HR Management Resume Samples
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HR Management Resume Samples
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DC
D Cummerata
Donny
Cummerata
6358 Asa Cape
New York
NY
+1 (555) 456 3075
6358 Asa Cape
New York
NY
Phone
p
+1 (555) 456 3075
Experience
Experience
Philadelphia, PA
HR Project Management Supervising Associate
Philadelphia, PA
Cremin, Miller and White
Philadelphia, PA
HR Project Management Supervising Associate
- Manage a portfolio of moderate projects, including new technology/process deployments, and continuous improvement initiatives
- Develop knowledge of resources, communication and cost management, and apply this to projects/programs
- Analyze the workflow of operations, and suggest improvements
- Build working relationships to resolve issues with projects/programs. This may involve identifying technology improvements, establishing efficient processes across multiple groups
- Understand and supports project/program measurements. This includes analyzing processes, reporting quality results, and working with operations to drive improvements
- Explain difficult issues to establish consensus. Communicate issues and status reports to supervisor and/or stakeholders
- Develop procedures, and coordinate activities within project/program team, including managing vendors. This may include working directly with internal and external suppliers
Dallas, TX
HR Document Management Administrator
Dallas, TX
Swift and Sons
Dallas, TX
HR Document Management Administrator
- Performs master shopper activities for HR, including consolidating, centralising, and facilitating shopping activities
- Build a continuous improvement culture
- Provide a talent pool for HR
- Manages access and circulates physical records / documents
- Manages retention / deletion of physical records / documents
- Provides the point of contact between HR and procurement, and ensuring compliance to policy
- Working with an HR system
present
Philadelphia, PA
HR Process Leader for Contact Center & Employment Data Management
Philadelphia, PA
Veum-Nitzsche
present
Philadelphia, PA
HR Process Leader for Contact Center & Employment Data Management
present
- Driving standardization in the give process area, cross-accounts
- Training certification for the relevant process area
- Responsible for effectiveness of process controls & efficiency and achievement of overall process competitiveness
- Best Practices sharing cross accounts within the process area
- Implements customer satisfaction programs to ensure services are on a continuous improvement plan to reduce cycle time, defect elimination, and improved time to delivery
- Ensures that ABC (cost and productivity) is planned and targets are met. Driving ABC calls on geo/global levels
- Supports change management for processes for the geo/account
Education
Education
Bachelor’s Degree in Customer Satisfaction
Bachelor’s Degree in Customer Satisfaction
Ball State University
Bachelor’s Degree in Customer Satisfaction
Skills
Skills
- Exceptionally good listening and relationship management skills
- HR experience and HR Certification a strong
- Working Knowledge of SharePoint and managing project documentation
- Proven experience in leveraging technology to enable new and/or enhanced business processes
- Six Sigma or Lean Certification/Belt
- Project management skills — demonstrated experience in managing large teams with multiple streams of work
- Strategic change skills – techniques in working with people such as business readiness, stakeholder management & leadership alignment, etc
- 5 or more years of program and project management experience utilizing proven technologies while incorporating process improvement techniques, (e.g., Change Management, IT Methodologies(SDLC), Process Innovation(Lean six sigma), etc.)
- Results oriented and leverages metrics to make decisions
- Business Case Development experience
15 HR Management resume templates
Read our complete resume writing guides
1
Director, Project Portfolio Management HR Resume Examples & Samples
- The identification and overall management of a portfolio of initiatives in partnership with each HR Business Partner area. These will be strategically aligned and business focused
- Partnering with HR business leads to drive or advise on initiative execution to ensure the organization delivers and realizes the business value. Managing Programs and Projects, as needed, from conception through implementation
- In partnership with HR Business Partner area, oversee and report on the overall health of all initiatives including scope, risk and quality management, timeliness, financial stewardship, capacity, etc
- Establish or advise clients on the right project team structures, including sponsorship, leadership, SME’s and business partners such as Finance, IT, EI, etc
- Ensure benefit case is clearly articulated, including both financial and non-financial goals and that the organization delivers the intended business value
- Interact with stakeholders of all levels including senior management to create compelling vision, drive change and influence decision making
- Identify opportunities to drive efficiencies that help HR Business Partners work more effectively with their clients
- Partner with HR areas to drive leading practices and introduce new approaches to managing change initiatives
- Promote and utilize standards in regards to program management and continuous improvement methodologies, tools, templates, etc
- Leverage the use of external third party resources such as benchmarks, white-papers, etc
- 10 or more years of overall experience
- 5 or more years of program and project management experience utilizing proven technologies while incorporating process improvement techniques, (e.g., Change Management, IT Methodologies(SDLC), Process Innovation(Lean six sigma), etc.)
