Training Director Resume Samples

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M Koss

Mason

Koss

371 Lang Trace

Phoenix

+1 (555) 424 7956

371 Lang Trace

Phoenix

Phone

p +1 (555) 424 7956

Experience Experience

Dallas, TX

Training Director

Dallas, TX

Heller, Raynor and Upton

Dallas, TX

Training Director

Manages and develops a team of Global Training Managers and Trainers, the Instructional Design and Language teams
Coordinate with team members to develop and provide training related to Customer organizational process improvements recommended by the IA Agent team
Developing strategies to assist leaders in creating an environment conducive to the delivery, application and impact of training
Provides status updates to Senior Management on training outcomes and programs
Knowledge of quality assurance, industry quality standards, continuous quality improvement, performance monitoring, and process mapping
Manage the development of policies and procedures related to training
Supports sales team and center management team with new programs throughout program development, implementation and maintenance

Philadelphia, PA

Region Training Director

Philadelphia, PA

Von, Buckridge and Beier

Philadelphia, PA

Region Training Director

Partner with the RTDs to develop ways to monitor the effectiveness of development efforts
Partner with the other Region Training Directors (RTDs) for assistance with developing learning solutions and resources that positively impact results
Execute the South Division talent development strategy
Support and manage divisional-led training initiatives to ensure regional adoption
Act as administrator for the learning management system (LMS)
Identify and develop partnerships with outside developmental resources. Conduct external research and benchmarking to ensure content and delivery models are positioned to deliver best-in-class results
Create training materials including facilitator guides, participant guides, experiential learning activities, role play scenarios, and training presentations

present

Chicago, IL

Regional Training Director

Chicago, IL

Graham-Green

present

Chicago, IL

Regional Training Director

present

Assist in the identification of rising YMCA talent and Y-USA leadership development opportunities
Set up and close all classes in Learning & Career Development Center for YMCA of Greater Cincinnati trainings and Regional Training events in a timely manner
Keep records of income and expenses for each Regional Training Event and track local training dollars spent. Reconcile monthly bank statements. Provide reports as requested
Assist in the development of Training Partner policies (i.e. pricing, faculty stipends, host pricing, cancellations, etc.)
Create newsletter which outlines events in the region and latest updates from YUSA
Ensure all YMCA of Greater Cincinnati staff and volunteers have up-to-date certifications and are in compliance with YUSA and YMCA of Greater Cincinnati standards and regulations. Prepare regular reports
Assumes all other responsibilities as deemed necessary or assigned

Education Education

Bachelor’s Degree in Instructional Design

California State University, Los Angeles

Bachelor’s Degree in Instructional Design

Skills Skills

Strong quality experience and training management in call center environment (inbound and outbound)
Superior facilitation and presentation skills; excellent written and communication skills
Strong organizational and influence skills
Excellent client management interfacing experience
Ability to think strategically incorporating multiple pieces of data while executing tactically
Background in creating and implementing business specific professional development curriculums
Communicating organizational initiatives at stakeholder meetings
Building relationships with all business partners to foster a common understanding of mutual goals
Developing and executing the learning strategy based on a deep understanding of the business priorities and linkage to the talent agenda to ensure the business’ success
Leading a team of both directs and non-directs to execute on the learning strategy

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15 Training Director resume templates

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Training Director for School Age Services Resume Examples & Samples

Bachelor's degree in related field and previous work experience in being a training
Four or more years of experience in high level professional development with multi-
Experience with computers including, creating graphics and charts, generating
Ability to communicate effectively in writing and in person with stakeholders, staff,
Responsible for the development and administration of School Age Services full-time and part-time staff training that meets YMCA training needs, state licensing standards and areas of risk
Administer the training and development of School Age Services Fulltime and Part-Time staff by coordinating trainings, training calendars, locations, costs, and training requirements - this includes coordinating year-round training to an estimated 375 PT and 25 FT staff in the School Age Services Metroplex spanning a 100 miles radius
Facilitate and provide Safety Series and New Staff orientation trainings regularly to ensure compliance with Association training requirements and State Childcare licensing standards and will facilitate regular trainings as needed by Full- and Part-Time staff for CPR, Risk, Child Care Modules, CATCH, and HEPA
Develop and manage SAS annual training budget
Coordinate with the Curriculum Specialist and the Program and Enrichment Director to plan trainings as needed for the various curriculums and association standards

Regional Training Director Resume Examples & Samples

Ability and desire to travel, including overnight trips, approximately 25-40% of the time throughout the state of Florida (remote support is provided to Puerto Rico)
A minimum of a four year college degree required. Studies in Organizational Development, Adult Education or Training preferred and/ or five to seven years work experience in related or YMCA organization
Experience in training delivery, training event management, instructional design, e-learning, and learning management system administration preferred
YMCA Multi-Team, Branch Leader, or Organizational Leader preferred; Y-USA Trainer Certification preferred
Successful completion of cognitive and behavioral assessments, background screening and drug test. First Aid, CPR, AED and 02 obtained within first 30 days of employment and then maintained throughout employment
A valid Florida Driver License is required
Strong organizational, planning, project management, problem resolution, communication, presentation, and facilitation skills
Excellent interpersonal and member service skills (follow-through and follow-up)
Solid computer skills including Microsoft Office; LMS and e-learning authoring software preferred
Strong time management skills with the ability to manage multiple projects and tight deadlines
Excellent attention to detail, accuracy, thoroughness, and quality

