Training Executive Resume Samples

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W Prosacco

Wilmer

Prosacco

6824 Kuphal Manor

Detroit

+1 (555) 216 8674

6824 Kuphal Manor

Detroit

Phone

p +1 (555) 216 8674

Experience Experience

Phoenix, AZ

Training Executive

Phoenix, AZ

Kertzmann, Cummerata and Marvin

Phoenix, AZ

Training Executive

Responsible for providing learning and development support to the business
Coordinates all assigned projects, ensures projects are completed by target deadlines, and provides project status updates to management
Work in collaboration with the food and beverage management team and L&D team
Maintain regular contact with customers to keep them engaged on latest product update and development to drive customer retention
Supporting HoOLD in budgetary control – provide initial information on planned course costs, (venue, tutor, travel etc) for the annual budget; monthly activity to include - processing invoices and maintaining training budget records; undertaking regular reconciliation with Finance Department’s Actual records; supporting the monthly meeting with Finance with timely production of cost analysis; producing financial information for the reforecast, ensuring efficient and accurate processing of expenses
Flexibility to respond to a range of different work situations
Good exposure to database management

Philadelphia, PA

Recruitment & Training Executive

Philadelphia, PA

Larkin LLC

Philadelphia, PA

Recruitment & Training Executive

Developing new methods and executing them for rider recruitment
Drive continuous operational improvement
Supporting the operations delivery department with rider recruitment and zone management
High motivation and excellent team player, willing to learn and explore new tools
Supervising rider hours approval, payments & administration
Making relationship with riders to understand issues and challenges they face
Communication with riders across a wide range of cultures, religions and backgrounds

present

San Francisco, CA

Regional Technical Support & Training Executive

San Francisco, CA

Crooks-Haag

present

San Francisco, CA

Regional Technical Support & Training Executive

present

Coordinate and Deliver Technical and Commercial training to Retailer Network
Manage maintenance of regional press car fleet
Flexible approach to working hours
Good team working habits
Engine Management (Petrol Engines)
Regular reporting of quality concerns from the region to the factory
Well presented, with professional mannerisms befitting of the Aston Martin brand

Education Education

Bachelor’s Degree

University of Illinois at Chicago

Bachelor’s Degree

Skills Skills

Strong communication skills with an ability to deal with all levels in a confident and professional manner
Good proficiency in MS Word, Excel and PowerPoint and aptitude to learn new computer systems/applications – essential
Knowledge of training organizations - desirable
During store visits, check for knowledge retention, coach BCs to strengthen skills, and reinforce focuses and objectives
Maintain knowledge of and liaison with external training companies and consultants in the areas of information technology, management development, banking technical skills (front, middle and back office functions), language providers, behavioural skills
Financial record keeping – desirable
Good knowledge of the workings of at least one Learning Management System and proven ability to develop it as a means of delivering learning -desirable. Knowledge of Success Factors would be ideal
Demonstrate a professional and confidential attitude at all times, and demonstrate an organised and flexible approach
Execute seasonal new product and brand trainings for the region including the Sales & Training Executives (STE). Partner with STEs to disseminate training directives to all covered accounts/stores within the region
Good organisation skills – essential

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Sales & Training Executive, Macy s Resume Examples & Samples

Excellent ability to be a team player
Excellent knowledge of the cosmetic industry
3 – 5 years experience selling in a retail environment; cosmetic expertise is a plus

Inside Sales & Training Executive Resume Examples & Samples

Utilize knowledge of Clarisonic’s products, policies and procedures to successfully and accurately conduct sales transactions with existing and prospective professional customer accounts
Use all sales and marketing resources available to accelerate skin care professionals through a defined sales cycle which includes but is not limited to: Prospects, Staff, Trialers, Recommenders, Dispensers, Partner Programs, etc
Demonstrate the ability to retain and to grow the existing professional business accounts by maximizing new sales opportunities through both sell in and sell through activities. Proactively identify and pursue new sales opportunities within existing professional customer accounts
Convert professional inbound and outbound calls into sales and add on opportunities (e.g. upselling, selling full-line of products.)
Meet and/or exceed defined sales quota, quarterly objectives, and annual goals
Achieve new account quotas through prospecting and lead development
Conduct telephone trainings
Maintain service levels by contacting by phone all accounts in assigned vacant and non-rep territories a minimum of 1x monthly
If a vacant territory arises, contact all accounts in the territory assigned by the regional manager a minimum of 1X per month until the territory is filled with a full time Account Executive
Manage a monthly expense budget as set by management
Excellent knowledge of the skin care or cosmetic industry
Minimum 3 years sales experience, preferably with skin care professionals or in the beauty industry
Knowledgeable and competent in the key elements of inside sales, including: Proven ability to sell and get results
Ability to thrive in a fast paced, dynamic environment
Customer qualification, acquisition, and business development utilizing effective sales techniques
Ability to translate solutions back to internal and external customer(s) as well as management
Interface effectively with all levels in the organization and excel in a team-oriented environment
Able to efficiently manage core job responsibilities and assigned projects while meeting established deadlines
Proficient with SAP and Microsoft applications, including Excel, Word, PowerPoint and with customer relationship management databases
Proven ability to work with confidential and propriety information and data