- Project management skills — demonstrated experience in managing large teams with multiple streams of work
- Strategic change skills – techniques in working with people such as business readiness, stakeholder management & leadership alignment, etc
- Proven experience in leveraging technology to enable new and/or enhanced business processes
- Working Knowledge of SharePoint and managing project documentation
- PMP or Project Management Certification Preferred
- Strategic Change Certification Preferred
- Six Sigma or Lean Certification/Belt a plus
- HR experience and HR Certification a strong plus
- Results oriented and leverages metrics to make decisions
- Business Case Development experience
- Skillful in Planning, problem solving and multi-tasking
- Proven team building skills
- Exceptionally good listening and relationship management skills
2
HR Security Management Specialist With Sound English & German Resume Examples & Samples
- Maintenance of all core HRIS Security modules and their access type
- Understand and resolve security access problems in the PeopleSoft various environments
- Provide professional and kind customer service on an international level
- Ensure that access related Security requirements are resolved in a timely manner and that procedures are followed to keep strong data access integrity and control
- Maintain complete and accurate documentation for access requests
- Responsible for assisting in continuing to improve processes and procedures to comply with legal requirements, audit finding and HR related policies and procedures
3
Head, HR Portfolio Management Resume Examples & Samples
- Manages performance through established performance measurement tools and promotes reward and recognition of top talent
- Coaches and mentors direct reports on an informal but ongoing basis, promoting innovative methods to get the work done and implementing best practices
- Establishes succession plan for key positions
- Undergraduate Degree and/or equivalent experience
- Expert Knowledge of HR systems and products (HRIS, Payroll, Talent Management, Recruitment, Learning, Compensation, Analytics)
- Strong Strategy building, Technology/Business planning and Financial Acumen
- Experience in dealing with executive and senior executives
- Expert presentation skills (preparing material and presentation)
- Good knowledge of Business case creation, Finance, Procurement and Legal processes required for SOW and Contracts
- IT and Operations Management experience an asset
- Project/Program/Portfolio Management experience. Project management credentials (PMP) an asset
- Working knowledge of vendor management practices for both onshore and offshore work
- HR systems and vendor knowledge (SAP, SuccessFactors)
- Strategy and Planning
- Portfolio and People Management
- Project and Program Management knowledge
- People Development
- Service/Business Process optimization
- Simplification and Efficiency
- Strategic Orientation
- Service Provider Mindset orientation
- Collaboration, Building partnerships with Stakeholders
- Production and Operations Support
4
HR Change Management Specialist Resume Examples & Samples
- Change Management- experience with large-scale organizational change efforts and a solid understanding of how people go through a change and the change process; experience and knowledge of change management principles, methodologies and tools
- Familiarity with project management approaches, tools and phases of the project lifecycle
- Affinity to large scale HRIT projects a plus
- Competency Skills: flexible and adaptable; able to work in ambiguous situations, resilient and tenacious with a propensity to persevere; highly organized with a natural inclination for planning and problem solving; must be a team player and able to work collaboratively with and through others; ability to establish and maintain strong relationships, influence others and move toward a common vision or goal; able to work effectively at all levels in an organization; excellent active listening skills and communication skill (written and verbal in English, German a plus); ability to clearly articulate messages to a variety of audiences
- Experience in HR and / or change management certification would be a plus
5
HR Knowledge Management Senior Analyst Resume Examples & Samples
- Partner with Pearson and SI partner leads on creation of knowledge assets and any additionally required HR Operations content
- Work with the content owners/SME’s to ensure that knowledge assets are up-to-date, including portal content; serve as point of contact for each HR Services functional area for knowledge or training content refresh needs (e.g. process changes)
- Collaborate with the HR Shared Services leadership team to develop and maintain the Knowledge/Content/Solution strategy
- Previous experience working with ServiceNow Knowledge Management application (2.0, Eureka, Dublin etc…)
- Experience with ServiceNow Reporting, able to build and customise reports
- ITIL foundation Certified (Desirable but not essential) or able to demonstrate understanding of ITIL processes and best practices
- Experience across core HR functions (e.g. Compensation, Benefits, Performance Management, etc.) with specific experience in the creation of HR work instructions, process guides and other templates/procedures/forms
- Understanding of the operations of an international HR shared service centre environment
- Proven ability to work within tight timelines
- Think critically, to recognize/anticipate a problem (technical, operational, process, organizational), and to identify and implement best solutions in a timely manner
6
HR Project & Program Management Lead Resume Examples & Samples
- Assist with various annual planning processes and programs such as merit and stock focal planning, benefits annual open enrollment, etc. This may include aligning partners and sponsors, managing materials and distribution, auditing and updating communications
- Support or lead various ad hoc projects both within and outside core functional or geo group
- Drive continuous improvement by assisting in efforts to develop or scale processes, improve information flow and communications
- Conduct regular reviews of current processes; fully develop suggestions for improvements to maximize value of resources
- Ensure our metrics and analytics are produced and are aligned to the strategic goals of the organization. Generate, manipulate, and analyze complex data sets. Use data to facilitate change and communicate recommendations
- Create, analyze, and maintain surveys and survey data for multiple initiatives
- Build relationships across the organization, engaging often to understand the current challenges and future goals
7
HR Business Management Administrator Resume Examples & Samples
- Managing the update, maintenance, and use of the HR Knowledge Repository
- Coordinate User Access Management activities for HR systems
- Generate HR reports including service feedback and process improvement status
- Assist with coordination of key HR projects and processes
- Respond to day-to-day queries, assist staff as required and escalate issues as appropriate
- Perform other tasks as required by the business
- The ability to work as part of a team and independently
- A flexible approach and ability to comfortably work within a fast-paced, dynamic environment
- The ability to multi-task, prioritize and demonstrate strong time management skills
- Excellent attention to detail and quality focus
- High level of competence in Microsoft Office; proven experience using MS SharePoint for knowledge management
8
Servicenow Developer for HR Case Management Resume Examples & Samples
- Analyzes and documents clear concise, detailed technical design
- Prepares business cases or change requests as required; documenting current state and future requirements, identifying risks and mitigation and cost vs. benefits details
- Assists in the creation and maintenance of user documentation and user training materials for Contact Center technology
- Shares knowledge and best practices with colleagues in other countries/regions in order to achieve alignment, efficiencies and discover opportunities and solutions