Training Director Resume Examples & Samples

Translating business needs into executable training and developing plans
Driving implementation of training solutions by leveraging appropriate resources to drive the design, development and delivery of these solutions
Driving marketing and communication of available training solutions to optimize participation
Managing internal and external training staff and resources
Developing strategies to assist leaders in creating an environment conducive to the delivery, application and impact of training
Developing and managing training budgets and forecasts
7 or more years of training/training management experience
5 or more years of experience in a clinical/healthcare organization
Experience with Training Gap Analysis
Intermediate skills with Microsoft Word, Excel, PPT and Microsoft Project
Excellent interpersonal, communication and presentation skills
Other skills: presentation skills, management of training function, computer skills, communication skills both oral and written

Training Director Resume Examples & Samples

Oversee all training activities
Work in partnership with staff throughout the project to identify training needs and develop and refine training modules to address needs
Design, develop and implement training curriculum and supporting materials
Develop and implement training plans to meet contractor responsibilities and state standards
Ensure appropriate training for new employees and refresher training for all employees
Develop a means of measuring the effectiveness of training programs through testing and performance reviews
Manage the development of policies and procedures related to training
Advanced degree in a health or social services field preferred
Five or more years of supervisory experience in a health or social services field
Knowledge of quality assurance, industry quality standards, continuous quality improvement, performance monitoring, and process mapping
Basic research skills
Training and instructional design
Ability to perform quantitative and qualitative analyses of existing business processes
Ability to coach, develop and mentor team members
Ability to perform comfortably in a fast-paced, deadline oriented work environment
Ability to work under standards-based performance measures
Ability to successfully execute many complex tasks simultaneously

Global Training Director Resume Examples & Samples

Identify and prioritize therapeutic area and product training needs across Takeda’s Medical Affairs organization
Develop and implement training strategies and plans and partner with relevant stakeholders to ensure that adequate training is provided
Proactively contribute to development of role specific TA/product training curricula and training courses/programs for newly hired TMA staff
Contribute to the development of resources and processes to ensure efficient and effective on-boarding of TMA colleagues
Develop appropriate solutions for above mentioned topics in close cooperation with all relevant stakeholders within and outside GMA
Maintain and continuously improve a global learning and training material platform
Evaluate and develop new resources and innovative tools for efficient training delivery and assessment and act as business owner of selected new technologies
Coordinate development of training and educational materials in close cooperation with subject matter experts
Facilitate large group training in close cooperation with relevant stakeholders
Identify, and coordinate and oversee vendors when applicable
Develop performance metrics and ensure they are met
Act as a proactive member of the GMA Strategy & Training Team
MD, Ph.D., Pharm.D. or equivalent
10 years of pharmaceutical industry experience, at least half of which in Medical Affairs
Strong therapeutic area knowledge aligned with Takeda’s global portfolio
Extensive training experience and knowledge and application of adult learning principles
Project management (e.g. IT) experience, appreciated
Demonstrated ability in coordinating and implementing simultaneous projects within a complex matrix
International experience appreciated; used to working cross-culturally
Demonstrated ability to identify and manage vendors as needed
Self driven, team player in a cross-functional environment
High level of negotiating skill and awareness of political sensitivities
Entrepreneurial mindset, demonstrated ability to identify and apply creative solutions to business problems
Excellent skills in oral and written communication
Ability to sit and stand for long periods of time
Carrying, handling and reaching for objects
Ability to lift and carry over 25 pounds
Manual dexterity to operate office equipment i.e. computers, phones, etc

Training Director Resume Examples & Samples

Assemble a support team to provide training and support to Customer personnel to enable the organization to gain sufficient proficiency to become a stand-alone activity performing the IA Agent role
Develop and deliver a Training Plan
Provide support in development, presentation and documentation of cybersecurity training materials for system stakeholders
Conduct training of IT or other stakeholders to implement the cybersecurity requirements for shipboard systems
Train the Customer’s IT and Program Management personnel in the practices and procedures related to US Government engagements
Work with Customer personnel to develop and deliver a cybersecurity training schedule and program to develop the necessary awareness, skills, and expertise to comply with NIST SP 800-53 control requirements, maintain the security posture of the information system, sustain the Cybersecurity Program, and execute cybersecurity governance activities
Coordinate with team members to develop and provide training related to Customer organizational process improvements recommended by the IA Agent team
Prepare, write, and present reports and briefings as required
Will receive direction from the IA Lead
BS Computer Science, Computer Engineering, Computer Information Systems, Computer Systems Engineering. Experience may be used in lieu of a degree. Master’s Degree highly desired
Must have a minimum of 8 years of experience
Must have a current DoD Secret security clearance, and may be required to obtain a higher security clearance and successfully complete a Counter-Intelligence Polygraph
Experience with the National Institute of Standards and Technology (NIST) Risk Management Framework (RMF) and DoDI 8510.01 “Risk Management Framework (RMF) for DoD Information Technology (IT)” in support of ship delivery
Experience with US Navy or US Coast Guard
Familiarity with DoDD 8140.01 “Cyberspace Workforce Management”
Familiarity with IEEE Standard 15288
Must be able to work collaboratively across agencies and physical locations
ITIL v3
DoDI 8570.1-M Compliance at IAT Level I
Experience with six or more of the following

