Administrative Operations Manager Resume Samples

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J Stoltenberg

Jadyn

Stoltenberg

5423 Sauer Parkways

San Francisco

+1 (555) 987 1829

5423 Sauer Parkways

San Francisco

Phone

p +1 (555) 987 1829

Experience Experience

Boston, MA

Assistant Administrative Operations Manager

Boston, MA

Schimmel Group

Boston, MA

Assistant Administrative Operations Manager

Ordering and inventory of collateral and office supplies
Serves as a resource/ expert with the business operation
Show continual improvement on corporate metrics
Communicate, review, validate and approve month-end close process, to include accruals, site fees, premium credits, and safe-house tours for site sales and marketing departments ensuring timely submission to corporate accounting. Review and/or approve check requests, vendor billing, and cash reconciliation
Communicate, review, validate, and approve month-end close process, to include accruals, site fees, premium credits, and safe-house tours for site sales and marketing departments ensuring timely submission to corporate accounting
Develop cost strategies to maintain expenses at or below budget
Interfaces with Directors, Chairs and other business leaders in areas of personnel, finance, budget and research administration

Boston, MA

Administrative Operations Manager

Boston, MA

Lakin-Cummerata

Boston, MA

Administrative Operations Manager

Product Yield Management
Extensive knowledge of Workday, Kuali and eMarket
Lead, conduct, and make recommendations on the division's budgetary and financial goals and policies
Establish, direct, and implement state-wide financial and operational policy, controls, and procedures for administrative functions
Review and analyze the monthly financial statements including the CTQ (Contracts/Trade Qualified) report. Communicate all findings to the Director of Operations. Participate in the financial review calls
Ensure adequate staffing levels are in place to assist and co-lead administrative and operational support with focus on margin
Oversee and manage all aspects of day-to-day administrative and operational functions

present

Detroit, MI

IT Administrative Operations Manager

Detroit, MI

Schmeler Group

present

Detroit, MI

IT Administrative Operations Manager

present

Knowledge of the principles and practices of administration, budgeting, financial management, and personnel management
Provide regular reporting to Chief Operating Officer on the status of programs, department activities and performance
Assists in developing and executing long and short term strategic operational goals
Overall responsibility for driving continuous development and improvement measures
Develop and manage the division's operating and capital budgets
Foster collaboration amongst key roles at the site and in the spirit of One Wyndham, establishing a working relationship with Resort Operations
Administer and direct fiscal operations, including financial planning, forecasting, and management, monitoring, and reporting activities

Education Education

Bachelor’s Degree in Business Administration

Cornell University

Bachelor’s Degree in Business Administration

Skills Skills

Ability to be highly productive, prioritize assignments, and meet deadlines under stressful conditions
Manage conference room and conference call schedules
Function as the primary REBG liaison to finance, concentration management, PPR, HR, compensation and other systems and processing sides of the bank
Prepare reports and presentations, coordinate research and industry analysis for the banks’ Executive and Senior Management
Act as the Salesforce.com administrator, including monthly SFDC reporting, report development, opportunity page maintenance, and user account maintenance
Oversee marketing events, REBG Webpage, swag items, and order promotional materials
Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems
Manage administrative support staff, set work schedules, allocate and monitor work
Manage the flow of all REBG and Human Resource Staffing operations to ensure operating schedules, processing and procedures are met and staff is adequately trained in all HR Web-based tools

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8 Administrative Operations Manager resume templates

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Administrative Operations Manager Resume Examples & Samples

Oversee and manage all aspects of day-to-day administrative and operational functions
Overall responsibility for driving continuous development and improvement measures
Assists in developing and executing long and short term strategic operational goals
Interfaces with Directors, Chairs and other business leaders in areas of personnel, finance, budget and research administration
Hire, train, motivate, supervise and lead a diverse team while fostering a collaborative and engaging environment
Provide regular reporting to Chief Operating Officer on the status of programs, department activities and performance
Serves as resource for information and advises on departmental and university policies and procedures. Researches information, as requested, and relays official interpretations. Maintains current on revisions to department, school, and/or university policies and procedures
Coordinates appropriate confidential documents for business processes related to personnel, budget and finance
Exceptional communications skills
Comfortable working in a high paced team, with tight deadlines and matrix reporting structure
Extensive knowledge of Workday, Kuali and eMarket
In-depth knowledge of research administration
Ability to communicate effectively across all levels of the organization, and collaboratively work with and/or lead cross-functional teams
Ability to set and successfully complete deadlines
Significant understanding of USC’s policies and procedures
Ability to interpret and understand faculty contracts
Must have high levels of accountability, adaptability and critical thinking skills