- Builds and manages strong working relationship with country/regional stakeholders, Talent Team, HR Projects and IT Services Supports and maintains change, configuration and release management plans working directly with the Product Support leader to ensure effective delivery of changes according to business need
- Works closely with the vendor to identify vendor release opportunities and impacts, facilitates release meetings and tracks release activities
- Coordinates release delivery working with the assigned project manager who will ensure communications to stakeholders
- Validates that all change request records have required documentation and elements to effectively assess risk and impact
- Tracks and schedules changes to minimize collisions of planned activities and required resources
- Ensures deployment tasks and dependencies are accounted for in release schedules
- Ensures communication of planned environment outages to key stakeholders, confirms when environments are back online within the designated times
- Ensures prioritized fixes are moving to the production environment; works with Design & Deployment team to confirm business impact when dates need to be adjusted
- Ability to assess strategic technology choices and understand deployment consequences
- Ability to assess complex deployment and project risks and give appropriate guidance to leadership
- Ability to think broadly regarding stakeholder impacts
- Ability to think more broadly than the individual deployment
- Ability to make decisions on their own to complete tasks
- 8 – 10 years of relevant experience managing and coordinating system enhancements and continuous improvement preferably gained utilizing cloud based HR technology
- Sound judgment and tact
- Technical knowledge of ServiceNow technology; Certified Developer certification preferred
- Demonstrated experience of complex technology environments
- Ability to analyze complex issues and deliver pragmatic solutions
- An overall understanding of the business objectives of service lines and Core Business Services departments
9
HR Knowledge Management Lead Resume Examples & Samples
- Develop a knowledge management strategy including governance and framework – from ownership, roles & responsibilities, effectiveness measures through to formalised change and maintenance mechanisms
- Ensure content from a client's perspective is easy to find, simple, relevant and easy to consume so it supports our client experience goals
- Put tools and systems in place to monitor and measure the effectiveness of content and using analytics to pinpoint actions that enhance content and results
- Drive a knowledge management culture within HR so that there is an understanding across the organisation of its value and roles people play, including education and training
- Coordinate and manage the offshore knowledge management support team in providing monitoring, regular reviews and services to HR teams
- Using analytics, feedback, and the voice of the customer, to respond to changing demand and trigger real time content
- Partner with the HR Client Experience Manager, develop the marketing and communications around the HR portal and content to increase utilisation by all our clients globally
- Partner with the HR Client Experience Manager to evolve the end to end HR client experience
10
HR Records Management Specialist Resume Examples & Samples
- Communicates with other associates, leaders, Humana Legal and the external customers for the purpose of providing information and assistance concerning employment records and related legal requirements
- Develops a wide variety of written materials for the purpose of documenting activities, providing written reference and/or conveying information
- Interprets employment records, references, and employment regulations for the purpose of ensuring compliance with regulatory requirements
- Maintains automated call management system for the purpose of ensuring the accuracy of information
- Maintains manual and electronic documents, files and records (e.g. employment records, new hire/term associate listings, etc) for the purpose of providing accurate information in compliance with established processes
- Monitors newly hired associates (via The Welcome Center) for the purpose of ensuring efficient processing of Form I-9 employment authorization and adhering to legal and/or administrative requirements; US Immigration laws
- Researches information required to manage assignments including reviewing relevant policies and current processes/procedures for the purpose of ensuring compliance with legislative requirements, securing general information for responding to requests from associates and/or various external parties
- Respond to inquiries from a variety of internal and external sources for the purpose of resolving problems, providing information and/or referring to appropriate department and/or identifying the relevant issue and recommending or implementing a remediation plan
- Supervises Humana’s Records Retention Program for the purpose of ensuring compliance with established guidelines and procedures. Provide guidance regarding general records management. Maintain, review and update policies, procedures, guidelines, e-recordkeeping, retention & disposition schedules, legal hold lists and other aspects of record management
- Processes documents, data and materials for the purpose of disseminating information to appropriate parties and inputting data
- Participates in meetings that involve HR Core Services for the purpose of developing recommendations and/or supporting other staff
- Performs record keeping and clerical functions (i.e. copying, faxing, data input, telephone, etc) for the purpose of supporting the needs of HR Core Services
- Supports the HR Records Leader for the purpose of assisting in the performance of their work activities
- Performs other related duties as assigned for the purpose of ensuring the efficient and effective functioning of the HR Core Services organization
- Brings experience planning and managing projects, is organized and accurate
- Has knowledge utilizing Microsoft Word & Excel
- Has experience preparing and maintaining accurate records
- Must have basic math skills, including knowledge of using percents and/or ratios
- Has the ability to read technical information, compose a variety of documents and solve practical problems
- Has an understanding of human resource practices, policies and regulations & laws related to employment record keeping
- Excellent grammar (punctuation, spelling, vocabulary)
- Has the ability to problem solve, analyze issues and create written responses
- Has the ability to multitask, work in a team atmosphere and handle confidential and highly sensitive items
11
HR Specialist, Transaction Management Resume Examples & Samples
- Responds to and executes employee transactions accurately and within SLA
- Education Level: High School or Equivalent, Bachelor's degree in business preferred
- 0 3 years of related experience in payroll, HRIS, HR Shared Services or as an HR Generalist
- Exceptional time management, organization and customer service skills
12
Office Management & HR Resume Examples & Samples
- Assistant to COO
- Assisting with writing and distributing contracts and letters, both templates and ad hoc letters
- Assisting HR with administrating applications
- Attending and representing the company at job fairs, graduation shows and VFX events when required
- Reporting vacation, sickness and overtime hours
- Receptionist work, answering the phone
- Maintaining the condition of the office and arranging for necessary repairs
- Manage the company’s petty cash, recording office expenditure and managing office supplies
- Reviewing and updating health and safety policies
- Guide cleaning personnel, solve open issues concerning facility management
- Excellent writing and communication skills in German a must
- Good writing and communication skills in English required
- High level of attention to detail, thoroughness and accuracy
- Excellent Microsoft Excel and Word skills
- Knowledge of Mac OSX, File Maker and Shotgun (our production database) is a big plus
