Transaction Operations Analyst Resume Samples

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P Walsh

Polly

Walsh

318 Weber Point

Houston

+1 (555) 602 0771

318 Weber Point

Houston

Phone

p +1 (555) 602 0771

Experience Experience

Boston, MA

Cib-transaction Processing Spec-operations Analyst

Boston, MA

Mayert Group

Boston, MA

Cib-transaction Processing Spec-operations Analyst

Ensuring work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly
Manage the workflow of BAU, handling requests made to the Static Team from CSO’s, Implementation Team & Internal Departments
Develop a good working relationship with internal and external departments and clients
Provide MIS for the team to be reviewed by Senior Management
Establishing and maintaining excellent relationships with the Business Managers/ Execution Brokers as well as the people in the Client support groups
Participation in quality service and process improvement initiatives
Taking active participation in process improvements and automation

Detroit, MI

Cib-transaction Processing Spec Operations Analyst Mumbai

Detroit, MI

Skiles Inc

Detroit, MI

Cib-transaction Processing Spec Operations Analyst Mumbai

Perform all work in accordance to department procedures and within productivity processing and quality standards
Perform all work in accordance to department procedures and are within quality standards
Performance Management for direct reports
Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
Working with seniors to achieve organization agenda
Team management and ensuring the morale of the team is high
Review and improve on productivity benchmarks on ongoing basis

present

Detroit, MI

Cib-transaction Processing Spec-operations Analyst Mumbai

Detroit, MI

Prosacco and Sons

present

Detroit, MI

Cib-transaction Processing Spec-operations Analyst Mumbai

present

Maintain a working knowledge of all system applications pertaining to the job as well as keeping a level of proficiency on system enhancements
Assist in the training/education of other members in job functions/procedures relating to the unit
Initiate payments and adjustments
Understand Clearing concepts, product details, PRPC & GFP systems. Eager to learn and high in performance
Work overtime when requested
Demonstrate professional work habits in the areas of attendance and punctuality
To participate in the rotation of functions within the group ensuring no degradation to work flows

Education Education

Bachelor’s Degree in Confidentiality

Ball State University

Bachelor’s Degree in Confidentiality

Skills Skills

Confirm, clear, and ensure settlement of all fixed income and equity trades, including repurchase agreements, as well as both Over-The-Counter and Exchange Traded Derivatives including options, swaps, and futures
Strong problem solving skills and demonstrated ability to take initiative and critically analyze processes and procedures in a push toward constant improvement
Profound knowledge of fixed income securities including corporate bonds, MBS, ABS, Options, Swaps, Repos, TBA, as well as equities
Communicate professionally and effectively with all third party providers including Broker-Dealers, Custodians and Administrators
Knowledge of various systems including Bloomberg, Trade Web, Oasys, Market Axess, as well as clearing institutions e.g. DTC and Euroclear
Excellent communication skills to interact with brokers and counter parties as well as various levels of management within the company
Monitor and facilitate resolution of all failing transactions
Participate in department projects to increase efficiency and control as well as involvement with the continued documentation of processes and procedures
Experience working within an organization distributed across geographic locations is
3-5 years of proven experience in investment management firms

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Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Prepare the position of the Nostros as per the funding requirement
Co-ordinate with the business and treasury teams to arrive at the appropriate funding requirements of the Nostro Account
Perform reconciliation to identify the reason for the break and reach out to businesses to close the breaks
Support Global Treasury teams in the process of predicting and funding the banks cash positions across Asia, EMEA & WHEM
Capture daily rates on the system
Monitor & validate overdraft & credit interest charges
Partner with Global projects team to ensure seamless rollouts of any enhancements and on or off boarding of any accounts from Cash Management systems
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a backoffice operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial

Cib Transaction Processing Spec Operations Analyst Mumbai Resume Examples & Samples

Accuracy in processing in line with SOPs with no errors
Responds to routine queries/complaints
Navigates systems quickly and accurately
Must be able to work under pressure