Regional Training Director Resume Examples & Samples

Work with YMCA of the USA Resource Directors and Regional Training Managers concerning Leadership Development, maintaining accurate required records and provide reports and briefings. Meet and/or exceed all certification and trainer candidate goals set by the YMCA of the USA. Analyze needs of all YMCAs within the assigned geographical area to measure effectiveness and needs
Initiate contact and work as the liaison with Region II representatives to plan and deliver seven (7) to nine (9) regional training events per year to meet the needs of staff. Fifty percent or more of the trainings will be held in a venue other than the YMCA of Greater Cincinnati. Make presentations for Regional Training and/or YUSA Leadership Competency Model as requested
Recruit, secure and work with certified trainers/faculty in order to meet all needs and deadlines for classes taught at Regional Training Events. Maintain database of qualified staff. Coordinate hotel/travel arrangements as needed. Identify and document best practices in the area of recognizing/rewarding faculty and trainers
Assist in the identification of rising YMCA talent and Y-USA leadership development opportunities
Prepare participant materials needed for each training taught at Regional Training events. Evaluate and measure the effectiveness, quality and impact of training delivery, training content and materials to advocate for continuous improvement. Prepare all certifications
Set up and close all classes in Learning & Career Development Center for YMCA of Greater Cincinnati trainings and Regional Training events in a timely manner
Keep records of income and expenses for each Regional Training Event and track local training dollars spent. Reconcile monthly bank statements. Provide reports as requested
Assist in the development of Training Partner policies (i.e. pricing, faculty stipends, host pricing, cancellations, etc.)
Create newsletter which outlines events in the region and latest updates from YUSA
Ensure all YMCA of Greater Cincinnati staff and volunteers have up-to-date certifications and are in compliance with YUSA and YMCA of Greater Cincinnati standards and regulations. Prepare regular reports
Assumes all other responsibilities as deemed necessary or assigned
Minimum 3 years office experience required. YMCA experience preferred
Must be detail oriented, organized and system oriented to include working knowledge of Microsoft Office Suite, and email applications
Superb communication and written skills. Must possess excellent customer service skills
Proven ability to work with and direct individuals of diverse social, cultural and economic backgrounds
Thorough knowledge of MS Office (Excel, Word and Power Point)
Must be able to travel & work varied hours during Regional Training Events

National Group Training Director Resume Examples & Samples

Develop Group Training Programming for 30 CORE Crunch locations
Develop training for coaches for this training
Develop standards for auditioning Group Training Coaches
Drive execution of programs from a service and sales standpoint
Deliver on revenue and profit expectations for the program
In depth knowledge of Personal and Group Training techniques from assessment to program and class design
Knowledge of setting up 700 – 1000 square foot facilities to provide best possible Group Training Experience
Possess a working knowledge of the dotFIT program and software
Must be able to adjust and operate all Fitness Equipment
Knowledge of company policies, practices and procedures, including emergency and safety procedures
Able to generate, maintain and demonstrate a friendly, enthusiastic and positive attitude
Possess a strong customer service focus
Communicates clearly and concisely
Possesses strong organizational skills
Understands basic record keeping practices and procedures
Demonstrates the ability to organize and prioritize multiple tasks
Experience operating office equipment
Must be computer proficient with basic skills in Powerpoint, Word and Excel
Current dotFIT certification
Certification from organization recognized by Crunch
4 year Degree in a related field recognized by Crunch (preferred)
Experience in management/employee relations

Compliance & Training Director Resume Examples & Samples

A Bachelor's degree from an accredited college/university according to the Council for Higher Education Accreditation (CHEA) in a relevant discipline
Foreign degrees must be evaluated for U.S. equivalency
A minimum of 12 years of relevant experience
Senior level management and leadership experience
Expert knowledge in Contracts and Procurement management and regulations
Working knowledge of Intellectual Property
General knowledge of Logistics

Hedis Training Director Resume Examples & Samples

*This position can be located at any UnitedHealth Group location in the U.S.***
Own end to end process for the HEDIS Operations Training Team, including management of all training related functions, assessing training and organizational development needs, developing and designing training programs, conducting training sessions, and evaluating performance and effectiveness of training programs to drive continuous improvement
Create and deliver presentations to leadership and key stakeholders to provide status on all aspects of training program development, including business need identification, solution design, training methodologies, materials, and post-training outcomes and learning effectiveness
Identify and implement practices to measure training impact and help leaders ensure training is applied on the job
Identify and implement improvements to learning solutions to enhance business impact and ensure trainings are meeting intended and expected outcomes
Collaborate with internal and external business partners using a consultative approach to identify business goals and performance gaps to translate into training and development solutions or identify non-training solutions where appropriate
Mentor and develop the operational trainers to ensure training delivery and design meet business requirements and learner needs, including ensuring that all training staff understand how training goals align with business strategies and that staff have access to required tools and information
Maintain knowledge on various training delivery techniques, business processes, planned technologies, products and systems and all HEDIS requirements and apply to support design and delivery of training solutions, sharing knowledge with applicable stakeholders
Collaborate with team to anticipate business training needs and proactively develop solutions and training plans and forecast resource requirements
Identify solutions to complex or non-standard requests and problems, internal and external, and serve as a leader and HEDIS SME to the organization
Implement traditional and creative project, product and program management methodologies to achieve desired results
BS/BA Degree, or equivalent work experience
4 + years of experience in training facilitation, delivery, instructional design and course development
4 + years of experience in managing teams
4+ years of experience managing complex, large scale, multi-year, initiatives
4 + years of HEDIS, healthcare or other related field experience
Communicate effectively and persuasively, excellent interpersonal and communication skills, both written and verbal
Ability to focus activities toward a strategic direction, achieve targets and meet deadlines
Excellent time management, organizational and prioritization skills including ability to be flexible in a dynamic and rapid change environment
Exhibits creative problem solving skills, adapting approach as needed for each engagement
Build trust and form effective relationships with stakeholders
Strong interpersonal skills and ability to excel as a leader within workgroup environment
Intermediate or advanced level of proficiency with Microsoft Office suite and other virtual presentation tools including: Word, Excel, Visio, PowerPoint, SharePoint (Design), WebEx
Experience working on a virtual team
Proficiency with Articulate (Story Line) software
Experience working with HEDIS engine software and hybrid MRR vendors
Experience working with HEDIS Auditors
Clinical or medical record review experience