13
HR Management & Payroll Systems Apps Dev Group Manager Resume Examples & Samples
- Manage multiple development teams across multiple regions
- Builds talent and teams for Citi by creating a culture of meritocracy and transparency, and
- 15 Years progressive experience in building and leading high performing team with a proven track record of working with diverse teams across countries and business lines. Strong team building background and able to manage at all levels
- Extensive experience in working with and managing Human Capital Management enterprise applications including PeopleSoft product knowledge
- Experience working on both the technology and business side and has a strong client focus and process awareness. Strong track record of building solid client relationships
- Proven experience in delivering high quality solutions in a large, highly dynamic organization often under challenging timelines
- Strong technical background in and history of successfully building a functionally rich , high performance and fault tolerant applications, including extensive experience with PeopleSoft application development tools
- Extensive experience is UXD (user experience design) with a focus on transactional self service solutions
- Strong skills in Program/Project Management, interpersonal relationships, negotiation and influencing skill as well as communications skills (written and verbal)
14
HR Project Management Supervising Associate Resume Examples & Samples
- Analyze the workflow of operations, and suggest improvements
- Explain difficult issues to establish consensus. Communicate issues and status reports to supervisor and/or stakeholders
- In-depth experience and knowledge of project management practices and tools
- Good knowledge of change management principles
- A minimum of 5-7 years progressive work experience
15
HR Specialist, Transactional Management Resume Examples & Samples
- Process File digitization requests accurately and timely
- Utilizes Case management system to document details of all inquiries/transactions
- Other duties and responsibilities as assigned
- Ensures a high degree of confidentiality as well as exceptional customer service
- Maintains regular, consistent and punctual attendance. Must be able to work variable schedule(s) and overtime as necessary
- 1 3 years of related experience in payroll, HRIS, HR Shared Services or as an HR Generalist
- Exceptional verbal, written and interpersonal communication skills
16
HR Specialist Employee Lifecycle Management With Italian Resume Examples & Samples
- Previous experience in HR Shared Services for a global company
- Proactive way of working with a strong "can do" attitude
- Strong user knowledge of Microsoft Office
17
HR Process Leader for Contact Center & Employment Data Management Resume Examples & Samples
- Works with the Global DPL in the process area to define & develop process strategy and tools
- Works with the respective senior Ops Manager in terms of execution of the above in the process area
- Support Sales/Solution Architects/ Geo Solution manager and HR Centre Lead on new opportunities
- Establishes plans to achieve continuous improvement “CI” commitments and targets for the process, cross-accounts. Follow up on plans and execution
- Responsible for effectiveness of process controls & efficiency and achievement of overall process competitiveness
- Accountable for the respective process responsibilities at the Geography level
- Conducts process checks to ensure consistent execution of processes across accounts
- Supports change management for processes for the geo/account
- Process standardization and improvements
- Training certification for the relevant process area
- Business Controls definition and compliance
- Ensures that ABC (cost and productivity) is planned and targets are met. Driving ABC calls on geo/global levels
- Best Practices sharing cross accounts within the process area
- Driving standardization in the give process area, cross-accounts
- Beyond SLA (understand from accounts Delivery Project Executive “ DPE” what is not reflected in the SLAs)
- Interlock with Solutions and Transitions
- Process Change Request (sign off on PCRs that are non business standard)
- Review and support severity issues from process perspective
- Support client visits at the respective Geography center(s)
- Identifies areas where continuous improvement can be applied and takes the initiative to develop and recommend modifications to processes and procedures
- Implements customer satisfaction programs to ensure services are on a continuous improvement plan to reduce cycle time, defect elimination, and improved time to delivery
- Provides leadership to service delivery team for delivery financial/cost management by ensuring resource commitments are met, continuous productivity initiatives are implemented, and creative cost reduction solutions are identified and implemented
- Strong Experience in HR Contact Center & Employment Data Management processes
- Business acumen and basic/advanced financial knowledge/experience
- Ability to work under pressure - Cope with stressors and demands that are associated with the job and/or the work environment so that acceptable and defined levels of performance and overall contribution are maintained
- Work in areas which adhere to state and federal regulatory standards, or where no such standards exist, to nationally accepted guidelines; i.e., dust, fumes, physical and chemical agents
- Establish and maintain positive work relationships with peers, management, and customers, displaying willingness to understand diverse points of view; learn and apply new equipment and tools within an acceptable timeframe; and assume ownership of assignments, completing commitments on time
18
HR Specialist Travel & Expenses Management With Dutch Resume Examples & Samples
- Maintain good data quality in HR systems related to Travel and provide on-demand reports related to all Travel processes
- Deliver best in class HR Service support to HR communities, business managers and employees, oversee accurate and timely processing of information with all stakeholders and execute Travel processes according to the defined Service Level Agreements
- Bachelor's degree and minimum 2 years of relevant experience
19
HR Project Management Speciali Resume Examples & Samples
- Strong working knowledge of MS Excel, Word, PowerPoint, Project
- Fluent in speaking, reading and writing English
- PMI certification
- Working knowledge of Visio
- Project management skills, demonstrated initiative, ownership & accountability
- Ability to envision business processes as an end to end system and re-engineer into more efficient and productive workflow
- Demonstrated ability to influence others to meet challenging goals
20
Head of HR EU Operations Project Management Office Resume Examples & Samples
- Lead and develop a team of PMs, anticipate needs and skill requirements to make evolve the team to answer always faster and better the needs of the business
- Build and maintain successful partnerships with the EU HR team, HR stakeholders and key business sponsors across the EU and worldwide Ops network
- Alongside the EU HR Ops Director identify the key strategic initiatives for EU and by country, ensure prioritization and allocation of adequate resources
- Direct, support and coach project(s) leads and team members to ensure that all agreed strategic projects are delivering agreed results on time and in budget, maintaining a high pace and quality of delivery. Focus areas include key worldwide HR Ops projects, HR process improvements activities, HR analytics, HR optimization, organizational design and capability
- Work alongside the EU HR Ops team and North America Ops to ensure alignment and leverage of key strategic initiatives
- Maintain the relationship with internal/external parties to maximise team engagement and effective utilization of the best tools available
- Report on the project progress and status
- Assess new initiatives and projects to evaluate how they can support the strategic goals of EU Ops and its growth
- Be an expert in HR industry best practices, constantly understanding the pulse on the new trends and initiatives