Administrative Operations Manager Resume Examples & Samples

Develop and maintain a long-term strategic plan and performance measures to guide the program's administrative operations. Accountable for long and short-term goals and identifying core functions that positions the program for future longevity
Develop and implement policy and procedures relating to the program and its administrative activities through the evaluation of technical, regulatory, and administrative requirements
Accountable for the program's $1.6m annual operating budget by monitoring program spending, revenue, and direct actions to stay within spending authority. Monitor budget status on a monthly basis. Develop and submit allotments in accordance with agency fiscal requirements. Perform long-term planning to ensure the program will meet future needs
Utilize quality management principles such as LEAN and advanced management methods in the operation of program administrative activities
Managerial knowledge and skills with minimum three (3) year's experience supervising and administering at a program level
Demonstrated history of competence in interpreting and applying state and federal regulations, laws, and agency policies and procedures
Knowledge of state and federal regulations, laws, agency policies and procedures, general business practices with the ability to develop and monitor budgets
Demonstrated history of functioning as a self-starter with ability to work independently with little direct supervision
Skilled communicator (both verbal and written)
Detailed oriented, with intermediate to expert level skill in Microsoft Office suite
Demonstrates leadership qualities and effective decision making skills; able to effectively supervise and motivate in a team environment, with ability to perform as a member of a team
A letter of interest describing your experiences to include the following items

Administrative Operations Manager Resume Examples & Samples

Achieve a minimum SOP Audit Score of 85% with a year over year annual score equalivant to or higher than your current year score
Develop cost strategies to maintain expenses at or below budget
Show continual improvement on corporate metrics

IT Administrative Operations Manager Resume Examples & Samples

Bachelor’s degree in Accounting, Finance or related field (Eight additional years of comparable work experience beyond the required years of experience may be substituted in lieu of a bachelor’s degree)
Five or more years of experience conducting contracts and pricing and property management activities
Three years of experience in a management role
Ability to effectively use computer accounting, budgeting, and reporting tools
Ability to plan, control, and lead complex projects and million dollar proposal efforts
Ability to communicate effectively, in oral and written form, when assisting internal and external customers
Working knowledge of basic accounting and budgeting principles
Working knowledge of cost accounting standards (CAS), the Financial Accounting Standards Board (FASB), the IRS, and other taxing and licensing agencies

Administrative Operations Manager Resume Examples & Samples

Lead, train and direct site administrative personnel. Proactively partner with all levels to ensure adherence to all corporate, BU and Site SOP’s and compliance with PII (Personally Identifiable Information) and PCI (Payment Card Industry) requirements. Ensure all new programs and processes are effectively communicated and implemented seamlessly and consistently to prevent manipulation of company systems and records, employee theft and inaccurate financial reporting among other items. Work with other corporate and business unit groups to continually strive for consistency and improvements. Identify, provide and implement training on system applications (i.e. Sale point, CRS, Epny, FoCus, CPP,etc.) and modules (i.e. accounting, commissions, contracts, tour reception, gifting, marketing administration, etc.) as needed
Ensure adequate staffing levels are in place to assist and co-lead administrative and operational support with focus on margin
Set department/team goals with regular review and coaching with the assistance of site Director of Administrative Operations (if applicable) and/or Area/BU Director of Operations
Effectively communicate performance expectations and desired outcomes regularly. Help lead succession planning for all key roles. Fosters collaboration amongst key roles at the site and in the spirit of One Wyndham establishes a working relationship with Property Management
Communicate, review, validate, and approve month-end close process, to include accruals, site fees, premium credits, and safe-house tours for site sales and marketing departments ensuring timely submission to corporate accounting
Review, and/or approve check requests, vendor billing and cash reconciliation
Responsible for helping to prepare the site’s overhead in all departments for the upcoming year’s budget
Support the Director of Administrative Operations(if applicable) and/or Area/BU Director of Operations in all areas of the budget process including historical data
Responsible for site facility maintenance and management, ensuring proper ordering and control of supplies, refreshments, file management, transportation (as required) and basic vendor agreements (i.e. coffee, water, etc.)
Organize and/or plan site events
At least two years management experience
Company experience can be considered in lieu of management experience
Contracts experience
Commission experience
Must be proficient in Microsoft Office products (Word, Powerpoint, and Excel)
Strong organizational and presentation skills
Knowledge and application of accounting processes and practices
40+ hours per week – varies based on seasonality and site need. May require weekends, holidays and on-call