Education & Training Director Resume Examples & Samples

Develop a comprehensive and strategic training framework to identify and address the training/education needs of multiple audiences/users of the web system and assess training effectiveness
Develop and manage workplans to implement this strategic framework, coordinating and overseeing multiple teams and work streams encompassing user engagement, technical system documentation, best practices and operating procedures, and consistent messaging
Supervise daily operations and provide oversight and guidance to team members; define staffing needs and roles of team members in support of workplans/objectives; onboard new staff as needed
Collaborate directly with client, multiple partner contractor teams, and external stakeholders across Services to identify and implement training solutions tailored to a variety of end users; coordinate with Training Specialists to ensure that solutions align with established training requirements
Ensure consistent implementation of document quality control, standard terminology, and consistent business practice guidance in various products and communication channels
Minimum of 12 years of professional work experience in human services or human resources training setting
Minimum of 5 years of experience in project management, including team management and client communications in a consulting environment
Minimum of 3 years of experience in applying adult learning principles
Previous experience developing planning frameworks for training programs
Proficient in MS Office Applications: Word, PowerPoint, Outlook, Excel. Comfort with a variety of presentation and project management technology tools
Several years of experience executing the full life cycle of curriculum development including the instructional systems design (ISD) process, preferred but not required
Knowledge of Agile project management methodology is valuable but not required
Experience in military child care, early education, and/or family services programs is valuable but not required
Experience with technical systems training is valuable but not required
Sound business ethics, including the protection of personal, proprietary, and confidential information
Ability to work with all levels of internal staff as well as outside clients, vendors, and consultants
High quality control skills with superior attention to detail
Solid customer service skills

Training Director Resume Examples & Samples

Building relationships with all business partners to foster a common understanding of mutual goals
Developing and executing the learning strategy based on a deep understanding of the business priorities and linkage to the talent agenda to ensure the business’ success
Leading a team of both directs and non-directs to execute on the learning strategy
Identifying desired training/development outcomes with tracking and reporting to business constituents regarding outcomes, impacts and participation
Pro-actively anticipating the needs of the Commercial Bank and translating those needs to learning and development
Conducting, leading or supervising projects that require needs assessments of current and future training requirements, as requested by the Chief Learning Officer
Communicating organizational initiatives at stakeholder meetings
Conducting direct observations of Team facilitating training to identify gaps and areas of development
Coordinating, scheduling and supervising on-the-job assessments to specifically identify effectiveness of training curriculum in on-the-job environment, making appropriate recommendations based on assessment
Partnering with the business lines to recommend, select and work closely with vendors to insure execution of the training
10 or more years of Training / Business experience, preferably in Financial Services, ideally in Commercial Banking
Background in creating and implementing business specific professional development curriculums
Ability to think strategically incorporating multiple pieces of data while executing tactically
Superior facilitation and presentation skills; excellent written and communication skills
Strong organizational and influence skills
Internal Consulting, Need Assessment, Design and Development experience

Msla-training Director Resume Examples & Samples

Plan, develop, implement and monitor training programs, policies and procedures in accordance with contractual, federal and state requirements, including subcontractors, as well as general staff development
Conduct training needs assessments, analyses results and develop customized training solutions
Provide approval in the delivery of training programs using modern training software, tools and technologies in a variety of formats including usage of virtual learning solutions
Oversee relationships with the prime Contractor and all Subcontractors to ensure all training requirements are completed and maintained
Ability to design training programs and write training course materials following instructional design processes, including appropriate assessments, surveys and self-testing exercises and test materials
Evaluate training needs of MSLA and approve new training techniques or enhancement to existing training that may be required
Significant knowledge and experience in establishing metrics and reporting system to assess and track results
Interact with and provide performance feedback to employees, contractors and subcontractors and design performance improvement plan, if necessary
Thorough understanding and application of adult learning principles and methodologies
Manage, direct and supervise additional training staff
Perform other projects and duties as assigned
Minimum of (5) years’ experience directing the design, planning and implementing training programs, policies, and procedures in support of all Government contract requirements
Minimum five (5) years of management experience relevant to the duties of the position outlined
Medical field experience preferred

Training Director Resume Examples & Samples

Recommend solutions for performance and potential areas of training
Planning for NSM/POAs, product launches and training department program(s)
Compliance & Governance
Learning technology strategy, management and reporting
Minimum of 15% field time and providing timely coaching / feedback
Potentially manage and develop team of direct reports including approving expense reports, conducting regular one on one’s, auditing all work product, conducting stake holder meetings, and providing timely feedback
Manage budget for respective divisions, and track all expenses
5-7 years of experience as a training manager
At least 2 years of Sales Management experience preferred
Strong presentation and public speaking abilities
Demonstration of behaviors that exemplify the Dendreon core and business principles
Position is based out of the Dendreon home office in Seal Beach, CA

Global Sales Training Director Resume Examples & Samples

Develop and implement a continuous improvement program to improve the knowledge and talent of existing sales team members
Execute global training of new policies and procedures as the new policies and procedures are developed
Roll out of new programs and products to the global sales team as new programs and products are developed and released
Initiate and lead projects related to sales training
Work as part of the sales team to generate ideas for sales opportunities, processes and systems
Provide strategic input to Manager. Identify and report on potential opportunities to promote sales growth
Excellent individual and team worker

Curriculum & Training Director Resume Examples & Samples

Leading, coaching, and inspiring a team of instructors and deck managers
Customer relations
Scheduling
Teacher supervision and student assessment