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Collaborative/Interpersonal Skills
Detail Oriented
End To End Accountability
High Degree Of Customer Focus
Multitasking Skills
Organizational And Time Management Skills
Promotes Shared Values Of JPM Chase
Strong Follow-Up Skills
Excellent Communications Skills
Financial Services Experience Helpful
Knowledge Of Computer Systems
A motivated self-starter who is client oriented, flexible and can thrive in a dynamically changing environment
Ability to multitask, work under pressure and meet client/department expectations and standards
Ability to exercise proper judgment in recognizing when, how and to whom to escalate issues that effect the timeliness of add/change or client satisfaction
Ability to gain the trust, confidence and respect of colleagues and clients in order to create the level of teamwork necessary for each project
Work with other members of the ACH implementation team
Develop a good working relationship with internal and external departments and clients

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Identify & escalate all error/exceptions on identification
Respond to routine queries/complaints
Be audit focused in all BAU activities
Exhibit effective communication with key stakeholders
Thorough knowledge of SOPs/related check points
Commerce graduates with good academic record
Must be very detailed oriented and analytical
Analytical with ability to quickly assess situations and resolve complex issues

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Provide regular status reporting to relevant business areas
Upon completion of testing, support integration of enhancements to include training and updating standard operating procedures as necessary
Excellent prioritization, planning and time management
Experience in defect management and test support tools i.e. MQC

CIB Transaction Processing Spec Operations Analyst Resume Examples & Samples

Drafting/Authorizing/ Deal review of Equities Derivative Trades and Legal confirmations
Understand legal aspects relating to Derivatives confirmations
Drive Efficiency in the current process
Driving calls with Global Partners and Middle Office teams
Timely escalation of unissued/unexecuted documents
Building and sustaining, strong working relationships with internal Lines of Business with Middle Office, Front Office and internal Counterparts
Identifying incorrect booking practice and educate Middle office on the impact
Ensuring, all issues are investigated and resolved in a timely manner as per Business Standards
Understand and ensure process controls and regulatory requirements
The candidate must be a motivated individual with a strong Partnership abilities
ISDA knowledge and Equity Derivatives Product knowledge is mandatory
Equity Derivative experience required
The individual must be able to: handle a high level of complexity in their product coverage, be able to shift gears with relative ease, be flexible enough in shifting workload in accordance with changing priorities and be comfortable dealing with a stressful and fast paced Trading environment
The candidate should be flexible to work in all shifts
Graduate with 4-7 yrs of experience
Quasi Legal background would be an added advantage

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Uses initiative and readily questions
Numerical thought process
Proficient use of PC software for document and worksheet preparation
Flexibility to work on holidays / extended working hours on high volume days, if required
The ideal candidate would have a 'can do' attitude
Good written & spoken English communication skills

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Process claims from third party banks, received via manual invoice, electronic or Nostro debits
Incase of recovery, follow up with the banks for payment of invoices sent to them
Respond to queries received via mailbox and resolve any client issue on priority
Ensure that all relevant deadlines and stipulated controls are met
Provide MIS reports with accuracy and completeness of data
Assist in the training/education of other members in job functions/procedures relating to the unit
Process any required back-up tasks relating to production, identifying ways to improve current work practices
To work with minimum supervision and act on own initiative to identify tasks to be undertaken
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations of a reputed foreign bank or it’s processing arm/private sector bank/public sector bank as a supervisor would be beneficial

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Initiate payments and adjustments
Identify generic processing problems so that the parties involved can be educated on how to avoid future occurrences
Basic accounting skills
Flexible with shift timings
Comply by JPM values
Call process (15-20 calls)
Minimum 2 years of experience/Working knowledge of various aspects of International Payment Processing Operations / working knowledge on SWIFT or experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank would be an added advantage

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Processing of specific activities defined for each user in the Team
Process Manual instructions for movement of funds received for global currencies
Monitoring transaction activity and control processing timeframes for activities within the defined tasklist
Escalate issues and challenges as and when they come across and on time
Graduate with Minimum 2 years - International Payment Processing Operations
Experience and working knowledge of various aspects of International Payment Processing Operations. Good Interpersonal skills to be able to communicate internally or externally and at all levels
Should be a team player
A proactive approach to problem solving, taking ownership of issues and having the determination to follow through
Experience in a back office operations of a reputed foreign bank or it's processing arm/private sector bank/public sector bank as a supervisor would be beneficial. Working Knowledge of SWIFT & international payment conventions & practices is preferable