- Educated to degree level/ideally a Fellow of Chartered Institute of Personnel and Development or equivalent Master’s degree in HR
- Experience in process improvement projects
- Fluent in other European languages an advantage
21
HR Organizational Management Associate Resume Examples & Samples
- Organizational Management data maintenance
- Organization Management activities within M&A projects
- Quality Management
- Bring suggestions and drive enhancements in the area of service optimization with focus on cross regional cooperation and service quality feedback tracking
- Deployment of new tools, administration and documentation
- Carry out any other duties or projects as requested by the OM data Manager
- 1 - 3 years experience in HR Services
- Basic orientation in organizational management is an advantage
- University degree preferable
- Focus on quality
- Persistence
- Independent work
- Promptness
- Result-driven
- HR process knowledge
- Project work/process improvement skills
- Good communication skills (oral and written) with internal and external parties
- Knowledge and experience of recruiting & other HR systems
22
HR Information Management Associate Resume Examples & Samples
- Proven experience with Business Objects Web Intelligence
- In a consultative manner, gather requirements and data to answer critical questions
- Package information to clearly illustrate progress and opportunities
- Gather, input and manipulate data for complex business and/or financial analysis and reporting purposes
- Validate accuracy of data and assists with report preparation
- Help solve problems and may distribute reports to internal and external audiences
- 3-5 years Business/Reporting Analyst experience required
- Bachelors degree required (technology or analytics discipline preferred)
- Previous experience with Business Objects Web Intelligence or equivalent required
- Proven analytical experience with the ability to develop, analyze, & report at various levels of expertise - from basic to executive reporting
- Highly skilled in Excel (Pivot tables, graphs, VLOOKUP), Word, Power Point, & other Office applications
- Previous experience with Qlikview, Tableau, or Business Objects Dashboard 4.1 desired
- Working knowledge of Microsoft Share Point a plus
- Excellent attention to detail, organizational, written/verbal communication, and prioritization skills require
- Additional preferences: LOB knowledge, Product knowledge, Business processes and procedures knowledge
- Flexibility and accepting of change in priorities adjusting to business needs
23
HR Records Management Clerk Resume Examples & Samples
- Responding to requests regarding HR information and records relating to Canadian Tire Corporation and its subsequent banners while maintaining the utmost discretion with regards to confidentiality and privacy
- Conducting research utilizing various resources to locate and determine the appropriate documents or information that is required
- Maintaining the HR records management process, which includes the maintenance, support and application of proper record keeping and information management standards and policies as well as monitoring of both the on-site and offsite records collections
- Enforcing and evaluating process and procedures on the checking in and out of documentation and make recommendations for improvement as required
- Communicating and administering the HR records management procedures to all end users
- Identifying issues and inefficiencies of departmental processes and identify areas for improvement
- Validating new additions to the HR records collection using established quality control procedures to verify completeness/thoroughness of the records
- Processing incoming information according to HRMS Operations procedures to meet compliance requirements
- Supporting the imaging activities for HR records management as required and assist in making recommendations on the continuous improvement and streamlining of the process
- Performing file maintenance tasks to maintain the data integrity of the records and information repository. Annually identify which files need to be culled and sent offsite or deactivated
- Administering storage and disposition procedures for inactive records by coordinating the transfer of records to and from off-site approved records storage locations
24
HR Information Management Analyst Resume Examples & Samples
- Coordinate the development of new HR applications/ system enhancement in the form of transforming user requirement into proposed design, testing the prototype and prepare for the implementation
- Support and maintaining the existing HR applications or interfaces to other systems in order to have stable, accurate and yet effective – efficient HR Information Systems
- Drive and/or support on-going end-to-end HR system improvement project, track progress and measure efficiency gain results
- Document all the project materials from Project Initialization to Project Post Go-Live Support as standard Project Management in order to meet audit standard, prepare user learning and support purposes Serve as the trainer to transfer knowledge for Support activities especially during hyper care period, end user training as part of Go Live preparation
- Provide regular report to HR department team as well to others departments related with employee data
- Minimum SG 05 currently
- At least has worked for 1 year in current job position
- Hold a minimum Bachelor Degree (S1) majoring in Information System and/or Information Technology and/or equivalent educational background with minimum GPA 3.00
- Fluent in English, both oral & written
- Process knowledge and skills in SQL Programming and MS-Excel Macro
- Quick learner of new software technology, knowledgeable in Global ERP software and HR business processes is an advantage
- Having the ability to analyze and solve problems, create project documentation such as functional specification and test plan, perform system test and user acceptance test
- Excellent coordination, analytical, and communication skills
- Focus on details and accuracy in deliverables
25
HR Service Management Lead Resume Examples & Samples
- Take the lead in major incidents to enable country leads to focus on business as usual operations
- Maintain operational risk logs, perform internal checks / audits and reporting against these and escalating as required
- Partner with country leads and project managers to carry out due diligence when taking on new processes and resources
- Support business continuity reviews, ensuring documentation is kept up to date and regular exercises to test the plan
- Act upon Voice of the Customer reviews , analyse trends and develop action plans to align services to customer needs
- HR experience in multi-site environment
- Experience of working in a shared services HR model
- SLA & KPI development and reporting experience
26
HR Service Management Specialist Resume Examples & Samples
- Support the development of frustration free Associate processes by questioning and challenging, at all times driving to the desired end state and ensuring the voice of the customer is reflected in everything that we do
- Support the development of SLAs and KPIs and their reporting capability, providing actionable analysis to key stakeholders. Adjusting as required based upon demands of the EU HR Svcs in country lead and their key stakeholders
- Contribute to drive regular quality reviews and audits, ensuring findings and actions are documented and tracked
- Produce regional and local reports as required both quantitative and qualitative (eg VOC output / analysis) on a pre-determined schedule
- 3-5+ years of HR or relevant experience
- Educated to graduate level
27
Lead Employee HR Management Specialist Resume Examples & Samples
- Bachelor's Degree in Business, Organizational Development, Labor Relations, Human Resources, or a related field from an accredited university or college
- Minimum of 5 years experience in the Human Resources or related functions
- Minimum of 2 years of experience working in an HR specialty area (GME, Immigration, Staffing, Payroll/Benefits, etc.)