Training Director Resume Examples & Samples

Manages and develops a team of Global Training Managers and Trainers, the Instructional Design and Language teams
Ensures all training needs are consistently met across the various customers we support and across the enterprise
Provide oversight of the Results Training standards
Ensures training is being delivered based on the defined requirements
Guides the training needs analysis process to determine knowledge/skills/behaviors that can be supported by the development and delivery of instructional material and/or communication
Evaluates the effectiveness of training delivery across the enterprise
Analyzes the ROI and cost as it relates to the deployment of the various training programs and curriculum
Work collaboratively with Site and Account Operations, Customer Experience, and the client to identifying training needs and recommend solutions
Minimum of 7 years in a progressive management and leadership position within the Contact Center industry, preferably in Training and Development
Bachelor’s degree is required
Advanced knowledge of Adult Learning Principles, Level of Training Evaluation, and Instructional Methodologies
Excellent verbal, written and interpersonal skills are required
Excellent judgment and problem solving skills
Ability to creatively use resources and adjust to changes quickly and professionally
Ability to work independently with minimal supervision, but also in a team environment
Ability to handle multiple priorities and complete tasks/projects in accordance with stated deadlines
Professionalism in appearance and attitude is a must
Ability to analyze data for trends and able to recognize opportunities for improvement
Knowledge of Microsoft Office programs and multiple operating systems
Ability to travel as needed

Senior Change Management & Training Director Resume Examples & Samples

Design, lead, grow and maintain a particular service offering within a GPMO vertical, globally and cross functionally
Lead, guide and oversee projects and/or a stream of work on a project inclusive of change management, project management, resource management, financial management and client management
Drive and manage multi-faceted teams within the GPMO and from other parts of the organization to deliver projects/programs as well as the ability to deliver a program/project as an individual
Have a strong understanding of all GPMO offerings (change management, operational optimization, M&A integration, technology implementation). Conduct business development and proposal development in order to grow portfolio of projects. Ability to understand and develop business cases
Think strategically keeping big picture strategy in mind, as well as be able to execute at the tactical level. Understand SLAs, KPIs, benefits tracking and tie back activities to GPMO vertical and business outcomes
Have expertise and background in change management, training, and communications strategy / content development and delivery across varying types of projects. Develop high quality change management, communication and training deliverables
Develop effective and collaborative working relationships with senior business stakeholders and shared services partners. Understand our internal clients' business
Identify root cause of internal clients' business concerns and identify solutions to address these concerns
Proactively define key stakeholders for timely and appropriate communication activities leveraging the most effective delivery method
Lead and manage own team, internal clients and other key stakeholders within CBRE matrix organization
Educate global leadership and other stakeholders on change management practices
Identify resource needs for unit, determine recruiting strategy, make key staffing decisions and recruit and interview effectively. Approve and oversee department/division budget
Set vision and short term and long term goals to continuously evolve the unit to the next level
Transparent and accessible leadership style with strong influencing skills and the capability to earn broad-based credibility with internal and external shareholders
Coach a team and develop and execute tailored coaching plans that reflect the individual needs of team members. Conduct performance reviews
Inspire others to passionately pursue excellence in delivering on vertical and individual goals and objectives
Strong experience from a premier consulting firm or within a complex, global company with a proven track record. Understand Change Management and Training methodology (CBRE and other approaches)
Degree from a four-year college or university, MBA preferred. With an emphasis in either Finance, Business Administration, Economics, Information Technology or related field
Minimum seven years of demonstrated experience in working with and engaging large-scale projects in developing and implementing change strategies and plans
Prior experience in developing training materials (such as toolkits) coupled with an extensive knowledge of global business strategy, change movement principles, methodologies, processes and tools
Apply consultative thinking, mindset and critical thinking in solving problems and challenges for stakeholders
Be a skilled communicator and presenter and continually develop ability to communicate with impact, persuade and influence, experimenting with different styles and approaches of delivery
Strong analytical skills: ability to synthesize quantitative and qualitative information to support complex business hypotheses and data driven decisions
Proficient in Microsoft Suite applications including: Word, Excel, Power Point, Outlook, MS SharePoint MS Project and Project Server
Strong knowledge of financial terms and principles. Ability to analyze the most complex business/financial data and develop innovative solutions

Distribution Center Training Director Resume Examples & Samples

Set strategic direction for delivering functional, process, and system/tool training within the Distribution Centers
Lead end-to-end functional/technical training teams across facilities
Recommend what it will take to execute the strategy from a people, budget, and timeline perspective
Establish KPI and training effectiveness metrics for new and existing training programs to measure effectiveness, efficiency and monitor success
Utilize an intake process to ensure clear expectations and work back commitments with all business partners are met
Establish a project management system and hold the team accountable to meet deadlines
Provide on-going coaching and feedback to direct and indirect reports to ensure individual and team goals are achieved and build a pipeline of talent
Procure and manage external contractors/vendors to ensure development of high quality, timely and effective training materials/programs
Bring best practices and new and emerging learning & development trends/technologies to training solutions to maximize learning impact while effectively managing resources
Bachelor’s degree in Business, Education, Organizational Development, Human Resources or related field
8 years of directly relevant work experience in end to end learning and development
Application of TWI within distribution centers or a manufacturing site
Proven budget development/ management experience
Corporate matrix experience preferred
Supply Chain Operations functional experience at a Global and/or Geographical level preferred
Proven track record working across all levels within a business, including senior leadership
Strong project management skills, attention to details and communication skills
Strong presentation/facilitation skills, and excellent written and verbal communication skills
Proven experience leading teams
Deep expertise and passion for the training domain, able to think “outside of the box”, paying special emphasis on innovative solutions for blended learning
Planning/Organizing/Scheduling skills
Multi-tasking & comfort with ambiguity
Travel 10% of the time