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Repair of electronic wire transfer instructions for global currencies
Review, research and dispose of Funds Transfer by crediting client accounts or returning funds to remitting bank
Review and process accounting for compensation claims on behalf of clients
Review and process accounting of “other bank” charges against client transactions
Monitoring transaction activity and control settlement timeframes for fund transfers

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Each staff will be primarily responsible for executing the task assigned in the group which would include, though not exhaustive, setting up clients records on the system, maintaining work log, investigating exceptions
Responsible for the timely and accurate adding & updating of client’s information in respective Functional applications / Global Systems & mainframes
Manage the workflow of BAU, handling requests made to the Static Team from CSO’s, Implementation Team & Internal Departments
Ensuring work is processed within established timeframes, is subject to the necessary controls and that targets are met accordingly
Flexible to work in any shift
Essential Skills & Experience–

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Queue monitoring and manual repair of message exceptions to a given SLA
Investigation across several internal applications to ensure accurate delivery
Responding quickly and politely to internal client enquiries raised via telephone or e-mail
Working with our mirror site in a global team
Participation in process improvements using all investigation tools available
Participation in quality service and process improvement initiatives
Ensure and maintain a high level of service quality excellence
Attention to detail and an inquisitive mind-set to understand fine details
Excellent time management and prioritisation skills
Experience with remote teams and colleagues
Ability to multi-task and manage a portfolio of different items at different stages of a lifecycle
Excellent communication skills to deal confidently with people at all levels in the organisation
A good understanding of SWIFT messaging
A good understanding of the Financial banking industry
Microsoft Office skills especially SharePoint, Excel and Outlook

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Reconciliation and payment of Execution brokerage to Brokers on OTC trades across all brokers, exchanges and currencies
Ensuring payment against invoice receipts in the given minimum turn around time
Liaise with Support groups like CCCG (Credit and Client Control), Client Services and resolving of Rate issues across all entities
Authenticating for trades against all exchanges making them good for payment
Achieving the stringent daily / weekly and monthly volume targets
Ensuring accuracy on Clearing payments and non disclosure of client information by preserving client confidentiality
Deal with sensitivity while dealing with each client due to their difference in relationship types
Researching on any queries/ requests sent by the Business Managers/ Execution Brokers / Client Support Teams and replying to the same with minimum response time
Establishing and maintaining excellent relationships with the Business Managers/ Execution Brokers as well as the people in the Client support groups
Taking active participation in process improvements and automation
Updating the MIS / KPI on a daily/ weekly/ monthly basis
Ensure Quality Control standards that have been set for all processes that are carried out in the team
Self-motivated and flexible with working hours
Excellent organizational skills with ability to identify and prioritize high value payments

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Managing data collation received from varying sources in differing formats
Data reformat and manipulation enabling identification of exceptions
Exception reporting to 13 T&F European locations
Control and population management
Developing a keen understanding of the unique business needs, securing a strong understanding of the processes
Gaining understanding of ongoing regulatory changes
The jobholder will be highly organized, prioritizing work flow to execute and deliver to agreed deadlines, and will be able to communicate effectively, both verbally and written
The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way; they will be creative, decisive, a good communicator, organised and able to deliver timely, accurate, high quality work in challenging situations and with competing demands
The jobholder will need to be flexible and able to deal with the ongoing changing needs of the Business in a positive way; they will be creative, decisive, a good communicator, organized and able to deliver timely, accurate, high quality work in challenging situations and with competing demands
The job holder will be required to manage workload and deliveries within a team structure to ensure deadlines are met in conjunction with carrying out daily responsibilities

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Initiate Projects and be part of Projects identified in the department with focus towards Client satisfaction, improvement in productivity, revenue generation etc
Understand EMEA Wire Transfer - Multicurrency Clearing concepts & product details Eager to learn and excel in performance
Flexible with shift timings and working overtime when requested
Graduate with Minimum 2 years – International Payment Processing Operations or Fresh Graduates with good academic record
Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank would be beneficial

Transaction Operations Analyst Resume Examples & Samples

Confirm, clear, and ensure settlement of all fixed income and equity trades, including repurchase agreements, as well as both Over-The-Counter and Exchange Traded Derivatives including options, swaps, and futures
Monitor and facilitate resolution of all failing transactions
Communicate professionally and effectively with all third party providers including Broker-Dealers, Custodians and Administrators
Participate in department projects to increase efficiency and control as well as involvement with the continued documentation of processes and procedures
Bachelor’s degree in finance with at least 5 years’ experience in financial services operations
3-5 years of proven experience in investment management firms
Profound knowledge of fixed income securities including corporate bonds, MBS, ABS, Options, Swaps, Repos, TBA, as well as equities

