HR Service Administrator Resume Samples
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HR Service Administrator Resume Samples
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BS
B Senger
Burley
Senger
48691 Herta Heights
Chicago
IL
+1 (555) 823 9471
48691 Herta Heights
Chicago
IL
Phone
p
+1 (555) 823 9471
Experience
Experience
Boston, MA
HR Service Administrator
Boston, MA
Walter, Runolfsdottir and Smith
Boston, MA
HR Service Administrator
- Assistance with for local HR manager and HR functional lead
- Responsible for Legal Change Management and Document Management
- Ensure teamwork and knowledge management by sharing information with colleagues and country process teams
- Acts as a contact point for Managers and employees for all HR Employee Data Management related queries
- Acts as a contact point for Managers and employees for all HR Employment Data Management (EDM) related queries
- Acts as a contact point for Managers and employees for all HR Employee Data Management (EDM) related queries
- Inform your management about any relevant increase/decrease of workload
Chicago, IL
Rrt-HR Service Administrator
Chicago, IL
Emard-Wunsch
Chicago, IL
Rrt-HR Service Administrator
- Document Indexing “Blues” (Planning & Scheduling Team) – Sorting and assignment of correct work queue according to document type information
- Managing Work - Effectively managing one's time and resources to ensure that work is completed efficiently
- Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
- Provides solutions to issues brought up by the contact center according to policy guidelines set
- Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
- Dispatcher (Planning & Scheduling Team) – assignment to practitioner/ processor correct work and volume allocation
present
Detroit, MI
Hungarian HR Service Administrator
Detroit, MI
Casper-Brakus
present
Detroit, MI
Hungarian HR Service Administrator
present
- Perform and document regular compliance testing and quality assurance tests in accordance to the Business Controls guidelines relating to the EDM processes
- Communicate effectively to our customers on HR Transactions policies and processes, providing education where necessary
- Identify trends and areas of improvement and pass recommendations to Specialist Teams or Process Owners
- Enter HR related changes into the HR database and perform relevant data checks verifying that information is complete and correct
- Act as a contact point for Managers and employees for all HR transaction related queries
- Create/Maintain/Delimit Organization Units /positions / Jobs in the HR database
- Carries out any additional project work or duties
Education
Education
Bachelor’s Degree in Psychology
Bachelor’s Degree in Psychology
Ohio University
Bachelor’s Degree in Psychology
Skills
Skills
- Knowledge in computers, including in-depth internet knowledge and working proficiency in Word, Excel, Power Point, Internet and database applications
- Good time management skills and an ability to meet strict deadlines
- Good communication, coordination skills and good team player
- Good knowledge of Windows desktop computer application: Work, Excel, PowerPoint
- Basic IT knowledge
- Ability to handle multiple searches simultaneously
- High level knowledge of German/ French/ Spanish/ Polish/ Croatian/ Hungarian language for the adequate fulfillment of the position
- Knowledge of MS Office applications
- Up-to-date knowledge of Internet, Lotus Notes
- Up-to-date knowledge of ERPs (SAP, JDE)
5 HR Service Administrator resume templates
Read our complete resume writing guides
1
HR Service Administrator Resume Examples & Samples
- Various general HR administrative duties
- Data and materials collection and consolidation
- Assumes additional responsibilities as assigned
- Bachelor or above
- Strong communication skills, CET-6 as minimum
- Ability to multi-tasks
- At least 2 years working experience, having experience in Multinational Company is preferred
- Good knowledge of Windows desktop computer application: Work, Excel, PowerPoint
2
HR Service Administrator Resume Examples & Samples
- Proactive, self-motivated, organized and open-minded
- Good communication, coordination skills and good team player
- Fluent English and Mandarin
- Good excel skills
- Good at time management
- Good at communication and teamwork
3
HR Service Administrator Resume Examples & Samples
- To manage administrative processes according to the process documentations
- Properly and consistently apply HRS registration rules and procedure
- Transfer requests not related to HRS scope to the correct support group
- Follow-up service requests according to the HRS follow-up procedure
- Close the solved service requests and notify the Client about the solution
- Assure the Clients’ satisfaction regarding the services offered
- To maintain an up-to-date knowledge about the services offered
- Keep contact with higher support groups to ensure efficient information flow and high quality service
- University or college degree,
- High level knowledge of English language for the adequate fulfillment of the position
- High level knowledge of German/ French/ Spanish/ Polish/ Croatian/ Hungarian language for the adequate fulfillment of the position
- Knowledge of MS Office applications
- Up-to-date knowledge of Internet, Lotus Notes
- Up-to-date knowledge of ERPs (SAP, JDE)
- Basic IT knowledge
- Experience in HR/customer service is an advantage
- 2-4 years of relevant work experience, extensive knowledge of all HRS processes and demonstrate excellent quality of service