Organisational Development & Training Executive Resume Examples & Samples

Learning and development - support all initiative of the Riyadh Administer training needs analysis for the office. Manage and maintain in-house training facilities and equipment
Prepare all communication and send course announcements. Conduct pre and post course follow up. Concentration on soft skills training
Establish and maintain relationships with external trainers - there is no requirement to perform training in this role
Manage the training centre facility - book all courses and coordinate with Dubai office and administer assessment centres as appropriate
Monitor progress of employee development plans
Identify key areas for development; liaise with employees and key stakeholders
Reporting - present on a quarterly basis to leadership on training coverage effectiveness and drop out ratios etc
2- 4 years in an L & D or training executive/coordinator position
SAP/Oracle knowledge is an advantage
Currently residing in KSA
MUST have a Transferable IQAMA
Excellent verbal and written English communication skills

Training Executive Resume Examples & Samples

Provide HoOLD with administrative and practical support as necessary to ensure the smooth running of training & associated HR initiatives
Administer external training requests - process training applications and book courses/CISI and other exams with external training providers in a timely manner, ensuring proper approvals are obtained and costs controlled
Support the administration and delivery of in-house training courses – production of initial annual schedule of in house courses, organisation of training courses, booking external and internal venues and tutors,
Maintain staff training records in the London Oracle HR system and the Global Talent Database/Learning Management System, maintaining hard copy files where necessary
Management reporting - Collate information for HoOLD, namely monthly training attendance and evaluation statistics, providing initial training activity information for the half year and annual training report as well as HR reports to management
Supporting HoOLD in budgetary control – provide initial information on planned course costs, (venue, tutor, travel etc) for the annual budget; monthly activity to include - processing invoices and maintaining training budget records; undertaking regular reconciliation with Finance Department’s Actual records; supporting the monthly meeting with Finance with timely production of cost analysis; producing financial information for the reforecast, ensuring efficient and accurate processing of expenses
Support HoOLD in the organisation and administration of courses and workshops delivered in offices in mainland Europe where necessary, maintaining good liaison and communication with office HR and Training contacts. Ensure procedures relating to recording attendance and evaluation are complied with locally
Manage the strategic development of the Learning Management System in EMEA, liaising with HO in relation to system developments; assessing additional learning materials (internal and external) for uploading onto the LMS and ensuring there is good communication with and utilisation by the business. Produce regular reports of online learning usage for management evaluation. Deliver education and training for staff in the use of the LMS ensuring it is a key tool for delivery of learning
Support HoOLD in utilisating the intranet for Learning and Development activities, events and news, making proposals for news items and content, uploading documents and developing content for use by all staff
Support HoOLD in the administration of the Professional Education Subsidy Scheme, ensuring applications are correctly made before submission, staff are given advice on the organisation’s policy, declarations are signed and received before commencement of courses, reclaimed money is correctly administered and regular summaries are provided to the HoOLD for management reporting
Support HoOLD in the delivery of skills courses and develop expertise in the area over time
Organise and oversee the administration of language courses in the London office – administering arrangements for Japanese language classes, English classes for Japanese and other non UK nationals, and booking external language tutors for staff needing proficiency for their day to day roles. Periodically arranging the review of trainee progress and the administration of tests and examinations, internal and external
Maintain knowledge of and liaison with external training companies and consultants in the areas of information technology, management development, banking technical skills (front, middle and back office functions), language providers, behavioural skills
Demonstrate a professional and confidential attitude at all times, and demonstrate an organised and flexible approach
Perform other duties as required, including, but not limited to, support for other members of the HR team where appropriate
Good proficiency in MS Word, Excel and PowerPoint and aptitude to learn new computer systems/applications – essential
Good organisation skills – essential
Knowledge of training organizations - desirable
Financial record keeping – desirable
Good knowledge of the workings of at least one Learning Management System and proven ability to develop it as a means of delivering learning -desirable. Knowledge of Success Factors would be ideal