- Master’s Degree in Human Resources
- Experience working with IT and/or Digital clients
- Experience working with teams that function within the SCRUM or Agile methodologies
- PHR / SPHR certification
28
HR Junior Management Program Resume Examples & Samples
- Master’s degree in Business Studies/Economics, ideally specializing in HR
- Fluent in German and English language
- Open minded to work in other Departments as well as HR
- First working experiences, preferably through internships in the HR sector
- Passion for our products
- A talented communicator and a team player with a passion for change management and cultural transformation
29
Employee HR Management Resume Examples & Samples
- Provide dedicated guidance and coaching to multiple business managers and employees within a complex business environment, including supporting multiple matrixed organizations and union relations with specific focus on: employee advocacy/engagement, HR fundamentals and process training, employee relations management, performance management, career development, talent assessment, acquisition and retention and workplace investigations as appropriate
- Provide employees and managers with an available first point of contact for questions and guidance on fundamental HR topics and issues; escalates concerns beyond their scope to HR Business Partners and/or Senior EHRM ; navigates employees and manager to HR Services when it is the more appropriate resource
- Partner with HR Business Partners, Senior EHRMs and O&TD professionals to execute business-specific HR strategies
- Bachelor's degree from an accredited university or college (major in HR, Legal, Economics preferred)
- Minimum of 5 years professional work experience in the HR function
- Previous roles as HR specialist/generalist roles supporting Global Supply Chain client group
- Other HR roles with responsibilities such as recruiting, training, compensation, benefits, employee development or performance management are considered a plus
- High proficiency in English
- Expertise in MS Office, particularly with tools that accelerate productivity (e.g. formulas and pivot table)
- Ability to coordinate several projects simultaneously
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Retail HR Change Management Senior Manager Resume Examples & Samples
- Use analytics tools to understand client performance and benchmark against industry leader
- Create and present content for executive presentations
- Minimum 5 years of experience
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HR Business Management Administrator Resume Examples & Samples
- HR knowledge management
- Project management and process improvement
- Regional operations and HR coordination support
- Talent pool and resource management
- Global benefits governance
- Vendor management
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or Team Leader HR Case Management Resume Examples & Samples
- Motivate, lead and develop a team for the delivery of the HR Case Management service for SSCL Police Client
- Working as part of the management team, you will deliver the HR case management service to meet quality, time, satisfaction and costs
- Liaising and working closely with the onsite Case Management team in London to deliver a high quality professional compliant HR Case Management service
- Supporting HR Case Managers and HR Advisors working with client to achieve effective outcomes
- Ensure that the agreed processes, standards, policies, timescales and quality control are designed to achieve SLA, compliance and customer satisfaction
- Effectively manage issues and complaints raised by customers and clients in relation to HR Case Management
- Develop and maintain effective relationships with customers, clients, colleagues, team members and suppliers
- HR professional with significant specialist experience in HR Case Management
- Recognised as a HR manager who creates, builds and maintains high performing engaged teams
- HR manager providing risk based advice with sound judgment and business focuses outcomes
- Experience of building and maintaining relationships with a range of stakeholders at all levels/ranks
- Highly developed influencing and communication skill
- A coaching and mentoring approach which develops team capability and engagement
- Ability to organise work to meet deadlines and achieve high standards effectively addressing any performance issues
- Experience of successfully delivering client projects and change
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Professional Development Program HR Management Associate Resume Examples & Samples
- US citizenship
- Completion of a Bachelor's degree or higher within one year from date of hire from accredited institution
- Must have a GPA of 3.3 or higher
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HR Project Management & Planning Operations Rep Resume Examples & Samples
- Experience in reporting and/or metrics development
- Experienced with MS Excel for data manipulation and reporting
- Proficient in Microsoft Word, Project, Visio, and other basic software applications
- Capable of managing multiple tasks simultaneously in an extremely dynamic environment
- Previous experience in coordinating with Project Managers for the delivery of projects
- Solid organizational skills including attention to detail and multitasking skills
- 3) Develops, inspects, mines, transforms, and models data to raise productivity and improve decision making
- 4) Maintains analytical systems, verifies the accuracy of the data and acts as liaison within the business unit
- 5) Work with the teams to generate solutions to PP&B business challenges
- 6) Facilitates internal and cross-program teams to develop standard operating procedures, technology tools, and/or training to ensure mission objectives are met
- 7) Document standard operating procedures and coordinates the verification, approval, and processing of document revisions
- 7) Oversee the status of outstanding work within personnel, payroll and benefits and ensure facilitation of cross-functional collaboration and leadership in support of customer deliverables
- 9) Drive process improvements, efficiencies and automation to enhance productivity and transactional work performed
- 10) Monitor the assessment of personnel, payroll and benefits functions and develop solutions to meet productivity, quality and client satisfaction goals/objectives
- 11) Monitor the assessment of project issues and develop solutions to meet productivity, quality and client satisfaction goals/objectives
- 12) Provide coaching and training on various operational areas within personnel, benefits and payroll functions
- 13) Support the Personnel, Payroll and Benefits Program Manager/Deputy
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Manager of HR Management Support Mitsubishi Fuso Resume Examples & Samples
- Administrative and supporting role in HR
- Gives recommendations and advices to offices on HR procedures, applications and HR
- Knowledge in HR life cycle (recruiting, employment rules, evaluation, development)
- Social insurance and labor law
- Facilitation/consultation skill
- English level :Business
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Administrator HR Organizational Management Resume Examples & Samples
- Actively contribute towards achieving set performance targets, benchmarks and KPIs by focusing on maintaining up-to-date, accurate and timely data in 1SAP
- Ensure the execution of Organisation Changes and transactional processing requests are managed in accordance with relevant Group Level Documents, enterprise business rules and data policies and standards, and are executed on time, accurately and within defined Service Level Agreements
- Develop conceptual understanding of Group Level Documents, Organisation Design Principles, Master Data Standards and relevant policies
- Escalate critical and/or complex Master Data queries to the appropriate parties (which may include the Manager Governance, Specialist Governance Organisation Design and Functional Design Owners / Authors)
- Contributes to maintaining a culture of innovation, learning and development and continuous improvement; a Step-Up culture