4
HR Service Administrator Resume Examples & Samples
- You will be involved in Sourcing, Screening, Recruitments activity
- You will involved in generate, qualify, and present candidates who are a good fit for the hiring needs of our clients
- Your success will be primarily measured by the number of qualified candidates that you present for the position and the speed in which you do so
- Recruiting experience in a corporate or agency environment
- Knowledge in computers, including in-depth internet knowledge and working proficiency in Word, Excel, Power Point, Internet and database applications
- Experience with a web-based applicant tracking system
- Knowledge of functional recruitment best practices
- Proven interpersonal communication skills (oral/written)
- Solid organization skills
- Demonstrate skill of paying attention
- Adaptability in approach and work style to meet changing demands, circumstances, and fast-paced environments
- Ability to prioritize and meet given deadlines
- Sense of urgency on all tasks and deadlines
- Ability to handle multiple searches simultaneously
- Ability to independently manage a productive workday
- BA/BS or equivalent work experience
- No travel is required for this role
- 3+ years of office experience preferably in a recruiting/staffing environment
- At least 3 years experience in Experience in sourcing,screening & Recruitment
5
HR Service Administrator Resume Examples & Samples
- You will be responsible for scheduling and coordinating interviews including travel, extending offers, generating offer letters, making welcome calls to all applicants prior to their scheduled start date, background variance resolution, data entry and internal/external reporting
- You will work with Recruitment Team members and third party vendors to ensure that all applicants have been processed accurately, expediently, and treated with the utmost professionalism
- Knowledge in Interview Scheduling, Coordinating, Data Management
- Data Management/Excel Knowledge
- 1+ Year
- At least 1 year experience in Interview Scheduling,Coordinating,Data Management
6
HR Service Administrator Resume Examples & Samples
- 1-2 year work experience
- Good English skills both in written and oral
- Skillful use of Excel and Power point software and SQL preferred
- Bachelor or above Degree, financial/audit related major preferred
- Strong ownership, proactive and smart thinking and result driven attitude
7
HR Service Administrator Resume Examples & Samples
- Experience in Interview Scheduling, Coordinating, Data Management
- Proven communication skills
- 1+ Years
8
HR Service Administrator Resume Examples & Samples
- Excellent communication skill
- Should have worked in teams with volume processing
- Chinese simplified: Fluent
9
HR Service Administrator Resume Examples & Samples
- Bachelor or above degree, better if major is Finance/Accounting/HR/English background
- Able to work positively and constructively within the pressurized environment
- Advanced PC skills (Excel, Word, Power Point, DB..)
10
HR Service Administrator Resume Examples & Samples
- Acts as a contact point for Managers and employees for all HR Employee Data Management related queries
- Takes ownership of the resolution of clients’ issues giving guidance
- Communicates effectively to our customers on EDM policies and processes, providing education where necessary
- Supports the HR Specialist Teams (and EMEA country HR) with the administration of policies
- Updates the HR database with certain employee details/detail changes
- Identifies trends and areas for improvement and passes recommendations to Specialist Teams, Process Owners and/or the Team Leader
- Performs and documents regular compliance testing in accordance to the Business Controls guidelines relating to the EDM processes
- Italian: Fluent
11
HR Service Administrator Resume Examples & Samples
- Analysis and resolution of escalations and special requests
- Contribute to DTP updates
- 2-4 years of relevant work experience, extens
12
HR Service Administrator Resume Examples & Samples
- Issue documentation for starters and leavers
- Handle salary advance requests
- Answer employee inquiries via e-mail and phone
- Handle and respond to discrepancies and queries relating to payroll
- Cooperate with 3rd party vendors and the HR team to ensure timely and quality services
- Expertise in Microsoft Excel
- Good time management skills and an ability to meet strict deadlines
- Accuracy and attention to details
- Ability to cooperate efficiently with team members
- Discretion! Payroll Practitioners handle confidential and highly sensitive information
- Experience in using Payroll, HR, or Finance administration tools/systems
- Understanding of ongoing legislative changes which affect payroll
- At least 6 months experience in MS Office
13
HR Service Administrator Resume Examples & Samples
- Above 2-3 year related working experience.N1 with good oral/written Japanese
- Excel enhanced functions and formulas
- Able to work under pressure and meet deadlines
14
HR Service Administrator Resume Examples & Samples
- Acts as a contact point for Managers and employees for all HR EDM related queries
- Keeps process documents
- Is involved in transitions, both in and out, if needed
- Acts in accordance of IBM’s Data Security Guidelines
15
HR Service Administrator Resume Examples & Samples
- Deploy designated programs in accordance with IBM policy and relevant corporate guidelines