Regional Training Executive Resume Examples & Samples

3-5 years of professional cosmetic industry experience
2-3 years of training experience (seminars, one-on-one coaching, etc)
Excellent communication skills; written, verbal and presentation
Well versed in makeup artistry and sales with strong platform skills
Strong Organizational & Time Management Skills
Able to manage people and processes
Strong interpersonal skills; the ability to be a strong team player
Flexible schedule; ability to travel 75% of the time
Proactive, self motivated

Training Executive Resume Examples & Samples

Plan and execute training sessions to customers to help users in maximizing product usage
Maintain regular contact with customers to keep them engaged on latest product update and development to drive customer retention
Ability to support account team in identify business leads and opportunity through continuous customer engagement
Provide internal training for LexisNexis new joiners, as well as external clients and users

Training Executive Resume Examples & Samples

Design and deliver behavioural learning solutions using a broad range of learning tools (classroom, self-directed learning etc.)
Maintain and update course schedules
Plan and co-ordinate soft skills learning programmes
Maintain the L&D section of the intranet
Work with the marketing communications team to communicate a quarterly schedule of learning
Evaluation of all learning and develop and provide ongoing feedback to business stakeholders regarding the analysis of activities of learning the development their teams
Implementation of best practice learning initiatives
Processing of Further Education applications
Accurate updates to the online learning system (City learning) on monthly basis
Strong communication skills with an ability to deal with all levels in a confident and professional manner
Must have a very flexible approach to work and be confident working in a fast moving, exciting environment
Be a proactive team player who is motivated by achieving targets
Excellent attention to detail and organisational skills required
Responsible for providing learning and development support to the business
Ensures the co-ordination, design and production of relevant reports and data

Training Executive Resume Examples & Samples

Customer experience = Service Level
Turnover of the POS
University Degree: Psychology, Pedagogy, Education, Marketing, Industrial Relations
Experience: 3 preferably in cosmetics, luxury industry or retailing
Required language proficiency: fluid English
Licenses or certifications: ideal training certifications
Office
Flexibility for traveling
Ability to adapt in a changing environment

Senior Training Executive Resume Examples & Samples

Deliver integration programs to fully engage new joiners
Carry out post integration survey, analysis and evaluate the survey results and present it to the Management
Establish the local learning management framework and plan, and maintain communications to managers and employees
Conduct follow-up studies to evaluate and measure learning results
Revamp existing learning programs as and when needed in order to keep the learning programs up-to-date
Coordinate all learning events and meetings organize by Learning department or internal stakeholders, which include planning, logistic and administration
Actively promote learning and development opportunities and activities
Manage and promote e-learning portal, HR portal, and other learning technologies from the Group
Create program materials (cards, game, presentation, poster, facilitator guide)
Manage and maintain learning records & tools
Support Talent Development Manager as and when needed

Retail & Training Executive Resume Examples & Samples

Handles the organization and coordination of training courses and seminars: registration, site reservation, handling certified trainers and experts, printing supporting material, sending products, relaying information
Takes care of all administrative and technical assistance: calendar management, reception of calls, organization of business travel, entering receipts for expenses, processing mail, preparing responses, orders for office equipment, etc
Handles administrative relations with service providers
Draws up purchase orders, monitors budget and expenditure (billing, client payments, etc.)
Coordinates the arrivals of new employees (transfer files, FIT course planning, IT and telephone requests, etc.)
Handles the organization and invitations to training courses and seminars
Ensures the reliability of the database for service providers and/or participants in training
According to the local organization, participates in the development of training courses and seminars
Takes care of the link between Head Office, clients and other departments (Marketing, PR, Training and Education, etc.)
Handles and supplies sales monitoring and reporting tools, analyzes the data produced, and sends it on to the correct person

Training Executive, Consumer Sales Resume Examples & Samples

Plan and Execute with Training Manager to support Consumer Sales New Hire Training
Manage and deliver monthly products and services tests for Consumer Sales via e-learning, liaise with vendors to monitor, track test scores and ensure monthly pass rate of 85% for all sales channels with Training Manager
Improve current and implement new training processes via on-site training to various sales channels in Consumer Sales with training team
Support Consumer Sales Experiential Retail expansion via focus group and touch point store trainings with training team
Address customer experience and sales concerns via scheduled training communications
Participate as Master Trainer for Consumer Sales for new ordering system and integrate into new hire training
Craft and prepare learning guides, training materials and execute soft skills training to support new service standards for consumer sales with Training Manager

