportunities

Training Supervisor Resume Examples & Samples

Work closely with the training manager to develop, facilitate and evaluate general training programs as required
Develop, implement and evaluate all weekly core service standard and task training session plans within the entire Housekeeping and EVS department
Departments include managers, attendants, specialists, administrative employees and others
Generate and distribute weekly Core Service standard and task training session plans to all housekeeping and EVS managers for implementation
Facilitate core service and task training of line and management employees
Maintain, track and communicate updates of all completed Core Service Standard and Task training within the Housekeeping and EVS department
Provide support in training to all housekeeping and EVS managers such as proper delivery and role playing of the core service standard and task training
Conduct performance observation with emphasis on the weekly task training and core service standard
Generate statistical reports and performance analysis on the development of each training program implemented. Coordinate progress with the Training manager
Conduct QC and visual inspections to new hire employees
Monitor and reinforce new hire employees’ training schedule
Organize, file and revise training materials
Update new hire orientation forms
Provide assistance in opening of floor as needed
Report all needed repairs and prepares service call requests for maintenance
Ability to manage multiple tasks, listen effectively, have strong judgement skills and basic math skills
Working knowledge of cleaning procedures, equipment and supplies, and reinforcement of policies and procedures with regards to safety guidelines

Training Supervisor Resume Examples & Samples

Coordinates with assigned training representatives to ensure all training information is tracked appropriately
Provides training on the assigned training material
Functions as administrator for the training database
Tracks all courses in the training database and alerts functional / department heads prior to impending expiring training requirements
Responsible for all training and training records maintenance
Develops and monitors training metrics for assigned programs. Provides reports as requested
Reviews employee qualifications and records of training, copies of correspondence course completion certificates, formal training certifications, and other training documentation to establish competence against position descriptions and program requirements
Responsible for the coordination /communication with sites on all recurrent training
Coordinates all training certification for all sites on the contract as needed
Perform other qualified duties as assigned
Knowledge of training and development methodologies
Experience with compliance training programs, highly desirable
Experience delivering training programs
Analytical ability to determine trends
Strong knowledge and experience in Microsoft applications
Experience in working in a customer oriented professional environment
Ability to organize and prioritize multiple work assignments, work with little supervision and work well under pressure
Must possess a current US passport or the ability to obtain one before assignment if U.S. Citizen
Possess or have the ability to obtain and maintain a Moderate Risk Public Trust (MRPT) through the Department of State background Investigations is a condition of employment
Five (5) or more years of related experience
Fluent in Spanish level 2+ to effectively communicate
Technical Advisor level of experience preferred

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