Cib-transaction Processing Spec Operations Analyst Mumbai Resume Examples & Samples

Ensuring BAU Execution to be best in class. Publishing of periodic metrics and tracking reasons for deviation from agreed levels. Ensure follow up for all ageing items
End to End process responsibility and to be in control of End of day reports, cut-offs and critical intra day reports
Escalate any error/exceptions on identification
Responding to routine queries/complaints and ensuring completeness
Audit focused in all BAU activities
Comply with the firm's policies & SOPs
Navigates systems proficiently and accurately
Identify opportunities for process efficiency & implement in a controlled manner
Perform all work in accordance to department procedures and are within quality standards
Getting the team along to achieve common objective
Team management and ensuring the morale of the team is high
Work in partnership with Local OCM team for QA Tests, MIS, Audit etc
Working with seniors to achieve organization agenda
Review and improve on productivity benchmarks on ongoing basis
Performance Management for direct reports
Partnering with supervisor and ensuring complete control of business
CA/ MBA (Finance)/CFA
Knowledge of Capital Markets essential with at least 5 year's experience
Experience on Securities Operations would be an added advantage
Must be able to work under pressure and make accurate decisions in stressful situations
Must be able to lead, manage and motivate the teams
Control Oriented
Proactive, positive approach
Must be detailed oriented and analytical
Ability to work both independently and as a team in a fast paced production environment
Flexibility of operating hours to include overtime, holidays, and weekend testing

Cb-transaction Processing Spec-operations Analyst Resume Examples & Samples

Essential Skills & Experience -- include specifics regarding academic/ professional qualifications (e.g. degree, university, results), # yrs total and # yrs relevant work experience, relevant employers, relevant experience (nature of work/ job functions)
Ability to act on his / her own to solve problems and make decisions
Ability to work with limited supervision, receiving minimum instructions on new assignments
Ability to work in a team environment and flexible to work night shift

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Communication/Interpersonal Effectiveness
Analytical Skills/Problem Solving
Achievement Orientation
Adaptability/Flexibility
Partnership/Teamwork
Quantity/Quality of Work
Responsiveness/Dependability

Cb-transaction Processing Spec-operations Analyst Resume Examples & Samples

Good Analytical skills and eye for details
PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook & Lotus Notes
Analytical bent of mind
A good eye for detail

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Implement client additions and or client modifications to global database
Understand complex product and database rules / structures to effect changes impacting delivery of USD Clearing products and services
Ensures that payment instructions are properly authenticated and authorized by appropriate parties in compliance with risk and control guidelines
Role involves processing of payments during U.S. Hours, hence this will be a complete Night Shift Role
O Graduate with Minimum 1- 3 year - International Payment Processing Operations or Fresh

Cb-transaction Processing Spec-operations Analyst Bangalore Resume Examples & Samples

Good knowledge of Microsoft Word, Excel, Word and PowerPoint
Ability to interact effectively with internal stakeholders
Bachelor's degree. Any additional professional degree will be an added advantage
Prior experience in KYC is a plus (not mandatory)

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Experience and a working knowledge of various aspects of International Payment Processing Operations. 2 years of experience in a back office operations/call center of a reputed foreign bank or its processing arm/private sector bank/public sector bank as a supervisor would be beneficial
Excellent communication skills (verbal and written) with emphasis on banking terminology
Demonstrate listening skills and ability to utilize probing questions to accurately assess inquiry or request
Ability to work in a fast-paced environment and an adaptability to change
Strong problem-solving and decision-making skills
Exhibits ability to work effectively in a team environment
Proficiency in MS Windows and Office with the ability to work with multiple applications at the same time

Cib-transaction Processing Spec-operations Analyst Mumbai Resume Examples & Samples