Recruitment & Training Executive Resume Examples & Samples

Supporting the operations delivery department with rider recruitment and zone management
Researching and implementing initiatives to foster rider community and ensure high retention
Communication with riders across a wide range of cultures, religions and backgrounds
Making relationship with riders to understand issues and challenges they face
Developing new methods and executing them for rider recruitment
Responsible for the steady volume of new riders
Carry out recruitment/ onboarding on the weekend if needed
Supervising rider hours approval, payments & administration
A whole host of ad hoc tasks
Drive continuous operational improvement

Commercial Training Executive Resume Examples & Samples

Responsible for the research, creation, development and delivery of training courses for Commercial Product Training, Skills Training, Aftersales non-technical training, New-to-Brand Foundation and Sales Induction training courses to be delivered globally
Liaise with Sales & Marketing, Design, Engineering, Product Marketing, After Sales Operations and all relevant internal departments to develop new and existing courses. Be responsible for the technical accuracy of content described in all commercial training materials, which could have a direct bearing on product / legal liability
Create learning elements that are engaging, dramatic, imaginative and in line with Aston Martin’s core brand values
Deliver commercial training to Aston Martin franchised Dealer staff and internal Aston Martin staff members globally from the Company designated training facilities, also as appropriate from on-territory locations in all Aston Martin markets
Conduct Train-The-Trainer courses to ensure the Regional Training executive delivers ‘best in class’ results
Carry out benchmarking comparisons against relevant competitors and HLS goods suppliers. Create a databank of benchmarking information and material and refresh quarterly or as required. Conduct regular structured reviews with internal customers to continually refine existing and identify new training requirements
Perform Learning Needs Analysis to constantly ensure training is relevant and targeted
Complete objective evaluation of training on an ongoing basis to complete the training cycle, and to feed back into the Analysis and Development of Programmes
Creation of training assets such as Product Guides that are in line with Aston Martin Corporate Identity
Ability to design exciting and inspirational training courses in a wide range of skills, demonstrating enthusiasm and passion for the Aston Martin brand
In-depth understanding of the Automotive and HLS sector
Clear understanding of automotive sales process and customer purchase journey
Ability to deliver interactive and involving training courses across a wide range of job functions, to a global Dealer market
Educated to Degree standard or equivalent
A full clean driving license is essential
Experience of the automotive industry, and/or Training facilitation
Computer & IT Literate

Training Executive Resume Examples & Samples

Identify new avenues for driving awareness and execute the same for adoption of training programs
Create and maintain training project trackers to ensure optimization of every opportunity to drive awareness
Have a seller backwards approach when driving adoption mechanisms, think seller first and execute accordingly
Connect with sellers to solicit feedback with the objective to enhance adoption and seller experience through the learning journey
College graduate in any stream of specialization
Expertise planning & implementing training
Excellent coordination and organization skills
Excellent Communication skills-- ability to clearly understand and describe the call outs, conclusions and issues
Excellent interpersonal skills – ability to work and influence multiple Training Team members/ Stakeholders
Competent user level of Microsoft Office tools
Strong acumen for working with data at every stage
0-2 years of exposure and experience in training and coaching in a corporate environment
Experience working within a fast-paced and diverse organization
Track record of moderate to complex and creative problem-solving, and the desire to create and build new innovative mechanisms

Training Executive Resume Examples & Samples

Conducts the full scope of activities required to deliver new hire and on-going training for Customer Experience personnel. On-going training classes include soft skills training, process training, and product training. Audience is comprised of employees and supervisors as needed
Ensures all class objectives are achieved and learning curve performance metrics are achieved according to pre-defined plan
May design and develop training materials and curriculum. Recommends additional learning materials as appropriate
Conducts evaluations and develops new programs to address individual, departmental, or company needs
Researches and develops program content to achieve specific objectives for each program. Coordinates with quality assurance and other internal departments to identify new training needs and/or changes to existing training curriculum
Adapts existing programs to suit various audiences
Reviews and updates policy and procedure manuals
Assesses employee training needs and provides feedback to management
Maintains internal department and external class training records
Coordinates all assigned projects, ensures projects are completed by target deadlines, and provides project status updates to management
May need to work on varied hours based on business needs
Good command of the English language (If not native speaker)
High knowledge of the company's products, services and business operations (If
Internal applicant)
Project coordination experience preferred
Proficiency in MS Office applications (e.g., Word, Excel, and PowerPoint)
Strong ability to utilize MS PowerPoint, or similar platforms in creating Instructional
Good exposure to database management
At least 1 year of experience in the same capacity; preferably in the Contact Center
Industry (For External Candidates)
At least 2 years of experience in the customer service industry; preferably in a Contact Center