- Comply with Roles and Responsibilities and meet relevant Service Level Agreements
- Provide absence cover for the other Administrators
- Deliver a professional, customer focused service in a timely manner
- Follow programs thoroughly and ensure that the customers are responded to their queries in a timely and professional manner
- Maintain total satisfactory Business Control posture and retain auditable documentation to show compliance with program rules (eg eligibility, approvals, exceptions etc)
- Handle day to day issues, concerns. Bring expertise and knowledge in problem solving, setting up new reporting requirements
- Ensure delivery of regular and ad hoc reporting to interested parties (Process Owner if requested) and ensure that all payroll cut-offs are met
- Take on additional tasks assigned by Team Leader or Manager
16
Payroll HR Service Administrator Resume Examples & Samples
- More than 1 year payroll work experience
- Sensitive to data
- Patience and detail oriented is a must
- Bachelor or above degree with HR payroll background is a plus
17
HR Service Administrator Resume Examples & Samples
- Scan paper documents as required
- Upload scanned images to SSC as required
- Maintain local process and procedure documentation
- Scan paper documents from 2015 and transfer
- Perform other HR administrative activities as required and requested by the IBM on-site HR Leader
- Administrate the medical insurance provider including the exchange platform
18
Rrt-edm HR Service Administrator Resume Examples & Samples
- Employee Data Management and Issue Resolution
- Inputs and processes employee data in the HR System to provide accurate and timely information to a variety of HR Services
- Provides services that relies on the processed employee data to meet the demand of the Service Level Agreement (SLA)
- Simple/”Rhythm” Processes may be inclusive of but are not limited to the following
- Document Indexing (Planning & Scheduling Team) – Sorting and assignment of correct work queue according to document type information
- Data Entry “Rhythm” – New Hire, Termination, Employee/Org-initiated transactions, Paper forms, etc
- Workforce Deployment – Employment Verification, Fulfillment Services
- Reporting “Rhythm” – Creation of simple regular/standard reports
19
HR Service Administrator Resume Examples & Samples
- Calculate and process accurate payments to employees ensuring strict deadlines are met,
- Continuously strive to deliver excellence in Customer Service,
- Ensure all payments are duly authorized, correct, and technically compliant,
- Handle overpayment, underpayment cases,
- Manage time and attendance activities (sickness, overtime, maternity/paternity leave etc.),
- Issue documentation for starters and leavers,
- Handle salary advance requests,
- Answer employee inquiries via e-mail and phone,
- Handle and respond to discrepancies and queries relating to payroll,
- Demonstrable administration experience
- Demonstrable experience of using softwares such as MS Excel and Word
- Attention to detail and accuracy in every aspect of the role
20
Rrt-HR Service Administrator Resume Examples & Samples
- Managing Work - Effectively managing one's time and resources to ensure that work is completed efficiently
- Quality Orientation – Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time
- Initiating Action - Taking prompt action to accomplish objectives; taking action to achieve goals beyond what is required; being proactive
- Adaptability – Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures
21
HR Service Administrator Compensation & Benefits Resume Examples & Samples
- Comply with Document of Understanding and meet relevant Service Level Agreements
- Deliver a professional, customer focused service within the SLAs
- Suggest improvements to procedures and processes that enhance quality and efficiency
- Handling of specific queries and investigations regarding the programs via the task id or telephone
- Input and maintain correct information into the relevant tools and databases
- Ensure delivery of regular and ad hoc reporting to interested parties (e.g. EMEA Process Owners, Global Compensation & Benefits, IST, Country Payrolls, HR Partners, etc) and ensure that all payroll cut-offs are met
- Take on additional tasks assigned by the Team Leader/Manager
- Good administrative background in a professional/HR environment
- Some awareness of business controls and audit requirements
- Some organizational skills
- Numeracy skills (including use of spreadsheets and databases)
- Good reporting skills and knowledge of excel
- Operational IT skills (e.g. Intranet, e-mail)
- Good interpersonal skills and the ability to build sufficient networks
- Flexibility in dealing with others in order to achieve win-win solutions
- Good time management with ability to prioritize effectively and to work under own initiative
- A commitment to customer service
- The ability to challenge self to improve work outcomes
- Ability to liaise with professionals at all levels of the organization
22
HR Service Administrator Resume Examples & Samples
- Take ownership of the resolution of callers’ issues, giving guidance and solving problems at the first point of contact whenever possible within the target response time. Refer issues to Case Management SME when unable to resolve personally
- Participate in information sharing with other members of the team. Identify trends and pass recommendations to Case Management SMEs