Understand Clearing concepts, product details, PRPC & GFP systems. Eager to learn and high in performance
Analyze, prioritize, respond to, and resolve inquiries accurately and in a timely manner according to departmental standard
Follow-up on pending cases according to departmental standards
Demonstrate professional work habits in the areas of attendance and punctuality
Work overtime when requested
Graduates/Post graduates with good academic record
0-2 years of experience/Working knowledge of various aspects of International Payment Processing Operations / working knowledge on SWIFT or experience in a back office operations of a reputed foreign bank or its processing arm/private sector bank/public sector bank would be an added advantage
Excellent written & oral communication skills in English

Cb-transaction Processing Spec-operations Analyst Resume Examples & Samples

Review and approval of KYC documentation, information, research and Due Diligence Forms (DDF) for new and existing clients
Ensure all required client documents/records are complete and accurate
Interpret and apply regulatory and compliance policies and procedures when reviewing DDFs to ensure that internal controls and regulatory processes are carried out
Ensure proper escalation, vetting and approval of Negative News and AML/Sanctions Alerts
B.A. Degree or equivalent required
Minimum 3years' experience in financial services operations, compliance, risk management or client service preferred
Strong understanding of AML and BSA regulatory requirements required; CAMS certification is a plus
Ability to conceptually understand the regulatory guidance and apply it to various scenarios
Knowledge of wholesale banking products, services and processing for treasury/depository, investments and credit required
Prior experience in AML/KYC function would be preferred
Strong verbal and written communication skills are a must; ability to present information in a concise and effective manner required
Ability to soundly execute qualitative and quantitative analysis and draw relevant conclusions
Strong knowledge of legal entity structures
Excellent client service, organization and time management skills
Ability to work under tight deadlines and provide quick turn-around
Strong working experience with Microsoft Word, Excel and PowerPoint

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Strong English written and verbal communication skills are required
Graduate with 0-4 years experience in a bank operations environment. Knowledge of Cash products would be an added advantage
Demonstrate analytical skills and attention to details, highly organized and deadline oriented, are strengths
High Level of Client centricity, sound communication and Solution orientation
Excellent PC skills, proficient with MS Office suite of products, particularly MS Excel
Excellent written and verbal communications, as well as interpersonal skills
Assertiveness to ask questions and pursue open issues until resolution in a positive and professional manner
Ability to adapt to a very fast pace and changing environment
Ability to work within a global team environment, spanning several regions, and time zones
Willingness to work in any shift
An agreed process for escalation to donor site will be developed; the incumbent will need to display strong verbal and written communication skills

Cib-transaction Processing Spec-operations Analyst Mumbai Resume Examples & Samples

Ensure investigations and transactions are processed in accordance with documented procedures
Undertake various functions within the team and ensure that all relevant deadlines and stipulated controls are met
Process Manual instructions received on fund / wire transfers for global currencies
Analyze information to determine accuracy and completeness of data
Review, research and pass manual entries to resolve Funds transfer inquiries
Interact with Clients or Client Service team as and when required to provide or receive update on wire transfer inquiries
To participate in the rotation of functions within the group ensuring no degradation to work flows
Graduate with Minimum 2 years – International Payment Processing Operations or Fresh

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Strong spoken and written communication skills to effectively communicate with clients
Ability to act beyond established guidelines with appropriate supervision
Occasionally required to translate complex technical or financial information into simple terms
Effective analytical approach and complex problem solving skills
Ability to establish and maintain effective relationship with both external and internal client base
Able to work on holidays and outside of normal working days/hours as needed

Cib-transaction Processing Spec-operations Analyst Resume Examples & Samples

Repair of electronic wire transfer instructions for all currencies
Perform by the TAT for the function
Deliver flawlessly & accurately

Cb-transaction Processing Spec-operations Analyst Resume Examples & Samples

Process transactions on the loan system, Monitor the loan maturity report and loan queue
Timely follow ups with the agent / customer for any notifications
Ensure all the findings with in the SLA are been completed the same day
Keeping track of the open items and taking appropriate action within the deadlines provided
Ensure that the standard operating procedures are adhered to and are always updated
Taking active participation in process improvement and automation
Update the MIS/KPI on a daily, weekly or monthly basis

Cb-transaction Processing Spec-operations Analyst Resume Examples & Samples

Ensure adherence to the quality control standards that have been set for the process
Escalates issues as required to the management
PeopleSoft literate with knowledge of MS Excel, Word, PowerPoint, Outlook
Must be able to work independently as well as in a team environment
Should be detail oriented, quality conscious & multi-tasking
Strong accounting skills

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