Training Executive For Kolkata, Eastern India Resume Examples & Samples

Responsible for the product knowledge and skill enhancement of the Beauty Advisors
Organizing and Conducting Classroom training and On job training
Monitoring the budget of training and meetings
Responsible for BA (Beauty Advisor) recruitment and retention
Initiate and execute various innovative ideas to retain and motivate the BAs
Responsible for successful Implementation of various training tools and uniform in the region
On time reporting and analytics
Ensure addressing to BA’s grievances and providing solutions promptly
Training delivery skill
Man-management skill
Good in communication in English and Hindi both
Proficient in Ms office

Training Executive Resume Examples & Samples

Conduct trainings in accordance with education strategy and training plans, work alongside Training Manager
Implement appropriate training measures to achieve retail performance and service excellence
Ensure skills trained are mastered through follow-up and coaching at counter
Partner with retail team to ensure training needs are identified
Using Mystery Shopper scores and retail indicators
Implement appropriate training programs to achieve retail performance and service excellence
Ensure brand message and image are successfully conveyed at counter
Business planning, prep teams and BA collateral. Assure proper brand image, merchandising, stocks

Training Executive Resume Examples & Samples

Minimum of 5 years prestige skincare & fragrance experience
Excellent Microsoft Office skills with an emphasis on PowerPoint
Excellent Audio Visual equipment operating skills
Ability to prioritize and manage several projects simultaneously

Regional Technical Support & Training Executive Resume Examples & Samples

Coordinate and Deliver Technical and Commercial training to Retailer Network
Travel to Retailers to support and supervise fault diagnosis
Travel to customer locations to offer direct technical support as required
Respond to dealer technical requests within agreed time period
Liaise with factory technical and engineering teams on technical issues
Regular reporting of quality concerns from the region to the factory
Support and ensure recalls and campaigns carried out by the dealers as required
Support authorised body repairers with collision repair damage assessment where necessary
Support marketing and press events as required by the company
Manage maintenance of regional press car fleet
To carry out any other appropriate work as required by the company
A sound automotive and engineering knowledge required. Service, repair and warranty claim experience at dealership level
Qualified to City and Guilds, NVQ or equivalent in Motor Vehicle mechanical and Electrical systems
Engine Management (Petrol Engines)
Automotive Electrical Diagnostics and problem solving
Air Conditioning and Climate Control
Electronically Controlled Transmissions
Occupant Safety Systems
Electronic Stability Systems
Adaptive Damping Systems/Active Body Control Electronic Diagnosis
Fluent English with other Asian languages an advantage
Customer handling experience essential
Extensive work experience in an automotive technical role, preferably with extensive Aston Martin product experience
Well presented, with professional mannerisms befitting of the Aston Martin brand
Adaptable, quick thinking, decisive, showing strong initiative and self-determination
Strong planning, good follow up skills, meticulous in detail
Demonstrates a methodical approach
Good team working habits
Confident with good interpersonal & communication, (verbal & written) skills in both English, with other Asian languages an advantage
Flexible approach to working hours
Mobile & willing to travel abroad as requested
This role is based in Singapore

Quality & Training Executive Resume Examples & Samples

Lead and facilitate Knowledge Management Framework within Contact Centre which includes training documentation and material, portal management and information dissemination
Identify, streamline and source relevant information to enhance content, delivery, user interface and experience
Close knowledge gaps with an aim to lower handling time, improved first contact resolution, higher customer satisfaction and experience and improved sales conversion and retention
Administer as and contribute Knowledge Management Systems enhancement and development
Proficient in use of Microsoft Office Suite
Familiarity with Contact Centre Management tools, metrics and technology platforms
Background in General Insurance preferred
Strong Communication skills (written, verbal , active listening)
Time management and prioritization skills to be able to work independently manage workload and meet the required deadlines and targets
Excellent Interpersonal skills and people management skills and ability to engage training attendees and stakeholders various levels of organisation
Teamwork and collaboration
Resilient, resourceful, displays strong initiative, self-directed and motivated
Ability to coach for performance, Knowledge and experience in performance management methodologies a bonus
In depth understanding of customer service, experience and/or telemarketing