- Communicate effectively to our customers on HR/Expense tool and usability, as well as on country specific policy and processes, providing education where necessary
23
HR Service Administrator Resume Examples & Samples
- Acts as a contact point for Managers and employees for all HR Employment Data Management (EDM) related queries
- Keeps process documents such as Desktop Procedures and Job Aids updated on a regular bases
- Good computer literacy
- Confident user of MS Office package
- Able to use the relevant HR tools and understands the implications of his/her actions in the systems
- Customer service oriented; high customer relationship skills
- Excellent team skills, able to build and sustain a network of contacts
- Previous HR experience and/or education
24
HR Service Administrator Resume Examples & Samples
- Ownership and responsibility for delivery of Offboarding process tasks according to the defined country process flow and desktop procedures
- Work with various HR tools and deliverables supporting the smooth process delivery and operational capability (e.g. Offboarding tool, country HR systems, SARR/WSARR, etc.), including status tracking
- Consolidate inputs from supporting process owners (e.g. Commissions, Travel, Corporate Cards, IT etc.) and provide input to Payroll for final settlement
- Gain process expertise and resolve routine process-related issues that may arise
- Work closely with country subject matter experts on country-specific processes
- Handle escalations and address delivery execution related issues in a timely manner
- Suggest enhancements and items for improvements in the area of responsibility, to increase efficiency and mitigate any delivery related risks/ process gaps
- Manage & respond to queries from key stakeholders
- Deliver periodic reports & analysis to leadership assessing process performance and adherence to agreed SLAs
- Ensure delivery execution is compliant to Business Controls guidelines
- Process controls compliance is key performance measurement for the individual in this role
- Ensure process documentation is updated based on key updates/improvements to process delivery
25
HR Service Administrator Resume Examples & Samples
- Good in data management
- Good business communication
- MS Excel skills
26
HR Service Administrator Resume Examples & Samples
- Acts as a contact point for Managers and employees for all HR Employee Data Management (EDM) related queries
- Keeps process documents such as DTPs and Job Aids updated on a regular bases
- In a PRG Band 5 position, acts as an SME
- Confident user of MS Office
- Spanish: intermediate
27
HR Service Administrator Resume Examples & Samples
- English: Fluent (for internal communication)
- Polish: Native / Near-native (for client communication)
- Experience with VBA programming, MS Excel reporting
- Experience with the following applications is an advantage: SAP EHP modul, Lotus Notes, Zendesk, Winshuttle, Winauto
- Experience in Java programming in an advantage
- Experiences with Polish payroll system: Koma is an advantage
- Highly developed analytical, solution oriented mindset and systemic thinking
- Fair level of interpersonal skills (empathy, personal relations, teamwork, flexibility, customer oriented, good relationship management)
- Experience in process improvement in SSC environment is an advantage
28
HR Service Administrator Resume Examples & Samples
- Communicates effectively to our customers on company’s policies and processes, providing education where necessary
- Supports the HR related Teams with the administration of policies
- Acts in accordance of company’s Data Security Guidelines
29
HR Service Administrator Resume Examples & Samples
- Ensuring employee master data is correct
- Participate in a wide variety of projects that impact payroll
- Maintain accurate controls
- Turkish: fluent
- Strong knowledge of Microsoft Excel
30
Hungarian HR Service Administrator Resume Examples & Samples
- Act as a contact point for Managers and employees for all HR transaction related queries
- Take ownership of the resolution of clients’ issues giving guidance
- Communicate effectively to our customers on HR Transactions policies and processes, providing education where necessary
- Support the HR Specialist Teams with the administration of policies
- Update the HR database with certain employee details/detail changes
- Enter HR related changes into the HR database and perform relevant data checks verifying that information is complete and correct
- Create/Maintain/Delimit Organization Units /positions / Jobs in the HR database
- Identify trends and areas of improvement and pass recommendations to Specialist Teams or Process Owners
- Perform and document regular compliance testing and quality assurance tests in accordance to the Business Controls guidelines relating to the EDM processes
- Carries out any additional project work or duties
- HR/Payroll/Accounting related qualification
- Above average skills with MS Office – especially Excel
- Able to present clear conclusions and recommendations, and to defend them
- Recognize and communicate job-related problems/issues
- Ability to learn new processes and adapt to new environments quickly
- Ability to think with a systemic perspective
- Ability to see improvement areas and voice concerns, recommendations
- Able to identify out-of scope requests and alert team leader/manager in case they are raised
- Experience with/knowledge of Nexon HR administration modules
- Experience with Lotus Notes
- Demonstrable Employee Data Management experience