Training Director Resume Examples & Samples

Oversee Training Managers and Quality Managers in Training Delivery
Works with Sales Management to address any sales training needs
Manages all reporting requirements for client, program and corporation
Supports sales team and center management team with new programs throughout program development, implementation and maintenance
Provides leadership for new hire, program revision to training agenda or curriculum as necessary
Attends internal calibration sessions to ensure program compliance and balance
Extensive experience in a call center environment, including supervisory experience in corporate training design, delivery and assessment

Training Director Resume Examples & Samples

Elevate new hire speed to proficiency, retention and productivity
Working with the Director Innovation/Future Learner to stay current with learning trends to drive innovation and evolution of our learning, elevating learning relevance, effectiveness, and efficiency
Working with the Director of Enrichment & Leadership to leverage VOCM and business input to address gaps and opportunities and incorporate into apprentice and tenured curricula as appropriate
Monitor post-training performance in order to continually elevate the Learning design, deployment and address apprentice and tenured speed to proficiency, retention, and productivity
Coach and develop team members into Learning professionals, driving enhanced employee engagement and outcomes
Manage business partner relationships, all Line of Business stakeholders in the region and facilitate sharing of learning metrics, results and strategies
The successful candidate will own the delivery of a variety of dynamic learning initiatives within the markets assigned across all business processes to ensure our employees have the required skills and knowledge to meet desired business outcomes, powering customer engagement, improving collections effectiveness and driving business results at the right margin
5-6 years of experience in training managerial or directorial post
Bachelor’s degree is a must
Prior professional experience in learning delivery or design, including understanding of adult learning principles, using best practices in learning approaches and learning technologies to drive performance, is strongly preferred
Exceptional people leader with proven experience developing, managing and motivating team members; experience leading remotely across multiple locations is preferred
Passion for the customer experience and proven ability to drive performance results
Proven ability to build and leverage relationships at all levels
Must be self-motivated and have a strong passion for learning
Clear, confident, influential leadership/communication style that welcomes debate but ultimately drives consensus – highly collaborative
Excellent communication skills – written and verbal
Passion for Growth Mindset, challenging status quo and must be extremely flexible & adaptable
Strong ability to effectively navigate through a global, matrix environment
Highly effective at decision making, workload prioritization and project management
Highly effective at problem analysis and resolution
Ability to act as change agent and proven experience in driving implementation of strategies and solutions to accelerate continued evolution of Global Servicing Learning Network to a world-class learning organization

Region Training Director Resume Examples & Samples

Execute the South Division talent development strategy
Lead the training and development initiatives of an assigned region
Consult with field leaders to understand employee skill gaps and offer learning solutions
Develop, organize, conduct a variety of training topics to improve employee and leadership capability
Partner with the other Region Training Directors (RTDs) for assistance with developing learning solutions and resources that positively impact results
Create and execute an annual training plan to address the employee development needs of the region
Support and manage divisional-led training initiatives to ensure regional adoption
Facilitate a wide variety of training topics and apply adult learning principles and strategies
Plan and implement employee development initiatives based on assessed needs in a cost-effective manner
Train all employee levels of the organization from new hires to veteran employees
Collaborate with the Human Resources Director (HRD) to identify regional training needs, assist with developing training content as needed, coordinate training and evaluate the effectiveness of training and development initiatives
Create training materials including facilitator guides, participant guides, experiential learning activities, role play scenarios, and training presentations
Identify and develop partnerships with outside developmental resources. Conduct external research and benchmarking to ensure content and delivery models are positioned to deliver best-in-class results
Conduct needs assessments within the business units to evaluate current skills against business objectives and develop programs to close skill gaps
Partner with the RTDs to develop ways to monitor the effectiveness of development efforts
Support the development experience of the three (3) trainee programs in partnership with region leaders to drive consistency and ensure candidate readiness for off-program positions
Evaluate training effectiveness and modify training programs as needed
Act as administrator for the learning management system (LMS)
BA/BS degree in related discipline preferred or equivalent of experience in training & development
Experience conducting training to both operations-based and corporate based employees
Experience managing training across multiple locations in a wide geographical area
3-5 years of developing and delivering training programs to a wide range of audiences and aligning curriculum with business outcomes and realizing measurable impact
Knowledge of instructional design and adult learning principles
Strong training facilitation and some curriculum design skills
Strong leadership skills to effectively lead and execute the talent development strategy
Ability to manage a variety of development programs and initiatives while effectively leveraging organizational resources
Demonstrated experience and passion for supporting individual and organizational growth; track record of implementing best practices in the field
Exceptional communication and interpersonal skills, both informally and formally
Collaborative and strong ability to connect and influence multiple leadership levels
Critical thinker and problem solver with strong project management skills
Strong customer service-based approach to work and strong relationship building skills
Ability maintain confidential information
Adaptive and entrepreneurial approach: demonstrates flexibility, energy, and initiative in fast-paced, unpredictable, and matrix business environment
Utilize experience and judgment to plan and accomplish goals
Employee may be required to remain stationary for extended periods of time
Employee may occasionally be required to transverse through office, production, and/or warehouse location
Employee will frequently be required to actively listen and exchange information
Employee will be required to observe and assess information received via computer
Ability to routinely move 25 – 40 lbs
Primarily performs duties in an indoor office/production work environment
Occasionally may require outdoor environments in various seasonal weather conditions