- Recommend improvement initiatives in existing processes, practices and systems
- Execute all Organisation Changes in accordance with the ARIS process on the days specified in the Operational Plan
- Proficient in BHP Billiton Organisation Design principles and preferably (though not mandatory) have exposure to HR Master Data Management
- Strong understanding of BHP Billiton 1SAP (HR) processes and systems
- Previous experience using reporting tools such as Business Information Warehouse and Microsoft Excel is an added advantage
- Microsoft suite (*Excel, *PowerPoint)
- Strong communication skills including problem-solving abilities
- Demonstrated written and oral English language proficiency
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Data Architect for the HR Global Data Management Team Resume Examples & Samples
- Building relationships with business SMEs and stakeholders to understand their data landscape and business priorities
- Consulting on the necessary data architecture, elaborating the requirements, business KPIs and other reporting or analytical outputs
- Experience with the analysis and design of Data Warehouse, BI, Data Analytics or complex Data Migration solutions, ETL automation
- Experience of analyzing and designing multiple aspects of the data solution including source systems, ETL routines, resolving DQ issues, relational and dimensional models (conceptual and logical), developing the reporting or analytics layers
- Experience in designing Solution Architecture and equally hands-on development
- Background experience of several of the following
- Data stores such as Oracle, SQL Server, SAS and Hadoop
- Extract, Transform and Load (ETL)/Data Management/Data Quality Management tools
- A strong element of creativity to shape innovative solutions combined with architectural design experience in order to develop a workable solution
- Ability to identify and control both technical and project risks and facilitate issue resolution, liaising with the Project or Delivery Managers within our own or client organizations
- Good understanding of how application, data, infrastructure and network design combine to achieve high performance, availability, resilience and scalability of solutions
- In-depth experience in data modeling, experience with business intelligence systems (dimensional modeling), data mining, predictive analytics and relevant industry experience
- BI and reporting tools like QlikView ,Tableau , Business Objects and SSRS
- R and Python
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HR Document Management Administrator Resume Examples & Samples
- Collects, scans and stores physical records / documents
- Manages access and circulates physical records / documents
- Tracks and restore circulated physical records / documents
- Manages retention / deletion of physical records / documents
- Applies relevant document retention and data privacy legislative requirements
- Performs master shopper activities for HR, including consolidating, centralising, and facilitating shopping activities
- Provides the point of contact between HR and procurement, and ensuring compliance to policy
- Expertise in compliance and controls
- Experience in document management
- Experience of working in a shared service organisation preferred
- Experience of using document management related technologies such as document management systems, scanning solutions, archiving solutions
- Experience of working with case management system General understanding of HR processes
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HR Change Management Project Leader Resume Examples & Samples
- Liaising with all Boost work packages to push for and gather change and skill evolution needs in full cooperation with respective HRBPs,
- Degree from an engineering school (or equivalent),
- At least 10 years of experience in a position with similar responsibilities (Business Improvement, Change Management),
- Strong interpersonal and communication skills, to be able to interact at high level,
- Very good analysis and synthesis skills. Good management of priorities,
- Advanced level of English and negotiation level of French
40
HR Management Support Consultant Resume Examples & Samples
- 5) Workplace Investigations
- Demonstrated knowledge of legal practices and precedents and how to apply employment law to workplace issues
- Knowledge of HR fundamentals such as benefits, compensation, staffing, employee relations, diversity and inclusion, training and development
- Demonstrated experience in applying performance management practices
- Demonstrated ability to consult effectively and independently with all levels of a diverse organization
- Demonstrated ability to influence, collaborate, reach agreement and secure results in such a way that business objectives are met while preserving relationships
- Ability to work in a team environment while managing and executing tasks with multiple conflicting priorities
- Demonstrated knowledge of project management fundamentals
- Experience in diversity and inclusion
- Experience as a people manager
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HR Information Management Analyst Resume Examples & Samples
- Fresh graduate and professional welcome to apply
- Possess knowledge and skills in SQL Programming and MS-Excel Macro
- Excellent coordination, analytical and communication skills
42
HR Management Partner Resume Examples & Samples
- Support people managers with their growth and development to help them become more effective leaders and managers
- People Programs support: consult and advise managers in support of Company Wide and or local People Programs
- 5 or more years of HR Generalist experience with direct client support and management coaching experience
- Knowledge of U.S. employment laws and practices
- Demonstrated competence in the various HR functional areas: compensation; consulting/coaching; leadership development, etc
- Ability to leverage change management/organizational initiatives
- Thrives in an unstructured environment and requires minimal supervision
- HR Certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred
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Administrator HR Enquiry Management Resume Examples & Samples
- Have an overriding commitment to health, safety and environment responsibility and to sustainable development
- Experience in dealing with a wide range of stakeholders via phone, email or text is essential, preferably in a contact centre environment
- Experience in HR and payroll processes within a multinational corporation will be highly regarded
- Ability to understand customer or user requirements to solve problems
- Experience in working with a case management system and/or SAP will be highly desired
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HR Service Management Manager Resume Examples & Samples
- Support the development of frustration free Associate processes by questioning and challenging, at all times driving to the desired end state and ensuring the Voice of the Customer (VOC) is reflected in everything that we do
- Support the development of SLAs and KPIs and their reporting capability, providing actionable analysis to key stakeholders and the wider HR Services global team. Adjusting as required based upon demands of the APAC HR Services in country leads and their key stakeholders
- Take the lead in major incidents to enable HR Service country leads to focus on business as usual operations
- Lead and drive business transformation initiatives and ongoing process improvement in the Human Resources processes
- Maintain a framework with regard to operational risks, actioning internal checks / audits and reporting against these and escalating as required. Maintain operational risk logs, perform internal checks / audits and reporting against these and escalating as required. Working closely with the global lead as required
- Partner with HR Service country leads and project managers to carry out due diligence when taking on new processes and resources