- Experience of SAP HR
31
HR Service Administrator Resume Examples & Samples
- Ensure solution of the service requests within the appropriate domain and support level Follow-up service requests according to the HRS follow-up procedure
- Knowledge of MS Office applications: advanced Excel skills
- Experience with Lotus Notes is an advantage
- Experience with SAP EHP modul is an advantage
32
HR Service Administrator Resume Examples & Samples
- Experience in the professional services
- Large corporations will be an advantage
- Experience in the professional services or large corporates will be an advantage
- Interpersonal and consulting skills
- Ability to plan, prioritize and manage multiple tasks to deadline with little supervision
- Technical skills: MS Office with advanced Excel, advanced in working with SAP, Workday or similar HR systems
33
HR Service Administrator Resume Examples & Samples
- Complete enrollment requests and send for approval within 24 hours of receipt
- Monitoring the database for those requests which were expired by the first approver, and send it to an alternate approver within 24 hours after the expiration
- Managing class enrolments after a request is approved
- Create Purchase Orders for the courses through the relevant procurement system if necessary
- Verify invoices against Purchase Orders and highlight anomalies
- Distribute course logistics (Joining Instructions) for participants
- Manage mass-enrolments
- Distribute correct charge codes to participants
- Provide relevant info to finance team (re recharges/cancellation charges to be applied)
- Track and follow up the status of invoice payments throughout the procurement process
- Work with bulk requests according to process
- Handle Pending Approvals according to process
- General learning administration
- Fluency in English, other European language is an advantage
- Ability to work alone and be a team player at the same time
- Able to remain calm under pressure
- Good computer literacy, able to obtain, analyse and interpret data. Strong knowledge of Microsoft Office (Excel, Word)
- Accuracy, preciseness in data entry and typing
- Good Organizational/Time Management Skills: ability to manage own time and prioritize work effectively so that deadlines are met
34
HR Service Administrator Resume Examples & Samples
- Swedish/Danish/Norwegian: Fluent
- Confident user of MS Office package (Word,Excel,OpenOffice)
- High customer relationship skills
- Able to remain calm under pressure and focus on resolution
- Participates in information sharing with other members of the department or relevant colleagues in the country
- Identify trends & pass recommendations for improvement
- Experience in implementing new procedures and re-engineering processes
35
HR Service Administrator Resume Examples & Samples
- At least a college degree with a least one year Customer service experience
- Excellent (English/French) oral and written communication skills
- Respond to customers' queries through email, calls and chat
- Accuracy and attention to details because of sensitive Client information
- Highly customer service oriented personality
36
HR Service Administrator Resume Examples & Samples
- Willing to work in Nuvali, day shift
- Bachelor’s degree in Psychology, Human Resources, Business, Communications or related field
- Excellent communication skills both oral and written
- Proficient in Microsoft Office applications such as Word, Excel & PowerPoint
- Strong thinking and problem solving skills – able to analyze errors/complex situations and identify appropriate solutions
- Logical and critical thinking. Good with numbers and computations
- Priority setting – able to identify critical requirements and prioritize tasks particularly during peak seasons
- Be a self-starter and can move forward to overcome issues and problems with minimum supervision
- Able to work autonomously and as part of a team
- Self-motivated, proactive, good time management and follow through
- Flexibility, openness and ability to drive change
37
HR Service Administrator Resume Examples & Samples
- Has Payroll experience
- No course requirement but must have high accuracy and timeliness performance. Attention to details
- Covers a series of complex and diverse processes, which involves validation of requests, processing of transactions in the HR systems and producing documentation when appropriate. Some of the data have a direct impact on payroll administration, therefore timeliness and accuracy have a pivotal role in IBM meeting contractual requirements towards our client
38
HR Service Administrator Resume Examples & Samples
- Receive inbound calls, emails and chat from customers and answer questions, as well as question participants to obtain full understanding of what information is being requested
- Educate callers on client processes whenever necessary
- Provide quality customer service on every call, email or chat
- Communicate clearly and effectively with customers
- Basic SAP knowledge
- Provides excellent customer service through our service channels (calls, emails and chat), process request and answer inquiry from customers
- Commitment to contact center success
39
HR Service Administrator Resume Examples & Samples
- Experience with the following applications: SAP EHP modul, Lotus Notes, Zendesk, Winshuttle, Winauto
- Experience in Java programming
- Experiences with Polish payroll system: Koma
- Experience in HR/customer service
- Experience in process improvement in SSC environment