Assistant Training Director Resume Examples & Samples

At least 5 years of experience in legal education and/ or indigent defense
Demonstrated commitment to indigent defense
Strong personal communication skills both written and oral
Demonstrated skill in presentation and resource development in support of training
Demonstrated organizational skills and attention to detail and timelines
Demonstrated project management skills including tracking activities and deliverables to move projects forward, anticipating and adjusting for problems and roadblocks and achieving desired outcomes within scope, budget and on schedule
Ability to prioritize section goals and objectives and ensure alignment with DPD goals and objectives and other King County efforts including but not limited to King County's Equity and Social Justice Strategic Plan
A robust executive skill set, including the ability to think strategically, solve problems, juggle competing demands, and get things done
Excellent interpersonal skills, including an understanding of how to foster healthy group dynamics, build consensus, develop collaborative teams, navigate sensitive issues, establish positive working relationships, and maintain staff morale and productivity through periods of change
JD from an accredited law school

National Sales Training Director Resume Examples & Samples

Take leadership to build up, develop and keep refining national training system, standardize sales training materials, scripts and sales kits, follow up the after-training execution by compliance management
Dot line Lead Regional CSO managers to deliver CC boot camp training, follow up training and coaching, audit and support sales standardization execution in front line
Deliver standardized training for new opened model centers and Train the trainer (including CSM) for nationwide
Develop multi-channel platform to deliver training effectively
Cross function communication, sharing and alignments
Other duties and responsibilities assigned by the Company when needed

Training Director Resume Examples & Samples

Experience of running a commercial business unit, including P&L responsibility, preferably in commercial events / training / publishing or related
Commercial understanding and experience of working with marketing function, including an appreciation of campaign planning and execution through multiple channels
Commercial understanding and experience of sales function, preferably both telesales and field sales
Good influencing / transverse management skills
Good verbal and written communication skills and an eye for detail
Be self-motivated, flexible, and have excellent time management/planning skills
Willing to travel on business intensively
An enthusiastic and committed team player
Well presented with good public speaking
Business development skill will be considered advantageous

Regional Training Director Resume Examples & Samples

Develops and implements initiatives and processes for business area within overall area of responsibility
Works with program operations and general management teams to address training needs, methods, curriculum and effectiveness
Evaluates and delegates work assignments based on training needs and scope of work
Consults with operations, talent acquisition and quality to determine staffing needs and schedules and assigns work to training professionals to meet service and budget targets
Participates in on-site client review meetings including the development of training programs
Maintains positive, consistent and effective communication with staff,peers and senior management
Bachelor’s degree from an accredited university or college with major coursework in management, training, education, psychology or other related field
Some previous telemarketing or telephone service experience
Strong interpersonal and presentation skills coupled with exceptional written and verbal
Excellent client management interfacing experience
Ability to monitor and record improvements in performance
Ability to provide feedback and demonstrate a variety of coaching methods
Good understanding of business acumen
Demonstrated ability to influence and motivate across all levels of employees in multiple locations
Excellent written and verbal communication and interpersonal skills; ability to communicate well across diverse teams
Strong leadership skills; ability to motivate teams and produce quality results

Sales Training Director Resume Examples & Samples

Online. Create and build an online repository for product and training content allowing users to supplement their knowledge of our products and our company. Work cross functionally with sales, product and marketing to determine effective and important content and messaging strategies. Manage the online tool
Business Management Course Program. Lead and facilitate training for our core front line program. Evaluate and modify content to ensure each module effectively serves the needs of our target audience. Work with the current field training team to ensure training roles are defined. Identify and test new classroom training strategies ensuring the highest level of engagement and participation. Create feedback mechanisms to quantify the effectiveness of the program. Create an advanced level BMC program to serve a more knowledgeable sector of our target audience
PAC. Lead and facilitate training for our agent certification course. Evaluate and modify content to ensure each module effectively serves the needs of our target audience. Work with the current field training team to ensure training roles are defined. Identify and test new classroom training strategies ensuring the highest level of engagement and participation. Create feedback mechanisms to quantify the effectiveness of the program
Special Offsite Requests. Lead and facilitate individual requests for custom training at selected locations. Build and create unique training requirements to serve each dealer group or agent audience. Create feedback mechanisms to quantify the effectiveness of the training
Sales & Distribution Support. Develop internal training programs for new product launches. Work cross functionally to create simple and effective approaches to deploy a new product to the marketplace through the creation of video messaging, webinars and talking points
Marketing. Be an ambassador for training by working with the direct employees and the marketing group to elevate general awareness and interest for training in our division. Create marketing strategies that reach our core target audiences with the goal of filling up each classroom with qualified and interested participants. Create feedback mechanisms to quantify the effectiveness of each program and produce an ROI for expenses incurred for a training campaign. Work with Marketing to help with audio/visual needs at industry and company conferences