Training Executive Resume Examples & Samples

Drive compliance in the business unit with the Jumeirah HR processes related to training and development to ensure that the business unit is applying Jumeirah training processes and standards in a way that is consistent with other business units and is adopting best practice wherever identified
Complete an annual learning and development needs analysis in F&B department to ensure that the training needs of the F&B department are identified
Produce an annual, quarterly and monthly training plan for the F&B department to ensure that identified learning and development needs are met in a structured and systematic manner
Work in collaboration with the food and beverage management team and L&D team
Develop training sessions that satisfy identified operational needs within F&B
Complete post training evaluation on training delivered in the business to ensure that training is effective and meets the training objectives for the programme
Complete an annual evaluation of training delivered in F&B to evaluate the execution of the Learning and Development plan and ensure the plan was effective and met the needs of the business
Implement the Departmental Training Review Process in F&B to ensure that the effectiveness of departmental training and Departmental Trainers is systematically monitored
Regularly meet, coach, support and motivate departmental trainers from F&B to ensure they are supported in meeting the on-the-job training requirements of their departments
Task and Group Trainer Qualification, or equivalent
Membership of professional organisation in a training and development related field, e.g. CIPD, ATD
On the job training experience in an operational department
Minimum 1 years supervising or managing a team
Experience of successfully managing other people
Departmental trainer or Learning & Development experience

Remote Client Training Executive Resume Examples & Samples

Deliver world-class, next generation virtual instructor-led modules and courseware based on clients' workflow and business requirements
Support campaigns and training activities to the benefit of the wider regional training department
Jointly manage the creation of interactivity toolkit for assigned courses, collaborating with eLearning & video teams and peers
Research and prepare for training using the knowledge acquired via the Knowledge Live certification and the designed interactivity toolkit
Generously share knowledge and peers and colleagues to enhance the team's capabilities
Make “Welcome Calls” to new users. Assist users in connecting to application, if appropriate, and perform initial product training
Create and maintain accurate contact and activity records in the CRM system
Effectively manage inbound training requests
Proactively collect customer feedback
Work as a part of a virtual team to build valuable remote training offerings and content
Continuously build personal knowledge of the financial markets, Thomson Reuters products and the firm's clients
University degree or relevant experience
Superlative skill and demonstrated experience in the delivery of remote instructor-led training
Customer support, training or desktop design role, or equivalent experience
Superior knowledge of the financial markets (including Workflow)
Excellent verbal and written region-appropriate language skills
English is mandatory and other languages a significant plus

Mx.education.delivery.field.training Executive Resume Examples & Samples

Productivity
Sales growth
Skincare cabines for Lab Series

Training Executive, Shiseido & Fragrances Resume Examples & Samples

Implementation of all corporate training programs, curriculums and selling strategies to drive sales and achieve territory and regional sales goals. Achieve individual sales goals
Execute basic, seasonal and select store training programs. Cultivate brand knowledge, product knowledge, product demonstration, clienteling, and selling skills in line assigned BCs, owned staff and inter-sell associates
Visit stores within territory based on visit matrix
Increase sales and service performance in the retail environment. During store visits, check for knowledge retention, coach BCs to strengthen skills, and reinforce focuses and objectives
Coach BCs and Fragrance specialists in the successful execution of marketing programs and promotions
Coach behaviors that represent the brand image and philosophies
Master Shiseido Facial Massage techniques. Develop and train BCs to achieve certification of Shiseido Facial Massage
Execute seasonal new product and brand trainings for the region including the Sales & Training Executives (STE). Partner with STEs to disseminate training directives to all covered accounts/stores within the region
Collaborate with NYO office teams (Training & Education, Marketing, PR, etc) to execute Special Events and retailer exclusive events
Provide field insight and feedback on field execution of training programs, marketing programs and events. Identify POS opportunities and partner with Training & Education to develop programs to support business needs
Act as brand ambassador in sharing culture, values and heritage of each brand in the portfolio
Assist field teams in the recruiting, hiring and interview process of new BCs. Train new BCs
Attend national training conferences 2x year
Minimum of 3 years prestige skincare & fragrance training experience
Excellent written and oral communication skills. Highly skilled presenter
Ability to interact and communicate effectively with all levels of the corporation and retail partners
60 – 75% Travel
Ability to manage and adhere to a given Travel & Expense budget