- Establish a business continuity framework (and incident management process) by country ensuring documentation is kept up to date and regular exercises to test the framework. Support business continuity reviews, ensuring documentation is kept up to date and regular exercises to test the plan
- Produce regional and local reports as required both quantitative and qualitative (e.g. VOC output / analysis) on a pre-determined schedule
- Act upon VOC reviews, analyze trends and develop action plans to align services to customer needs
- 5+ years of HR Shared Service experience in a fast-paced multi-national environment, preferable in APAC region
- Fluency in both written and spoken English
- Resume that shows steady progression in HR Services for the last 4+ years
- Strong evidence of stretch assignments that are an indication of superior performance in previous roles
- Lean / Six Sigma
- Formal project management qualifications
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Manager of HR Management Support Mitsubishi Fuso Resume Examples & Samples
- Gives recommendations and advices to offices on HR procedures, applications and HR services
- Deliver effective and efficient HR services to other HR departments to maximize efficiency in HR
- Review headcount and position management processes and recommends revisions to
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HR Project Management Resume Examples & Samples
- A College/ Bachelor's Degree in Human Resources or equivalent
- 2 years of (or equivalent) Employee Relations experience gained in either an HR Generalist/HRBP role or Employee Relations
- Willingness and ability to learn quickly
- Proficiency in MS Office Application (Word, Excel, PowerPoint)
- Excellent oral and written communication skills in English
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HR Knowledge Management Lead Resume Examples & Samples
- Carry out and further evolve knowledge management strategy in HR including governance and framework – from ownership, roles & responsibilities, effectiveness measures through to formalized change and maintenance mechanisms
- Ensure content from a client's perspective is easy to find, relevant and easy to consume while contributing towards a client experience that is positive and efficient (including editing content, improving formatting, and optimizing search results)
- Use tools and systems in place to monitor and measure the effectiveness of content and using analytics to pinpoint actions that enhance content and results
- Drive a knowledge management culture within HR to ensure there's an understanding across the organization of its value and roles people play, including education and training
- Manage a team of three people in providing monitoring, regular content reviews and services to HR teams
- Use analytics, feedback, and the voice of the customer, to respond to changing demand and trigger real time content
- Oversee HR Portal to ensure a client friendly and consistent employee experience - develop marketing and communications to increase utilization by all our clients globally
- Previous experience in a HR client / customer experience role in a global organisation
- Have previous HR delivery, advisory or business partnering experience and so understands the HR lifecycle
- Strong written English and communication skills, able to convey messages simply and thoughtfully
- Being a native English speaker would be advantageous
- Collaborative, self-starter with an inquisitive mind-set, needs to have drive and take ownership for delivering
- Proficient with MS PowerPoint and MS Excel. Strong affinity to technology, ability to fully leverage various tools and applications
- Fluent in English, German is an asset
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Lead Employee HR Management Specialist Resume Examples & Samples
- Build and maintain internal network to implement the HR strategy and gain input and ideas. Specifically build relationships with centers of expertise which have or are adopting processes to deliver
- Develop solutions to enhance employee relations and offer employee support to each staff member
- Provide people leaders with internal and external tools and programs to develop people capabilities and skills that drive competitive advantage for the organization. Leverage build, buy, borrow approach
- Identify best practice through the review of previous change projects and evaluate effectiveness of project management and employee engagement/impact
- Create ‘open door’ opportunities for managers and employees to discuss their feelings about the change and provide feedback on the management of the change
- Manage stakeholder relationships by initiating informal discussions to seek their opinions, feedback and hear their concerns
- University degree in Human Resource Management, Business, Psychology or related field
- Strong communication and interpersonal skills to maximize engagement of employees, experience of change management and employee relations
- HR professional knowledge (HR strategy & operating plans, organizational culture, labor law, modern HR thinking)
- Ability to address organization specific structure, culture, norms, politics, stakeholders, decision-making, how thing works and barriers to change, drivers of competitive advantage
- Knowledge or access to regional law in Central Asia, in relevant local and international jurisdictions and what the organization needs to do to mitigate relevant risk
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HR Management Support Consultant Resume Examples & Samples
- 5) Workplace investigations
- Knowledge of legal practices and precedents and how to apply employment law to workplace issues
- Knowledge of HR fundamentals such as benefits, compensation, staffing, employee relations, training and development, diversity and inclusion
- Geographic Location: Santa Clara, California
- Ability to apply performance management practices
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HR Management Resume Examples & Samples
- Contribute to the business strategy by advising leaders to identify, prioritize, and build organizational and workforce capabilities
- Provides guidance on business unit restructures, workforce planning and succession planning
- Actively partner with managers, staff and bargaining unit representatives to address a variety of workplace issues in a strategic way that provides tangible value and identifies opportunities
- Develop ongoing communication and relationship to allow for proactive planning and partnership
- Understand opinions and anticipates needs and concerns; acts as a bridge to help all parties understand each other’s perspective
- Identify trends, develops and monitors programs and results. Support managers in forecasting and planning their staffing needs in line with their department strategy
- Effectively implement the delivery of HR programs, understand all HR Services being developed
- Participate in all team meetings and other projects as assigned. Present development opportunities for other staff
- Collaborate within Harvard Medical School HR as well as with Longwood Medical Area and Harvard University HR colleagues
- Masters preferred. PHR or SPHR certification preferred
- Experience and working knowledge of organizational development and change management
- Expertise in employee relations
- Significant knowledge in regulatory compliance, federal and state laws in multiple human resource disciplines
- Excellent, interpersonal, communication, organizational, and project management skills
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HR Document Management Administrator Resume Examples & Samples
- Preparing HR documents
- Scanning and uploading documents
- Auditing, monitoring and reporting on the progress
- Cooperating with the HR team
- Flagging any inconsistencies/missing files
- Cooperating with technical team in case of tech problem
- Working with an HR system
- Candidates must have completed an NQF Level 4/Grade 12/Matric or equivalent or higher qualification
- Experience working in an administrative role, managing sensitive documents and data would be highly preferred
- Experience working within HR would be beneficial
- HR related qualification is highly desireable