Training Director, Center of Excellence Resume Examples & Samples

Plans and coordinates daily activities of Training
Tracks the activities and expenses of outside agencies and consultants subcontracting with the program
Supervises, trains, schedules and evaluates professional and support staff who are involved with Training in the center
Manages training budget, including approving finances, tracking expenditures and preparing reports on current finances
Prepares program and grant reports and proposals
Assists in the interviewing and hiring of staff and consultants
Identifies and pursues outside funding sources
Has established an expertise regarding Systems of Care and Wraparound
Participates in the development, oversees the coordination and is able to deliver detailed topical curricula for training seminars, conferences and certificate programs
Oversees the designs and development of appropriate selection and quantity of training aids such as handouts/workbooks, overheads and slides, and evaluation/self-test
Establishes mechanisms to empirically assess general and specific training needs within an assigned population using generally accepted and appropriate methods of scientific inquiry and adult learning theory principles
Prepares evaluation plans, evaluates individual training modules, prepares written reports of findings and devises quality improvement plans
Develops, implements, and maintains effective mechanisms for ongoing relationships/partnerships with internal and external stakeholders through participation in internal, state and local jurisdictional work groups/task forces and by assisting in the design of long range System of Care and Wraparound implementation plans
May perform administrative duties such as: assisting in developing and submitting grants, papers, abstracts, manuscripts and presenting studies, developing protocol manuals and data collection instruments; participating in field visits, responding to requests and questions from individuals, institutions, government agencies, and participating in the design of research studies
Doctoral degree in Sociology, Psychology, Social Work, Communications or a related field are preferred
Four years management experience. Experience with personnel administration, financial management, program planning and coordination, and administrative functions necessary
Two years of System of Care implementation experience on a county, state or national level
Two years of training experience with expertise in adult learning theory
Knowledge of system of care values, organizing principles, financing strategies and overall implementation factors
Knowledge of best practices and evidence based practices in the field as well as all relevant federal, state, and local rules, regulations, and programs/policies for meeting compliance
Ability to establish goals, structures, and processes necessary to implement a mission and strategic vision
Leadership, coaching and team building skills to strengthen and cultivate relationships
Strategic and analytical thinking skills with an ability to solve problems and make decisions
Ability to network and interact, as well as support effective partnerships with key groups and individuals
Ability to prioritize ongoing and new projects, as well as conduct research and gather information
Ability to operate current computer systems, including relevant software packages
Skills in oral/written communication and presentation
Ability to develop accurate and detailed course outlines and associated training aids
Skill in analyzing complex topics, policies and procedures in order to prepare detailed summaries
Skills in consultation and change management as well as continuously seeking to improve the quality of services and processes
Ability to prepare grants and reports
Ability to create and manage a budget
Ability to perform statistical analysis

Resilience Training Director Resume Examples & Samples

With selected clients, take the lead on project management, planning and implementation of programs around the world. Coordinate closely with clients, various vendors (hotel, conference sites, printers, etc.), and Penn subject matter experts
Assist the subject matter experts with coordination of curriculum development and customization for new and existing clients, new product development, scholarly research on new components of the resilience curricula
Recruit, interview, hire, train and supervise full-time project managers and part-time student workers
Work with the Executive Director on developing new business and retaining existing clients for the resilience programs, including responding to the many inquiries for these services. Manage and analyze the marketing database and training video database
Assist the Executive Director with creating and managing training budgets and training contracts
Develop and implement marketing strategy, social media strategy, market research, competitor analyses, and new marketing materials for our resilience training programs. Work with the Executive Director on long-range strategic planning and resource allocation
Modify and develop processes that improve efficiency and effectiveness
Bachelor’s degree is required, a background in psychology preferred
3 to 5 years of experience in project management or event planning, or equivalent combination of education and experience is required
Strong sense of mission, professionalism, and responsibility
Highly developed project management and organizing abilities, with a strict attention to detail
Able to plan, organize, and manage multiple projects simultaneously in a fast-paced environment and meet deadlines
Proven ability to thrive under high pressures of time and workload
Independent thinker, resourceful, with a ‘can do’ attitude
Excellent communication, writing, and editing skills
Excellent interpersonal skills, with a strong service-orientation
Willing and able to work nights and weekends as needed
Willing and able to travel as needed for program delivery

Sales Training Director Resume Examples & Samples

Bachelor's degree or equivalent and relevant formal academic / vocational qualification
Previous experience that provides the knowledge, skills, and abilities to perform the job (comparable to 15+ years)
Mastery level consultancy skills and ability to positively influence business outcomes
Exceptional coaching skills and ability to deliver concisely and with composure and accuracy
Mastery with the ability to translate complex issues into actionable and comprehendible business solutions
Excellent computer skills and proficiency with Microsoft Word, Excel, email software, and virtual training delivery platforms
Expert in using oral presentation and written communication skills to inform and influence strategic decisions and outcomes
Demonstrates executive presence and strong consultation and presentation skills
Ability to influence at all levels of the organization
Excellent communication skills both written and verbal
Ability to multitask and handle pressure

Group Fitness / Personal Training Director Resume Examples & Samples

Bachelor’s degree in an exercise science field preferred or equivalent experience
1-2 years of supervision experience in the health and wellness field or comparable experience preferred
2-4 years teaching group exercise classes and/or personal training
Hold and maintain nationally recognized group fitness certification and/or personal training certification
CPR/AED certified within 6 months of hire
High level of written and oral communication skills as well as customer service skills are required
Manage all components of group fitness operations/personal training and Alloy operations, including but not limited to stats and data, marketing and scheduling, staff meetings, communication within branches and maintenance of equipment and space
Ensure visibility and build relationships with and between members, staff and volunteers by maintaining hours during peak usage
Maintain a level of hands on involvement instructing group fitness classes and/or personal training and member engagement on floor shifts. (15 hours)
Prepare and administer the annual department budget using the best practices set within the association. Take appropriate action to maintain fiscal soundness of the department
Recruit, train, evaluate, coach and counsel as needed, assigned staff and volunteers in accordance with Human Resource procedures and policies. Observe individual performance annually
Develop Cause Driven Leaders by providing all staff with up skilling and development opportunities
Stay knowledgeable and support growth and change within group fitness/personal training to align and keep up with the health and fitness industry
Work collaboratively with the Association departments (HR, Marketing, Business Operations) to ensure the highest standards are met in the operations of the fitness department
Follow and implement YMCA policies and procedures, including HIPAA and Privacy/Confidentiality; responds to emergency situations
Lead a fun and safe environment that accomplishes the YMCA mission
Create a nurturing and safe environment by reporting suspicious activity that may lead to child abuse or may violate the code of conduct. Ensure the safety and maintenance of high quality facilities, grounds, and equipment
Act as a positive role model using the YMCA’s core values of honesty, caring, respect, and responsibility
Build effective, authentic relationships with members, staff and volunteers; helps members, staff and volunteers connect with each other and the YMCA