Administrative Operations Manager Resume Examples & Samples

Lead, train and direct site operational personnel
Work with other corporate and business partners to continually strive for consistency and improvements
Ensure adequate staffing levels are in place to assist and co-lead operational support with focus on margin
Set department/team goals with regular review and coaching with the assistance of the Director of Operations. Consistently and effectively communicate performance expectations and desired outcomes
Assist in succession planning for all key roles
Communicate, review, validate and approve month-end close process, to include accruals, site fees, premium credits, and safe-house tours for site sales and marketing departments ensuring timely submission to corporate accounting. Review and/or approve check requests, vendor billing, and cash reconciliation
Responsible for helping to prepare the site's overhead in all departments for the upcoming year's budget. Support the Director of Administrative Operations (if applicable) and/or Area/BU Director of Operations in all areas of the budget process including historical data
Bachelor's degree and a minimum of two years management experience (external applicant), Bachelor's degree preferred and a minimum of 1 year management experience (internal applicant). Company experience can be considered in lieu of management experience
Must be computer proficent in Microsoft Office products (Word, Powerpoint, and Excel)
Vacation Ownership/Hospitality Management Experience

Management Analyst Administrative Operations Manager Resume Examples & Samples

A Bachelor's degree or higher in Public/Business Administration, Finance/Accounting, or a closely allied field; AND three (3) or more years (full-time equivalency) of experience performing budget or fiscal duties; WHICH INCLUDESexperience processing receivables and payables across multiple funding sources and managing complex budgets, preferably in a health services program
Demonstrated experience in the following
Three (3) or more professional references, to be included in your profile. Please include at least one supervisor, peer, and (if you have supervised other staff) a subordinate
Responses to the Supplemental Questions

Assistant Administrative Operations Manager Resume Examples & Samples

Supervise all aspects of administration staff to ensure tasks are being performed accurately and expediently. Schedule work hours to have complete coverage of all work areas yet eliminating unnecessary overtime. Interview, hire, train and provide consistent performance evaluations to all staff members
Process new hire documents for all sales, marketing and administration associates and forward to HR contact timely
Maintain copies for personnel files at sales office and enforce wage and hour policies
Assist with check-in of touring guests, processing of all contract documents, and dispersing of premiums if needed
Communicate, review, validate and approve month-end close process including complete quarterly audits
Review commission payroll for accuracy. Notify appropriate departments at the Regional Office or Corporate Office of any discrepancies
Assist sales representatives with any commission or bonus errors
Serves as a resource/ expert with the business operation
Represents in meetings if Administrative Operations Manager is not available to attend
Ensures site is accurately complying with document storage requirements
Ordering and inventory of collateral and office supplies
Ability to
HS Diploma/GED
Associate's degree or two-year technical certificate; or 6 months to 1 year related education and training
Proficient in Central Reservations System, EPNY, SalePoint, and Mainframe (preferred)
Must thoroughly understand contract standards and/or business rules
Flexible work hours (from as early as 6am to as late as 10pm)
Ability to work a flexible schedule to include evenings, weekends, and holidays

Administrative Operations Manager Resume Examples & Samples

Manage the EVP calendar, travel, and correspondence
Manage the flow of all REBG and Human Resource Staffing operations to ensure operating schedules, processing and procedures are met and staff is adequately trained in all HR Web-based tools
Function as the primary REBG liaison to finance, concentration management, PPR, HR, compensation and other systems and processing sides of the bank
Prepare reports and presentations, coordinate research and industry analysis for the banks’ Executive and Senior Management
Act as the Salesforce.com administrator, including monthly SFDC reporting, report development, opportunity page maintenance, and user account maintenance
Oversee marketing events, REBG Webpage, swag items, and order promotional materials
Manage and participate in the development and implementation of goals, objectives, policies, and priorities for assigned programs
Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures; assess and monitor work load, administrative and support systems
Manage administrative support staff, set work schedules, allocate and monitor work
Manage conference room and conference call schedules
Work with department senior management and the bank human resource department concerning staffing, performance evaluations, promotions, salary recommendations and terminations
Conduct a variety of organizational studies, investigations, and operational studies, review and analyze existing procedures, and recommend changes when necessary to make sure area is efficient
Recommend modifications to department programs, policies, and procedures as appropriate
Manage and participate in the REBG policies, procedures, laws, codes, and regulations pertaining to assigned programs
Participate in the REBG budget and/or budgeting process
Remain flexible and take on other duties as required
Requires a Bachelor's degree in Business, Finance or a related field and 2+ years of Banking and/or Commercial Real Estate Lending, lending departmental practices, administrative and operational process and procedures or other directly related experience
Motivational, budgeting and management experience required
Requires a considerable working knowledge of Banking, Commercial Real Estate Lending, lending departmental practices, applications, processes, procedures and regulations
Excellent people development skills required
Strong analysis and research skills
Ability to set goals and manage budgets
Strong management and communication skills, both verbal and written
Strong interpersonal skills and ability to work with various levels of management and staff
A high degree of ingenuity, creativity and resourcefulness in decision making and problem solving
Must have strong supervisory and office management skills
Ability to train, mentor and lead department staff

Administrative Operations Manager Resume Examples & Samples

Complete thorough and precise site visit reports and weekly business updates of your respective area of responsibility
In absence of the Director of Admin, attend meetings, conference of training in representation of the Director
Accountable to meet Scorecard metrics
Accounting Deliverables
Drive Cash Down
Collection Metrics
Guest Generation cost
Cost of Sales
Product Yield Management
Maintain Premium Balances
Meeting Sales Overhead metrics by anticipating requirements, scheduling expenditures, mentoring costs and analyzing variances
Maintaining tight internal controls in adherence with Wyndham Vacation Ownership Standard Operating Procedures to reduce risk and liability of company assets
Bachelor's degree and a minimum of two years management experience preferred
Two years of timeshare industry experience preferred
Possesses Strong Business Admin
Ability to building sound working relationships
Positive Leadership Dispositions
Ability to cope with high stress and fast paced environment
Excellent decision making and analytical skills
Ability to deal with difficult customers and objections
Possesses good communication and networking skills
Possesses excellent time management skills
Computer Proficiency required

Administrative Operations Manager Resume Examples & Samples

Participate as an active decision-maker on the Division of Senior and Disability Services (SDS) Executive Leadership Team that plans, directs, and monitors the division`s programs, overall operations, and performance outcomes
Lead, conduct, and make recommendations on the division's budgetary and financial goals and policies
Establish, direct, and implement state-wide financial and operational policy, controls, and procedures for administrative functions
Develop and manage the division's operating and capital budgets
Analyze financial trends and events that affect the division´s operations; evaluate implications, consequences, and options
Administer and direct fiscal operations, including financial planning, forecasting, and management, monitoring, and reporting activities
Oversee the review of division's professional services contracts, reimbursable services agreements, alternate procurements, and high dollar amount procurements
Supervise the division`s Human Resource, Administrative, Procurement and Financial Sections
Skill in working effectively with division management, adapting to changing priorities, and working on multiple projects with overlapping or conflicting schedules
Considerable knowledge of administrative principles, management, and procedures to include financial management, procurement, budgeting, and contract administration
Ability to be highly productive, prioritize assignments, and meet deadlines under stressful conditions
Experience interpreting and implementing policy and practice in compliance with federal and state statutes, regulations, and policies
Ability to analyze financial and statistical data; set objectives and goals; make appropriate recommendations, adjust resources as needed